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Hotel Grand Marlon

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hotel Grand Marlon

Junior Suite
Porch
Suite (Master)
Flat-screen TV
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
Av. Juárez No. 88, Chetumal, QROO, 77000
  • Palacio de Gobierno
    ‪8 min walk‬
  • Chetumal Ferry Terminal
    ‪9 min walk‬
  • Palacio Municipal De Othon P. Blanco
    ‪9 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪7 min drive‬

Room options

Standard Triple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

In-room safe, iron/ironing board, free WiFi

Executive Room

  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

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Exterior

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About the area

Chetumal

In Chetumal .Within a 10-minute walk of the hotel, you'll find Museo de la Ciudad and Palacio de Gobierno. Explanada de la Bandera and Chetumal Ferry Terminal are also within half a mile (1 km).

What's nearby

  • Palacio de Gobierno - 8 min walk - 0.7 km
  • Explanada de la Bandera - 8 min walk - 0.8 km
  • Chetumal Ferry Terminal - 9 min walk - 0.8 km
  • Palacio Municipal De Othon P. Blanco - 9 min walk - 0.8 km
  • Museum of Maya Culture - 10 min walk - 0.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪Las Mismas - ‬3 min walk
  • ‪Sergio's Pizzas - ‬5 min walk
  • ‪Los Almendros - ‬1 min walk
  • ‪Hot Dogs de la Obregon - ‬4 min walk
  • ‪Pasion Turca - ‬3 min walk

About this property

Hotel Grand Marlon

3-star guestrooms with free WiFi
Hotel Grand Marlon offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and room service (during limited hours) are also featured at Hotel Grand Marlon.

Smoking is allowed in designated areas at this 3-star Chetumal hotel.

  • 34 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Grand Marlon offers 34 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 145 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand Marlon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 145 for adults and MXN 145 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Marlon
Grand Marlon Chetumal
Hotel Grand Marlon
Hotel Grand Marlon Chetumal
Hotel Marlon
Marlon Hotel
The Grand Marlon Chetumal, Mexico - Quintana Roo
The Grand Marlon Hotel Chetumal
Hotel Grand Marlon Hotel
Hotel Grand Marlon Chetumal
Hotel Grand Marlon Hotel Chetumal

Hotel Grand Marlon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 232 out of 606 reviews
Rating 8 - Good. 190 out of 606 reviews
Rating 6 - Okay. 108 out of 606 reviews
Rating 4 - Poor. 39 out of 606 reviews
Rating 2 - Terrible. 37 out of 606 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Marcus

Travelled with partner
Limited hot water for jetted tub. Beds are very hard. Otherwise staff was great and restaurant was delicious
Stayed 1 night in Dec 2024

10/10 Excellent

AARON

Stayed 1 night in Dec 2024

10/10 Excellent

kwan

Stayed 1 night in Nov 2024

10/10 Excellent

RUBEN, Belize

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, I highly recommend Grand Marlon !
Stayed 1 night in Dec 2024

6/10 Okay

Alexander

Travelled with family, Travelled with family and small children, Travelled with partner
It was ok for the price
Stayed 1 night in Nov 2024

2/10 Terrible

Brishel

Disliked: Staff & service, property conditions & facilities
The rooms were terrible. They smell really bad. The Wi-Fi service was so bad. The pool was so dirty and filthy no fridge in the junior suite. Everything was terrible. I would like my money back. Customer service was terrible.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Worked out well for me
The room was dated, the towels and sheets were obviously well worn, but everything was extremely clean I would have like to have seen at least one English speaking channel like the other Chetumal hotels have
Stayed 1 night in Nov 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gineli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well and okay
Stayed 3 nights in Oct 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel restaurant had great service. Though the menu was limited everything offered was very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharnie

Stayed 3 nights in Oct 2024

10/10 Excellent

Louis

Stayed 1 night in Sep 2024

10/10 Excellent

Renaldo

Stayed 1 night in Oct 2024

6/10 Okay

Julieta, Orange Walk Town

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Customer service not the best, but the place was great!
Stayed 2 nights in Oct 2024

2/10 Terrible

Sharine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place was not what I expected at all.I was given a room with 2 beds when I reserved a room with a king size bed. When I went to the front desk she said we are full and that’s what we have. The tub was nasty and felt like you can fall through it.The pool had in no water and has a caution tape around it. This place is run down nothing like the pic for sure.
Stayed 2 nights in Oct 2024

6/10 Okay

Ellerry

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Albert

Stayed 1 night in Sep 2024

10/10 Excellent

Randeen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was truly exceptional. I enjoyed my stay. The master suite was pristine, beautiful and relaxing.
Stayed 1 night in Sep 2024

8/10 Good

Seleni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Sep 2024

6/10 Okay

Margarita

Liked: Cleanliness, property conditions & facilities
I cannot give a good review of the room in my stay because I was not given the room I paid and selected. I was told that if I wanted the room I booked, I had to wait until 3pm instead of 2pm which was the time of my check in. I was so tired that I had to accept the room that was offered instead. The hotel overall is a good option, however, I would like their cleaning crew to be more on point so the guest can enjoy their selection in rooms.
Stayed 1 night in Sep 2024

8/10 Good

Ender, Corozal town

Stayed 1 night in Aug 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel has a very poor wireless internet service and it needs to do something about it.
Stayed 1 night in Aug 2024

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Poor WiFi in room, no refrigerator. Front desk and house keeping were friendly.
Stayed 3 nights in Jul 2024

4/10 Poor

Sonia

Disliked: Cleanliness
The towels were old and dark instead of clean white, hand towel had a hole showing signs of being too used and old. We got 1/3 roll of toilet paper in the bathroom, had to ask for another roll. And the WiFi was verrry weak and had a hard time connecting.
Stayed 1 night in Jul 2024