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Grand Park Royal Cozumel - All Inclusive

4.0 star property
4-star all-inclusive property near Punta Langosta Pier, connected to a shopping center

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Grand Park Royal Cozumel - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Aerial view
3 outdoor pools, pool umbrellas, sun loungers
Front of property
Balcony

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Villa Blanca Reef
    ‪10 min walk‬
  • Stingray Beach
    ‪15 min walk‬
  • Discover Mexico Cozumel Park
    ‪19 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Nature View

Deluxe Nature View

Deluxe Nature View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Run of the House-Non refundable

Free minibar items, in-room safe, desk, blackout drapes

Run of the House-Non refundable

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View

Balcony

Deluxe Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 60 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Beach

Melia Cozumel All Inclusive

Pool
All-inclusive
Spa
Kids pool
4.2 out of 5, Very good, (1012)
The price is CA $507
per night
CA $624 total
includes taxes & fees
15 Feb - 16 Feb
Melia Cozumel All Inclusive

About the area

Cozumel

On the beach.Within a 10-minute walk of the property, you'll find Arrecifes de Cozumel National Park and Villa Blanca Reef. Playa Caletita and Cha'an Ka'an Observatory of Cozumel are also within half a mile (1 km).

What's nearby

  • Villa Blanca Reef - 10 min walk
  • Stingray Beach - 15 min walk
  • Punta Langosta Pier - 4 min drive
  • Cozumel Maritime Terminal - 4 min drive
  • Chankanaab National Park - 5 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 14 min drive

Restaurants

  • ‪Puerta Maya - ‬14 min walk
  • ‪Margaritaville - ‬7 min walk
  • ‪Three Amigos Cozumel - ‬16 min walk
  • ‪Pancho's Backyard - ‬13 min walk
  • ‪Bar Mandy - ‬4 min walk

About this property

Grand Park Royal Cozumel - All Inclusive

4-star all-inclusive property near Punta Langosta Pier, connected to a shopping center
Grand Park Royal Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. Bring your whole family to Grand Park Royal Cozumel - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a children's pool.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness center, and a garden. Free self parking and valet parking are available.

This 4-star Cozumel property is smoke free.

  • 242 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 4 bars or lounges
  • 3206 sq ft of conference space
  • 298 sq m of conference space
  • Built in 1980
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 poolside bars and 4 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • 2 spa tubs
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Playground
  • Spa services
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 49
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Park Royal Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 76 per night

We've listed all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 344 out of 1009 reviews" "
Rating 8 - Good. 292 out of 1009 reviews" "
Rating 6 - Okay. 180 out of 1009 reviews" "
Rating 4 - Poor. 111 out of 1009 reviews" "
Rating 2 - Terrible. 82 out of 1009 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

DAVID, ARLINGTON

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food at this property is INEDIBLE! The people who work there are very nice and helpful and the rooms are nice. The pools were so cold there were barely anyone in them. I was there for an Ironman and got sick from the food as well as my wife. I have never had such bad food at the buffet and the pool areas. DO NOT EAT HERE!
Stayed 5 nights in Nov 2024

10/10 Excellent

Roger A, Clarksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way nice quiet adult friendly with separate adults only pool - meal and booze were spot on!
Stayed 5 nights in Oct 2024

10/10 Excellent

Rick, Paradise Valley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert Sherman

Liked: Cleanliness
Stayed 7 nights in Oct 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sales people are way to pushy. . It was a shame to have a seafood and could never habe dinner there. The ground/lawn people were amazing. The housekeeping definitely needs some work. They would never leave wash clothes, doesn't matter how many times you ask. The ac unit worked amazing. The new body wash,shampoo etc, was a nice touch. It smells really good. Want to praise Ricky, Jorge,Nora and Guadalupe, that went above and beyond to help us when needed. Therrestaurant but could never have dinner there.
Stayed 10 nights in Oct 2024

8/10 Good

Vanessa Figueiredo

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
Let me start by saying I almost cancelled my trip after all the bad reviews I read… I’m glad I didn’t and got to see for myself… The staff is beyond friendly, will go out of their way to accommodate you or your needs. My son is an extremely picky eater and they always made him something else if we couldn’t find something he liked at the buffet or the restaurants… they were extremely nice to my 1 year old who loves to walk and say hi. It rained in our room the first night and they were quick to find us a new room and help us move. Yes the beach is small but very clean and great for snorkeling. The food isn’t 5 star quality but it isn’t horrible. It was pretty decent and some dishes were very good. The Mexican and Italian restaurants were very good! The cafe was my favorite the ice cream is Amazing and so were the coffees they made. The snack bar are very convenient for in between meals. Our rooms are cleaned daily . Honestly we had a great time!
Stayed 6 nights in Oct 2024

