Grand Park Royal Cozumel - All Inclusive

4.0 star property
4-star all-inclusive property near Punta Langosta Pier, connected to a shopping center

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Photo gallery for Grand Park Royal Cozumel - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Front of property
Balcony
Aerial view

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Villa Blanca Reef
    ‪10 min walk‬
  • Stingray Beach
    ‪15 min walk‬
  • Discover Mexico Cozumel Park
    ‪19 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪14 min drive‬

Room options

Deluxe Nature View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Run of the House-Non refundable

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Family Suite

  • 60 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the area

Cozumel

On the beach.Within a 10-minute walk of the property, you'll find Arrecifes de Cozumel National Park and Villa Blanca Reef. Playa Caletita and Cha'an Ka'an Observatory of Cozumel are also within half a mile (1 km).

What's nearby

  • Stingray Beach - 15 min walk
  • Punta Langosta Pier - 4 min drive
  • Cozumel Maritime Terminal - 4 min drive
  • Chankanaab National Park - 5 min drive
  • Chankanaab Beach Adventure Park - 6 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 14 min drive

Restaurants

  • ‪Puerta Maya - ‬14 min walk
  • ‪Margaritaville - ‬7 min walk
  • ‪Three Amigos Cozumel - ‬16 min walk
  • ‪Pancho's Backyard - ‬13 min walk
  • ‪Bar Mandy - ‬4 min walk

About this property

Grand Park Royal Cozumel - All Inclusive

4-star all-inclusive property near Punta Langosta Pier, connected to a shopping center
Grand Park Royal Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. Bring your whole family to Grand Park Royal Cozumel - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a children's pool.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness center, and a garden. Free self parking and valet parking are available.

This 4-star Cozumel property is smoke free.

  • 242 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 4 bars or lounges
  • 3206 sq ft of conference space
  • 298 sq m of conference space
  • Built in 1980
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 poolside bars and 4 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • 2 hot tubs
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Playground
  • Spa services
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 49
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Park Royal Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 76 per night

We've listed all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 350 out of 1008 reviews
Rating 8 - Good. 291 out of 1008 reviews
Rating 6 - Okay. 175 out of 1008 reviews
Rating 4 - Poor. 110 out of 1008 reviews
Rating 2 - Terrible. 82 out of 1008 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just got back from staying here the week of February 19th to the 26th and I read all of the reviews and was very hesitant and nervous about staying as it didn’t get a lot of great or even good reviews, but I kept an open mind and I am not a picky person but I still prepared myself that it may not be that great. All I can say is don’t read the reviews lol except this one and go there with an open mind and see for yourself. I did and I have to say that from the time we landed and got our shuttle service and arrived was nothing but amazing. The hotel had a jungle feel and at first we saw one big jungle pool with a bar and thought ok it’s pretty shaded and was cold but it still was beautiful, then we ate at buffet which I could always find something at and every night was a theme of kind of what they had for food, then the next day we realized there was a whole other area u see the road which I was so skeptical of as the pics show it like the hotel is so far away but it was not and the under bridge tunnel was pretty cool and it led you to the beach area cove which was beautiful and that’s where you can snorkel, then there was an adult infinity pool with a bar in the pool and also on the other side is like the family side where there is another pool with swim up bar and two areas that look like hot tubs that are literally in the ocean out on a balcony that are a pool not hot but was awesome for our group like we had
Stayed 7 nights in Feb 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this place
Stayed 1 night in Feb 2025

4/10 Poor

Ycelmary

Stayed 1 night in Nov 2024

2/10 Terrible

DAVID, ARLINGTON

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food at this property is INEDIBLE! The people who work there are very nice and helpful and the rooms are nice. The pools were so cold there were barely anyone in them. I was there for an Ironman and got sick from the food as well as my wife. I have never had such bad food at the buffet and the pool areas. DO NOT EAT HERE!
Stayed 5 nights in Nov 2024

8/10 Good

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere. The people are wonderful!
Stayed 6 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service All inclusive service was amazing
Stayed 6 nights in Nov 2024

2/10 Terrible

Julia Ann

Stayed 8 nights in Apr 2024

2/10 Terrible

Chad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We go to Cozumel every year for a week and this was the worst experience. Things taken from our room and our kids room by the cleaning crew multiple times. Put Do Not Disturb on the door and caught cleaning crew in our room twice. Room safe tampered with and money missing. Do NOT go to this resort.
Stayed 6 nights in Nov 2024

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice
Stayed 14 nights in Nov 2024

8/10 Good

Brittany

Liked: Cleanliness, property conditions & facilities
Our stay was great. Only allowed to order room service 1x per day. Love the app provided for services. Massages and extras were extremely high in price-$80 for 20 minutes was a little disappointing. Great clean and safe place overall. Food could use some upgrading but wasn’t terrible.
Stayed 5 nights in Nov 2024

10/10 Excellent

Richard J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff friendly. Food at Italian Restaurant was poor. Buffet breakfast and lunch good. Good experience.
Stayed 4 nights in Nov 2024

8/10 Good

JAMIE L

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 4 nights in Nov 2024

2/10 Terrible

Garrett Matthew

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The food choices are extremely limited and are horrible tasting, the rooms are ok but nothing works, first room we got had no air conditioning they did move us but to a room with no air or hot water. The pools are dirty and unkept. They try and push the time share but that’s to be expected. All in all I can say we will never go back
Stayed 5 nights in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The outside actives are awesome

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we were disappointed with was with the restocking of the special little cups, we really had to make an effort to get them restocked and get 2 more each day our in room for the coffee/espresso maker. We repeatedly asked for 4 cups so we could each have 2 little cups of coffee. The ocean view from our 8th floor room is spectacular!
Stayed 7 nights in Oct 2024

8/10 Good

Gary Lee, Amarillo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property were great. The food was good and there was a wide choice at every meal. The 3 swim up pools were great for relaxing. It was a short taxi ride to go scuba diving or to go downtown. The only thing disappointing was that there was only one functioning elevator for a nine story building and several hundred quest. The elevator was smal and could only accommodate 5 people comfortably.
Stayed 5 nights in Nov 2024

10/10 Excellent

Marisol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y sano excelente
Stayed 7 nights in Oct 2024

8/10 Good

Xavier

Stayed 4 nights in Oct 2024

10/10 Excellent

Diane C

Travelled with family
Liked: Cleanliness, amenities
Food superb. Oddly great cannoli’s available at Italian restaurant. Walking paths made of coral and very uneven. Great personnel. Great drinks. Great scenery. One of 2 passenger elevators out of service entire trip. We will be back.
Stayed 8 nights in Oct 2024

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Food was better than average and plenty of choices. My only complaint was one of the elevators was down for the duration of our stay leaving just one for use.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marisol

Stayed 4 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was amazing! Food selection is slightly limited but everything we ate was tasty. We'll definitely go back again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Roger A, Clarksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way nice quiet adult friendly with separate adults only pool - meal and booze were spot on!
Stayed 5 nights in Oct 2024

10/10 Excellent

Rick, Paradise Valley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 4 nights in Oct 2024