Hotel Riu Dunamar - All Inclusive

3.5 star property
3.5-star beachfront property with 5 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Dunamar - All Inclusive

Aerial view
Free minibar, in-room safe, individually decorated, desk
5 outdoor pools, pool umbrellas, sun loungers
6 bars/lounges, 2 swim-up bars, poolside bar
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast included
  • Spa
  • All-inclusive

Explore the area

Map
Blvd. Costa Mujeres, Costa Mujeres, QROO, 77720
  • Playa Mujeres Golf Club
    ‪10 min drive‬
  • Punta Sam Ferry Terminal
    ‪11 min drive‬
  • Mujeres Beach
    ‪18 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Standard Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Oceanfront (B2C-US)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Oceanfront (U)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (C)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (C)

  • 70 sq m
  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

Double Room, Partial Ocean View (C)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (C)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms (C)

  • 36 sq m
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Double Room, Partial Ocean View (L)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (L)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Standard Double Room, Ocean View (L)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (M)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (L)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (M)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (M)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (E)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (E)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, 2 Bedrooms (U)

  • 36 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite (M)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (M)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, Partial Ocean View (U)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, Ocean View (U)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (U)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 70 sq m
  • Sleeps 5
  • 4 Twin Beds

Suite (B2C-US)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Ocean View (B2C-US)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-US)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Costa Mujeres

On the beach.Within 6 miles (10 km) of this property, you'll find Playa Mujeres Golf Club and Mujeres Beach. Punta Sam Ferry Terminal and Punta Sam Beach are also within 6 miles (10 km).

What's nearby

  • Playa Mujeres Golf Club - 10 min drive
  • Mujeres Beach - 18 min drive
  • Isla Mujeres Ferry Terminal - 88 min drive
  • Miguel Hidalgo - 89 min drive
  • Dolphin Discovery - 94 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Isla Blanca - ‬7 min drive
  • ‪So Cal Gourmet Food Emporium - ‬4 min drive
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Braza Grill - ‬4 min drive

About this property

Hotel Riu Dunamar - All Inclusive

3.5-star beachfront property with 5 outdoor pools
Hotel Riu Dunamar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Dunamar - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this property measures 1378 square feet (128 square meters) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Dunamar - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Costa Mujeres property.

  • 1 building
  • 740 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 2 swim-up bars
  • 6 bars or lounges
  • Meeting rooms
  • 1378 sq ft of conference space
  • 128 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Hotel Riu Dunamar - All Inclusive offers 740 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include facials and body treatments. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Separate living room
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 5 restaurants
  • 2 swim-up bars, 6 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Hot tub
  • Steam room
  • Windsurfing

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Dunamar - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 33.94 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
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Hotel Riu Dunamar - All Inclusive All-inclusive property

Hotel Riu Dunamar - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 627 out of 1315 reviews
Rating 8 - Good. 352 out of 1315 reviews
Rating 6 - Okay. 176 out of 1315 reviews
Rating 4 - Poor. 79 out of 1315 reviews
Rating 2 - Terrible. 81 out of 1315 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel because of the waterpark. Glad I did because my daughter loved it. The property is very clean and most of the staff was friendly. The food options were better on some days than others, but still very good. The only downside is that there is nothing at all outside of the property. But I already knew that when I booked. If you want to be in area where there is entertainment and shopping nearby, the hotel zone is where you want to be. If you are just wanting to stay within the facility and enjoy yourself, this is a great option. Overall, I would came back again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Javier Valentino, Fairfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 7 nights in Nov 2024

10/10 Excellent

Mayra Janeth, Fairfield

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is really nice

2/10 Terrible

felix

Travelled with family
Disliked: Staff & service, room comfort
Beware they give you 2 ds mattress for 3 adults
reservamos para 3 personas adultas. las camas parecen de nin̈os. les dijimos que nos movieran a un cuarto con una cama king. nos dijeron que no habia disponibilidad. la solution para ellos era traernos otra cama personal. las camas eran todas aguadas. dormimos mal. recomiendo que si ofrezen para 3 personas que al menos las camas por lo menos sean queen y de mejor calidad. We booked for 3 adults. The beds look like they were for kids. We asked them to move us to a room with a king bed. They told us there was no availability. Their solution was to bring us another personal bed. The beds were all watery. We slept badly. I recommend that if they offer for 3 people that at least the beds be queen size and of better quality.
Stayed 4 nights in Nov 2024

8/10 Good

Tarrant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a better menu for restaurants
Stayed 4 nights in Nov 2024

10/10 Excellent

Orlando F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 5 nights in Nov 2024