4/10 Poor

erica

Travelled with family
Disliked: Amenities
Food was not that great... I'm not a princess I'm happy with a good burger but the food is similar to reheated food. I'm a smoker the only designated area was in the very back dirty no seating and no lighting. I know.. quit. We'll i pay the same as everyone else i should at least feel safe
Stayed 5 nights in Oct 2024

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This trip was supposed to be for my wife's birthday. When we arrived, check in was ok then the pushy salesperson world not take no for an answer. First he offered discounts to a bamboo shop to pick up free socks, coupon for $200 off ro diamond palace, $50 jeep rental for the day, $50 per person for massage to $100 to spend all day in Chiciniza. We asked if this was timeshare and he said better. These day they are calling it"loyalty" points. He was relentless. He called our room to make sure we were coming. He kept referring how we have expedia vip access and my prices does for all the amenities he originally quoted. He brought us into this room so the girl in the office can fill out your information. The"loyalty" staff came in and basically told us what are our plans bc he did not want to waste our time. I explained i was not interested. Everything changed when i said no. They brought out the girl in the office, salesperson and a manager asking why we are not interested. We continued to let them know we were not interested and we are here for a short getaway. The sales manager was absolutely rude, pushy, disrespectful and manipulated the conversation. The staff was very kind, sales people needs a lesson in common courtesy and kindness of guests. I do not consider this resort luxury as they advertised. The food is below mediocre, rooms needs upgrade. You pay for everything as far as other amenities. Nothing was offered as a vip besides a salesperson telling me.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andres Hernandez

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 9 nights in Oct 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management is an un caring group
Stayed 5 nights in Oct 2024

8/10 Good

Juana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 6 nights in Sep 2024

10/10 Excellent

Thomas Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing
Stayed 6 nights in Oct 2024

6/10 Okay

Andrea, PROPSECT

Liked: Cleanliness, staff & service
Last time we were here was in 2017. Many of the amenities are the same. Pools were so crowded that the water felt slimy and not clean. Much badly needed restoration going on as well as many locals from Mexican mainland. Food option in buffet have become limited. Not as varied as before. No information available for theme dinner nights in buffet. Italian and Mexican dining rooms were same as before. Seafood restaurant is only open for lunch. Week encompassing September 15 is very crowded because of Independence Day. In years past the mainland citizens did not come to the island. Many families with children. Still decent lodging for divers.
Stayed 7 nights in Sep 2024

10/10 Excellent

Thomas

Stayed 7 nights in Sep 2024

10/10 Excellent

Martin, Katy

Stayed 1 night in Sep 2024

10/10 Excellent

Jose Meza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble hotel, staff was very kindness. The private beach is amazing and the balcony to the sea with the cruises view is from other world. My twin girls love the food , the ammenities and every part of the hotel . We are going to come back .
Stayed 5 nights in Sep 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this resort second time staying here!
Stayed 7 nights in Sep 2024

2/10 Terrible

MARTINA, Elmwood Park

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 1 night in Sep 2024

10/10 Excellent

Bobbi-Jo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing 9 nights here. We are scub divers and everything was close for us.
Stayed 10 nights in Aug 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Martin, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We known this resort for years Every time we get awesome memories here. Thanks!
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly honest and always serving with a smile
Stayed 8 nights in Aug 2024

2/10 Terrible

Cordelia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in room and food was terrible
Stayed 7 nights in Jul 2024

4/10 Poor

Garrett

Disliked: Property conditions & facilities
Room wasn’t what was paid for. AC didn’t work very good. Shower had water all over bathroom floor when used. Areas closed off like the pool restaurant. Too many noisy kids and even a few fighting adults. Not the park royal from 10 years ago. Kind of sad to see it like this cause it was once a great place.
Stayed 3 nights in Aug 2024

10/10 Excellent

clarence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been here 7 times over the years. Still my favorite resort in Cozumel.
Stayed 1 night in Sep 2024