Emporio Ixtapa

3.5 star property
Beachfront resort near Marina Ixtapa

Choose dates to view prices

Photo gallery for Emporio Ixtapa

Outdoor pool, pool umbrellas, sun loungers
Exterior
Interior
Interior
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • El Palmar Beach
    ‪8 min walk‬
  • Marina Ixtapa
    ‪20 min walk‬
  • Linda Beach
    ‪15 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪22 min drive‬

Room options

Superior Room, 2 Double Beds, Mountain View

  • Mountain view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room

  • Mountain view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room, 1 King Bed, Mountain View

  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, Ocean View

  • Ocean view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Ocean View

  • Ocean view
  • 47 sq m
  • Sleeps 5
  • 2 Double Beds

About the area

Ixtapa

On the beach.You'll be within half a mile (1 km) of El Palmar Beach and 2 miles (3 km) of Marina Ixtapa with a stay here. Zihuatanejo Bay and Linda Beach are also within 6 miles (10 km).

What's nearby

  • El Palmar Beach - 8 min walk - 0.7 km
  • Marina Ixtapa - 20 min walk - 1.7 km
  • Quieta Beach - 13 min drive - 7.0 km
  • Linda Beach - 15 min drive - 8.1 km
  • La Ropa Beach - 22 min drive - 11.5 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 22 min drive

Restaurants

  • ‪Sr. Taco Grill - ‬3 min walk
  • ‪Tacos el mentiritas - ‬3 min walk
  • ‪Sport Bar - ‬4 min walk
  • ‪Señor Frog's - ‬2 min walk
  • ‪Ruben's Hamburgers - ‬3 min walk

About this property

Emporio Ixtapa

Beachfront resort near Marina Ixtapa
Some rates at Emporio Ixtapa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Emporio Ixtapa like an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts, a health club, and a hot tub.

This Ixtapa resort is smoke free.

  • 219 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 10 sq ft of conference space
  • 1 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Emporio Ixtapa offers 219 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 350 for adults and MXN 175 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Ixtapa

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Emporio Ixtapa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 1014 reviews
Rating 8 - Good. 297 out of 1014 reviews
Rating 6 - Okay. 98 out of 1014 reviews
Rating 4 - Poor. 54 out of 1014 reviews
Rating 2 - Terrible. 50 out of 1014 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jami Ann

Stayed 7 nights in Feb 2025

8/10 Good

shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Nubia

Liked: Cleanliness, staff & service, property conditions & facilities
This is my first time staying at this hotel . Pros 1. The location was perfect ! We didn’t get all inclusive and were able to cross the street and find multiple food options even bars that was not even a 10 min walk 2. Beach access 3.had activities at night for guest even had the Super Bowl on Cons 1. One pool …
Stayed 3 nights in Feb 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Louis, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is located in the middle of the Ixtapa hotel zone. There are restaurants, bars, vendors, pharmacies and a few small grocery stores right across the street. The facility is clean and the rooms are comfortable. The staff at the front desk and the concierge team are friendly and accommodating. Very nice place to stay. Gracias!
Stayed 7 nights in Feb 2025

4/10 Poor

MARIA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The kids were in the adult pool all the time and at the pool bar. I saved two kids from drowning. They don’t do much as far as cleaniness.
Stayed 10 nights in Feb 2025

10/10 Excellent

Diane Margaretta, rock valley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We missed our eglish translator with daily activities. Also pillows ciuld be better. But we love hotel Emporio and will be back!
Stayed 7 nights in Feb 2025

10/10 Excellent

Diane, rock valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the pass there was translation from spanish to english for activities which we missed this year.
Stayed 5 nights in Feb 2025

10/10 Excellent

Gregory, rock valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 7 nights in Feb 2025

10/10 Excellent

Karon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Willingness to help, friendliness of employees. We love that the European plan is available because we have our favorite restaurants, waiters and waitresses across the street who we look forward to seeing every year. Thank you, Emporio for providing me and my blind husband a wonderful two weeks in Ixtapa.
Stayed 14 nights in Jan 2025

8/10 Good

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff were excellent. Property is older and could use some updating. Food was good with good variety. Italian restaurant was very good. Wonderful beach and pool area. Enough lounges and umbrellas most of the time. Drinks are good and good bartenders. Everyone at the resort truly made us feel special. I would certainly return.
Stayed 14 nights in Jan 2025

10/10 Excellent

ALEJANDRA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the price. Enjoyed my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Travelled with family
The location is great, staff is great, and the option to be all inclusive or not is the best. Food is very good but we prefer to explore and eat in town.
Stayed 16 nights in Jan 2025

10/10 Excellent

Deborah Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice .
Stayed 14 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2025

10/10 Excellent

Rene

Stayed 2 nights in Dec 2024

10/10 Excellent

Juan Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Leander, Surrey

Travelled with partner
Check in process was very slow. More staff should be checking in guests when there is a line up to check in after 3pm. Seems that other staff at front desk are waiting for customers to check out or with room issues and are just standing there with nothing to do as the checkin line grows Should be better staff management in my opinion.
Stayed 1 night in Jan 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fun, fantastic family adventure

We had the best time staying in Emporio Ixtapa. The staff were very kind, helpful and attentive. The atmosphere was fun with live music in the lobby pretty much every night. I would recommend staying on the upper levels if you don't want to hear it super loud. We had an ocean view room which offered an incredible experience of getting the light as the sun rose. Being able to walk right down to the beach was a plus. My mom is in a wheelchair and her accessibility to most everything was also a plus.
Stayed 4 nights in Jan 2025

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice place to stay. Comfy rooms and nice pool and beach area.
Stayed 8 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy. We had some issues not speaking Spanish but we made it work
Stayed 9 nights in Jan 2025

10/10 Excellent

Jo A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Estrellita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place will be returning. Staff was absolutely awesome!
Stayed 2 nights in Jan 2025

6/10 Okay

Angel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025