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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
5-star beachfront property near Puerto Morelos Beach

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Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

4 outdoor pools, pool umbrellas, sun loungers
Balcony view
Building design
On the beach, beach cabanas, sun loungers, beach umbrellas
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪1 min walk‬
  • Puerto Morelos Town Square
    ‪13 min drive‬
  • Puerto Morelos Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite (Swim Up Paradise)

View from room

Suite (Swim Up Paradise)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Paradise)

Property amenity

Room (Paradise)

  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Paradise Suite

Premium bedding, down comforters, free minibar, in-room safe

Paradise Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite (Paradise)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Ocean View (Paradise)

Room, Ocean View (Paradise) | View from room

Room, Ocean View (Paradise)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Up Paradise)

View from room

Junior Suite (Swim Up Paradise)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (PARADISE CHILL OUT SWIM UP)

  • Sleeps 4
  • 1 King Bed

Suite (PARADISE CHILL OUT )

  • Sleeps 4
  • 1 King Bed

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Puerto Morelos
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.3 out of 5, Excellent, 236 reviews
The price is CA $652
CA $652 total
includes taxes & fees
Jun 16 - Jun 17
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About the area

Puerto Morelos

Beachside getaway.You'll be steps from Arrecife de Puerto Morelos National Park and a 5-minute walk from Petempich Bay. Also, Puerto Morelos Beach is within 2 miles (3 km) and Dr. Alfredo Barrera Marin Botanical Garden is within 6 miles (10 km).

What's nearby

  • Petempich Bay - 1 min walk - 0.0 km
  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 km
  • Puerto Morelos Town Square - 13 min drive - 12.3 km
  • Puerto Morelos Beach - 14 min drive - 10.5 km
  • Ojo de Agua Beach - 16 min drive - 12.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬14 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5-star beachfront property near Puerto Morelos Beach
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a health club, and a steam room. Self parking and valet parking are free. A complete renovation of Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All was completed in March 2020.

This 5-star Puerto Morelos property is smoke free.

  • 148 guestrooms or units
  • 4 dining venues
  • 3 bars by the pool
  • 6 bars or lounges
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Swim-up bar
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers 148 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 hot tubs
  • 4 outdoor pools
  • Beach yoga
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch smart TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 732 out of 1155 reviews
Rating 8 - Good. 217 out of 1155 reviews
Rating 6 - Okay. 114 out of 1155 reviews
Rating 4 - Poor. 42 out of 1155 reviews
Rating 2 - Terrible. 50 out of 1155 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for a quiet stay. Relaxing and great staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ty
Stayed 5 nights in Feb 2025

10/10 Excellent

Kalyani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! Had a wonderful time here with my hubby.
Stayed 6 nights in Feb 2025

10/10 Excellent

Thorleif Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very informative and welcoming staff. Just a very enjoyable stay with good noighttime entertainment.
Stayed 8 nights in Feb 2025

8/10 Good

Margaret

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Small enough to meet new people every day.
Stayed 4 nights in Feb 2025

10/10 Excellent

maritta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

8/10 Good

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the size of this property. The location was not ideal with limited beach to walk and run. The properties on either side were run down, and they had bull dozers constantly clearing sea weed from the beach all day long. It was annoying to hear the noise and breathe in the diesel. The food was ok, but not 4 star, and the "upscale" restaurants on the property left more to be desired. The best part about the resort was the staff and activities. I enjoyed yoga and pilates with Landy most mornings, and they have a great blended health bar with smoothies that Angie made us every morning. They did make an effort at giving healthy options.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sherman, Colusa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff (all around) It not to big (a lot of people) the food and entertainment. The room and swimming pool and Bar tender. People were all pleasant to be around.
Stayed 7 nights in Feb 2025

10/10 Excellent

Laura Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The spa is beautiful, very professional, the beach special dinners are delicious and a great treat, Rita's Taco house has a great assortment of tacos and beverages and the staff are wonderful...nothing is too much trouble. The beach is beautiful and clean.
Stayed 7 nights in Feb 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Every light fixture was covered in dust. The whole place needs a deep clean. The food was awful. All three of us got sick on different nights, including our poor 12 year old daughter. Bartenders ignored us. Limited dining options. All round, terrible experience.
Stayed 3 nights in Dec 2024

6/10 Okay

Samantha, McDonald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at a Margaritaville property and were very excited. The resort itself was adorable and perfectly sized. The pools I wish were a bit bigger only because when they got crowded (especially with the groups with kids) it felt like you were on top of others. The 5o'clock somewhere pool is where the foam party was and it was VERY cloudy the rest of our visit after. SOS pool/bar was our favorite to hang out. It saw sun all day. Plenty of chairs at the pools and beach when we were there, did not have to wake up early to secure a seat. With there only being 3 places to get dinner, you expect the menu to be full, yet every place was always out of multiple things making your choices smaller. Rita's is by far the best food, we wish it was open for dinner as well. Room service menu was very small and not that great which is always disappointing. The room was amazingly huge and peaceful. We did experience a sulfur smell for 2 days during our trip when showering and outside on the patio, and talking to other guest it sounds like this is an on going issues with the rooms on that side of the resort. Check in and Check out was quick and easy. Beverage selection is one of the better we've seen from other resorts. We have stayed at Karisma owned resorts before and had very high expectations for this one as well and we were sadly let down.
Stayed 7 nights in Jan 2025

8/10 Good

Stephen Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the resort was was smaller/less crowded, and the swim-up room was awesome!. Staff was very helpful and kind. Beds were a little hard on the back and the food was just okay.
Stayed 7 nights in Feb 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a quiet resort but we really enjoyed our stay. Staff is attentive to every need. The resort is beautiful. Quiet is what we wanted and needed, so it was perfect!
Stayed 6 nights in Feb 2025

10/10 Excellent

Edward Haakon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, facilities, guests and beach.
Stayed 14 nights in Jan 2025

6/10 Okay

Tamara

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Roger

Travelled with partner
Liked: Staff & service, property conditions & facilities
The ocean was nice, but I did not like their money hungry marketing and prices. They were not customer friendly
Stayed 6 nights in Jan 2025

10/10 Excellent

Kristin Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, friendly staff, comfortable beds, good food-especially at the taco house. Just wish the smoothie bar was open all day!
Stayed 6 nights in Jan 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the quiet nature of the resort
Stayed 7 nights in Jan 2025

8/10 Good

Shakshi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

SE KYUNG

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
we only allow to have a buffet meal every other day. my first time to get a limited days of access for buffet restaurant.
Stayed 7 nights in Jan 2025

8/10 Good

Lucille

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, small resort. The service in the restaurants and bars was excellent except for the poolside servers….The food is very good
Stayed 8 nights in Jan 2025

4/10 Poor

Hope

Disliked: Property conditions & facilities
Stayed 10 nights in Jan 2025

4/10 Poor

Daniel

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The property was clean and staff was friendly. The food wasn't good . Same menu all the time and was expecting buffet. They have a points system for.snacks didnt like as well.
Stayed 5 nights in Jan 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service

6/10 Okay

Marielys, Perth Amboy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
El hotel es muy pequeño, a parte el clima no estuvo bueno, casi no tiene entretenimiento, decía que era solo adultos y allá vi niños. La cena a la carta si es buena idea pero la comida debería de ser buffet.
Stayed 3 nights in Jan 2025