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Hotel Los Cocos Chetumal

3.0 star property
3-star hotel perfect for exploring Chetumal

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Photo gallery for Hotel Los Cocos Chetumal

3 outdoor pools
Premier Room | View from room
Front of property
Garden
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Av. Héroes No. 134 Col. Centro, Chetumal, QROO, 77000
  • Museum of Maya Culture
    ‪6 min walk‬
  • Chetumal Ferry Terminal
    ‪13 min walk‬
  • Palacio Municipal De Othon P. Blanco
    ‪13 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪8 min drive‬

Room options

View all photos for Premier Room

Premier Room

Premier Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Chetumal

Heart of Chetumal.At this hotel, you'll be steps from Museo de la Ciudad and within a 10-minute walk of Museum of Maya Culture. Palacio de Gobierno and Fisherman's Fountain are also within 2 miles (3 km).

What's nearby

  • Museum of Maya Culture - 6 min walk - 0.5 km
  • Palacio de Gobierno - 12 min walk - 1.1 km
  • Chetumal Ferry Terminal - 13 min walk - 1.1 km
  • Palacio Municipal De Othon P. Blanco - 13 min walk - 1.2 km
  • Explanada de la Bandera - 14 min walk - 1.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Restaurante " los Cocos - ‬2 min walk
  • ‪Las Mismas - ‬4 min walk
  • ‪Los Almendros - ‬5 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬5 min walk
  • ‪Pasion Turca - ‬5 min walk

About this property

Hotel Los Cocos Chetumal

3-star hotel perfect for exploring Chetumal
Hotel Los Cocos Chetumal offers its guests 3 outdoor swimming pools. There's a restaurant on site. A business center and 3 meeting rooms are available.

WiFi is free in public spaces. Gift shops/newsstands, tour/ticket assistance, and laundry facilities are also featured at Hotel Los Cocos Chetumal. Self parking is free.

  • 80 guestrooms or units
  • 2 levels
  • 5 buildings
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Dining venue
Hotel Los Cocos Chetumal offers 80 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

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  • Parking included
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The price is CA $111
CA $126 total
includes taxes & fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • 3 outdoor pools

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Los Cocos Chetumal

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

All Business Hotel Chetumal
All Business Chetumal
All Business Hotel
Hotel Los Cocos Chetumal Hotel
Hotel Los Cocos Chetumal Chetumal
Hotel Los Cocos Chetumal Hotel Chetumal

Hotel Los Cocos Chetumal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 277 reviews
Rating 8 - Good. 88 out of 277 reviews
Rating 6 - Okay. 33 out of 277 reviews
Rating 4 - Poor. 12 out of 277 reviews
Rating 2 - Terrible. 10 out of 277 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a convenient lication.
Stayed 1 night in Dec 2024

6/10 Okay

Ashley

Travelled with partner
Disliked: Amenities, property conditions & facilities
The bathroom is very small for an average person and the internet service was not working properly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Customer service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lluvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

King

Stayed 2 nights in Dec 2024

10/10 Excellent

RAMON, CAYO

Stayed 1 night in Dec 2024

8/10 Good

Natisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

James

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

So, so stay

Beds are hard and pillows are small and uncomfortable, small TV and rooms need upgrading.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hans A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been to this hotel 21 years ago. There is still a waiter from this period who I recognizes. In the meantime the hotel has very modern and new rooms, and - to be honest - the old rooms a a very little bit outdated now. But staying honest: What do you expect for a super´price of 45$? The important thing is the cleanliness, friendly people and a very good restaurant
Stayed 1 night in Dec 2024

10/10 Excellent

Marco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

Jose

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Nolan

Stayed 1 night in Dec 2024

6/10 Okay

Delroy

Travelled with group
Liked: Cleanliness, staff & service
Property had a great price and location. The staff were very friendly and accommodating. My sleep wasn't comfortable as they only provide two very small pillows for the beds. The pillows are about half the size of standard bed pillows. The sink also had a slow running drain and there was visible signs of mold on the ceiling above the beds and in the restroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Baeza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Jose, Cleveland

Liked: Amenities
Todo muy bien
Stayed 2 nights in Nov 2024

6/10 Okay

Dawn, Belize City

Stayed 1 night in Oct 2024

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like staying there because it is always nice and clean
Stayed 2 nights in Nov 2024

8/10 Good

joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool

Great experience
Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff is not as attentive.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Accomodating to a point. Disappointing

Receptionist was very accomodating after we booked the wrong date (typo error) and allowed us to change the date even though it was a nonrefundable room. She understood it was an error. However, the room they had us is was extremely shabby and dated. The sliding door to the outdoor barred area (no wider than 1 metre did not lock. The maintenence personell got straight onto it and added a lock. We had requested a room by the pool, but were told there were none available. Upon passing the area we noticed several unoccupied poolside rooms. We were prepared to pay more for the upgrade and have both stayed at this hotel numerous times before.
Stayed 1 night in Sep 2024

10/10 Excellent

Hector

Stayed 1 night in Sep 2024

6/10 Okay

rene

Travelled with family and small children
Liked: Cleanliness
They haven’t been keeping up with the mentenance the rooms need a little more mentenance work like walls need a little pain job since it’s stained with previous job being done . A little paint would do it and make it look a lot more presentable . The pillows need to be upgraded.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Aug 2024

10/10 Excellent

Justiniano

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

FRANCISCO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the show head. It was horrible
Stayed 4 nights in Aug 2024