8/10 – Bien
Kimberly S, Omaha
Voyage de couple
25 févr. 2025
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The property is beautiful and the staff are amazing! However, it is a large property and golf carts come around rarely and were often already full so we found ourselves walking ALOT! This is actually 3 properties in one and the property we stayed at has no food service after 5pm so we had to walk a long distance to any of the available dining. It is hard to get a reservation for the 2 restaurants that take reservations. The one night we did get into a reserved restaurant, it was almost empty!! All the other restaurants were first come, first serve and even the buffet restaurants frequently had an hour or more wait. Overall, the food was mediocre except for the beach barbecue for the fire show was outstanding, delicious! We asked several times for refills to our mini bar refrigerator in our room that were not honored. And if you like to drink liquor, there is none in your mini bar, Beer only. The beer was warm when they stocked it and there was never a consistant brand as if all the beer they had available was all the same (I assure it was not!). There was lots of confusion as to which hotel lobby we were getting picked up for excursions. The first excursion we were at the top lobby and they were at the bottom, they did come pick us up where we were. The second excursion we were at the bottom lobby and they picked us up there, no problem. The 3rd excursion we were at the bottom lobby and they went to the top and by the time we got a golf cart to the top lobby, they had left us
Kimberly S
Séjour de 6 nuits en février 2025