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TRYP by Wyndham Chetumal

4.0 star property
4-star hotel perfect for exploring Chetumal

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Photo gallery for TRYP by Wyndham Chetumal

Free daily continental breakfast
Indoor pool
Reception
Suite, 1 King Bed with Sofa bed, Non Smoking
Room, 2 Double Beds, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
Carmen O. de Merino No. 166, Chetumal, QROO, 77000
  • Explanada de la Bandera
    ‪2 min walk‬
  • Fisherman's Fountain
    ‪2 min walk‬
  • Palacio de Gobierno
    ‪5 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪10 min drive‬

Room options

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool

Fiesta Inn Chetumal Hotel

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1001)
The price is CA $105
per night
CA $120 total
includes taxes & fees
7 Mar - 8 Mar
Fiesta Inn Chetumal Hotel

About the area

Chetumal

City center stay.Your stay at this hotel will put you steps from Fisherman's Fountain and a 5-minute walk from Explanada de la Bandera. Palacio de Gobierno and Chetumal Ferry Terminal are also within half a mile (1 km).

What's nearby

  • Explanada de la Bandera - 2 min walk
  • Fisherman's Fountain - 2 min walk
  • Palacio de Gobierno - 5 min walk
  • Chetumal Ferry Terminal - 6 min walk
  • Palacio Municipal De Othon P. Blanco - 14 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive

Restaurants

  • ‪Café del Puerto - ‬4 min walk
  • ‪Marquesita Emiliana - ‬4 min walk
  • ‪Sergio's Pizzas - ‬4 min walk
  • ‪Winner's - ‬3 min walk
  • ‪Hotel Villanueva - ‬1 min walk

About this property

TRYP by Wyndham Chetumal

4-star hotel perfect for exploring Chetumal
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. An indoor pool, a vending machine, and multilingual staff are also featured at TRYP by Wyndham Chetumal. An airport shuttle (available on request) is available for a fee.

This 4-star Chetumal hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
TRYP by Wyndham Chetumal offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Each accommodation is individually decorated. LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Chetumal hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a carport
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 11:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Indoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible business center
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 400 per accommodation, per stay
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 200 per person (one-way)
  • Airport shuttle fee per child: MXN 120
  • Pet fee: MXN 400 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a security system in each accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

TRYP by Wyndham Chetumal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 233 out of 686 reviews
Rating 8 - Good. 234 out of 686 reviews
Rating 6 - Okay. 143 out of 686 reviews
Rating 4 - Poor. 43 out of 686 reviews
Rating 2 - Terrible. 33 out of 686 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Agne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
all rooms in hotel has windows to the corridor
It was very surprising to realise that all rooms have windows to the corridor and it doesn't open. Shocking.
Stayed 1 night in Nov 2024

8/10 Good

Kendra

Business traveller, Travelled with family
Itchy and Scratchy
The room originally given to us was not ready so room service put us in the room next door. The there is a giant frosted window to the hallway and the light is always on so your room stays well lit at night too. The sheets on both beds had some reddish brown droplets dried on them. The sheets and towels were scratchy and it feels like there is a plastic cover on the mattress it self. It served it purpose putting us close to the ferry but we probably won’t be back to this hotel if we have to catch the ferry again.
Stayed 1 night in Nov 2024

8/10 Good

CarlaVanessa

Travelled with group
Liked: Amenities
The property was overall good. I would definitely stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Alain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location near the boat shuttles to Belize
Stayed 1 night in Oct 2024

8/10 Good

Kendra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was an exit through the garage that takes you straight to the strip, on the strip you get to enjoy a lot of entertainment for the entire family. Many restaurants clubs and food trucks. However, even with all the entertainment the hotel is very quiet. I did not like that they closed the garage doors which we used to go for a walk and then when we returned we were not able to get in and had to go around.
Stayed 2 nights in Oct 2024

6/10 Okay

Marta, Port Jervis

Travelled with partner
Liked: Staff & service
It was ok.
Stayed 2 nights in Sep 2024

6/10 Okay

Marta, Port Jervis

Travelled with partner
Liked: Staff & service
Average. Not in sync with the price
Stayed 1 night in Sep 2024

10/10 Excellent

shaherah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice. The hotel was clean. The breakfast was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Deepak

Stayed 2 nights in Aug 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place
Stayed 1 night in Aug 2024

2/10 Terrible

Tamara

Business traveller
When I arrived at the hotel, they said that they didn't have wifi and could not check me in. There were several other people in the lobby also waiting for check in. The receptionist said that they had been waiting for 2 hours already and that there was no plan except to wait and hope that the wifi came back on so that they could check people in. There was no manager available. I called the number on my reservation and the number was not in service. I contacted Expedia and they also attempted to contact the hotel, with no success. I requested a refund so that I could go to another hotel for the night. The hotel said that I had to talk to Expedia about a refund. Expedia said that only the hotel could approve a refund. So in the end I paid for 2 hotels for the same night. Expedia tried to follow up the hotel, but they would not approve a refund. So I paid for a night in this hotel and they would not refund my money even though it was their fault that I could not check in to a room. Expedia offered my $25 in One Key Cash, which I appreciated. The rate that I paid for the hotel (including taxes) was $60, so not a refund, but a token towards the inconvenience.
Stayed 1 night in Aug 2024

6/10 Okay

mary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom toilet not functioning. I had to move to another Hotel the same day. No refund granted.
Stayed 1 night in Aug 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Alexssandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Las sabanas de la cama muy delgadas ni me gustaron la ubicación de l hotel muy buena
Stayed 1 night in Aug 2024

10/10 Excellent

Rae

Travelled with family
Liked: Cleanliness, staff & service, amenities
Superb location
Stayed 2 nights in Aug 2024

8/10 Good

Vijay

Liked: Property conditions & facilities
Ok
Stayed 2 nights in Aug 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is cool!
Stayed 1 night in Aug 2024

2/10 Terrible

Darwin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Absolutely not worth your charge and definitely don't deserve your rating. The soaps alone you offer is absolutely garbage. I couldn't even take a proper bath with those soaps they gibe you. It's literally a non lathering soap gelatinous garbage . Never again. The beds were absolutely horrible And stiff. Athletes at the Olympics slept better in their cardboard beds. 0 out of 10
Stayed 1 night in Jul 2024

10/10 Excellent

Salvador

Stayed 1 night in Jul 2024

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel. Unhygienic and smelly. I moved to fiesta inn
Stayed 1 night in Jun 2024

6/10 Okay

Alexandro

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Cómodo, y sirve para usarlo de base para visitar otros lugares. No mucho que hacer en el hotel pero es de lo mejor para hospedarse en Chetumal.
Stayed 4 nights in Jun 2024

10/10 Excellent

Pedro Mariano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is spotless, but the best part is the staff every single one on the front desk or restaurant was fantastic, I returned to their restaurant even after I had left the place. The girl at front desk in the morning shift was very helpful with anything I asked for. Very happy with the place, I will stay again.
Stayed 1 night in Jun 2024

2/10 Terrible

Moises

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has very misleedong pictires of the property. Current conditions are terrible and not to be called a good or excellent hotel. Worse than a motel. Very dirty, rooms super small with everything dated, things are broken, damaged doors, horrible condition mold walls and tiles. Absolutely a big mistake for that price!
Stayed 1 night in Jun 2024

10/10 Excellent

Elvis

Stayed 2 nights in Feb 2024