2/10 Terrible

Reba

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. I have been traveling to Cancun for 20 years and this is the first poor review I have written after staying at several resorts. Upon arrival, they informed us they only had twin beds and not double beds and we had to move to a king with a pullout to accommodate our group. We later learned this wasn’t true after seeing into rooms. They charged me an extra money for my 6 yo old after arrival claiming I entered him into Expedia as an infant which I had proof was not true and they were not willing to speak with Expedia when I had them on the phone. Our room still had trash and hair all over the floor. Trash was left throughout the property. Front desk was unfriendly and in general staff was not overly friendly at restaurants or bars. Food quality was poor as well. My Mom was roofied at the pool bar. She barely had any drinks and was unable to walk to the room. She continued to vomit and was incoherent. We informed the front desk and he basically acted like I was lying and there was nothing they could do nor were they concerned. I will never stay at a RIU property again. I was so disappointed in this property.
Stayed 4 nights in Nov 2024

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, the shows,food and the attention of all the people working in there Very satisfied.
Stayed 5 nights in Nov 2024

10/10 Excellent

Edyta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, very nice, good food,
Stayed 5 nights in Nov 2024

8/10 Good

Hasan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything!! The beach is so beautiful and we were so happy to be there. First time in hotel and we were so impressed by the atmosphere and staff. So clean and food was great!!!
Stayed 8 nights in Nov 2024

10/10 Excellent

Akeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining was excellent and the staff was friendly and amazing. I had a great time and would highly recommend to anyone. I’ll be visiting Rui spots anywhere I can.
Stayed 6 nights in Nov 2024

6/10 Okay

Renita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dislike like the food , club and the transportation to and from the airport was terrible.
Stayed 3 nights in Nov 2024

4/10 Poor

Antonio

Disliked: Staff & service
The entertainment was good. Food was OK but at the buffet they kept running out of some food items very quickly and had to wait. Customer service was not that great compared to other RIU’s we’ve stayed at. Rooms are clean. The beach is very dirty and does not look maintained at all. Also there were no waiters at the beach serving drinks. Almost felt as if they were understaffed.
Stayed 5 nights in Nov 2024

2/10 Terrible

Jamillah Saderia

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
It was terrible, the staff was so rude the names are Veronica which was one of the staff, Raul is the life guard and Oscar which was the bartender at the swim up bar. Even when you ask for help they didn't want to help at all but give attitude. The transportation around that area is terrible they wanted to charge you more money if u are using U.S money went is unfair. The food was terrible, uncooked no seasoning. The drinks were a hit and miss depending on the bartenders, most drinks were watered down. Then this place doesn't have real party events going on. I came on a Thursday and left Monday. Only party events they have are on Monday, Wednesday and Friday. This is my first Riu hotel experience that I know they don't have events going on every day. But it's shocking because u would think there will be events on the weekend. I wouldn't recommend this hotel at all and it's boring. They didn't even have clean silverware which is a turn off. Even when you ask for a new one they came back with another dirty one. But like I said before wouldn't recommend at all !!
Stayed 4 nights in Nov 2024

4/10 Poor

Dayvaun

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I found that the food choices are not as wide of a variety and the staff was very rude at times and unhelpful with certain situations.there was not much to do on the resort as well which made the experience feel bland and repetitive
Stayed 4 nights in Nov 2024

10/10 Excellent

nidal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a true 5 star resort . Perfect for family with kids.
Stayed 7 nights in Nov 2024

10/10 Excellent

Alejandro, North Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Nov 2024

2/10 Terrible

George

Disliked: Staff & service
Stayed 6 nights in Nov 2024

8/10 Good

Alexandra

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Great friendly and attentive staff but the food and drinks aren’t good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kearston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Food and Drinks
Stayed 7 nights in Nov 2024

10/10 Excellent

Mykel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

David

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The food is absolutely awful at every restaurant. The restaurants are open limited hours and there are several times throughout the day that you simply can't find anything of substance to eat (had to give my kid a microwave hamburger). The beds and pillows are terrible and extremely uncomfortable. Pillows are flat and mattress feels old. The location is an hour away, at best, from all activities (of which there are virtually none on property). Their family rooms are only at the corners, including right on top of the sports bar and next to the night club (where we got stuck). They decided to rebuild something in the sports bar after midnight and were hammering like crazy. I tried to call and couldn't get through to front desk. Had to go downstairs THREE TIMES and finally demanded someone come back with me to listen (they claimed it was just the music from the nightclub and no maintenance was occuring). Dude loud as hell in our room at 1am finally heard it. Sid it'd stop immediately. It didn't. For another hour, though it was less frequent. Absolutely would never recommend this property to anyone.
Stayed 6 nights in Oct 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Oct 2024

8/10 Good

Sadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lunch and dinner menu could have been better. There was.
Stayed 4 nights in Oct 2024

10/10 Excellent

Keisha

Stayed 3 nights in Oct 2024