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Secrets Aura Cozumel - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Paradise Beach

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Photo gallery for Secrets Aura Cozumel - Adults Only - All Inclusive

On the beach, beach massages, scuba diving, snorkeling
Preferred Club Junior Suite Ocean Front Plunge Pool King
3 outdoor pools, sun loungers
Property amenity
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

Map
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600
  • Paradise Beach
    ‪5 min walk‬
  • Mr. Sancho's Beach Club
    ‪13 min walk‬
  • Playa Mia Grand Beach and Water Park
    ‪15 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪24 min drive‬

Room options

View all photos for Preferred Club Junior Suite Pool View King

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View King

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View Swim Out King

Junior Suite Pool View Swim Out King

Junior Suite Pool View Swim Out King

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite Ocean View King

Preferred Club Superior Junior Suite Ocean View King

Preferred Club Superior Junior Suite Ocean View King

  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Swim Out King

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View Swim Out King

  • 68 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Pool View Double

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View Double

  • 68 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Ocean View Swim Out King

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View Swim Out King

  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View King

  • 70 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Plunge Pool King

Preferred Club Junior Suite Ocean Front Plunge Pool King

Preferred Club Junior Suite Ocean Front Plunge Pool King

  • 73 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King

  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace, Ocean View

In-room dining

Junior Suite, 1 King Bed, Terrace, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View King Bed

Free minibar, in-room safe, individually decorated

Junior Suite Pool View King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

  • 68 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double

Junior Suite Ocean View Double

  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

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About the area

Cozumel

Beachside getaway.Within a 15-minute walk of the property, you'll find Paradise Beach and Mr. Sancho's Beach Club. Also, Arrecifes de Cozumel National Park is within half a mile (1 km) and Playa Mia Grand Beach and Water Park is within 2 miles (3 km).

What's nearby

  • Paradise Beach - 5 min walk - 0.4 km
  • Mr. Sancho's Beach Club - 13 min walk - 1.2 km
  • Playa Mia Grand Beach and Water Park - 15 min walk - 1.3 km
  • Nachi Cocom Beach Club & Water Sport Center - 3 min drive - 2.8 km
  • San Francisco Beach - 5 min drive - 4.3 km

Getting around

  • Cozumel Intl. Airport (CZM) - 24 min drive

Restaurants

  • ‪Mr. Sanchos - ‬3 min drive
  • ‪Playa Uvas - ‬11 min drive
  • ‪Topaz Restaurant - ‬3 min drive
  • ‪Occidental Grand Beach - ‬5 min drive
  • ‪Manatees Swim Up Bar - ‬1 min walk

About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

4.5-star beachfront property near Paradise Beach
Secrets Aura Cozumel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Secrets Aura Cozumel - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a health club. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar. Public spaces have free WiFi.

A business center and meeting rooms are available. Spa services, barbecue grills, and an arcade/game room are also featured at the luxury Secrets Aura Cozumel - Adults Only - All Inclusive. Self parking and valet parking are free.

This 4.5-star Cozumel property is smoke free.

  • 266 guestrooms or units
  • 4 levels
  • 5 dining venues
  • Meeting rooms
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Secrets Aura Cozumel - Adults Only - All Inclusive offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Boat tours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Secrets Aura Cozumel - Adults Only - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 310 out of 1175 reviews
Rating 8 - Good. 254 out of 1175 reviews
Rating 6 - Okay. 281 out of 1175 reviews
Rating 4 - Poor. 177 out of 1175 reviews
Rating 2 - Terrible. 153 out of 1175 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

scott

Stayed 7 nights in Jan 2025

2/10 Terrible

liliana

The worsts
Stayed 3 nights in Jan 2025

6/10 Okay

Tyler, St Paul

Liked: Cleanliness
Stayed 4 nights in Dec 2024

2/10 Terrible

Tracy

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff didn’t greet or pass with greetings/smiles. The swim out was deceiving- 1’ of water, pool is not heated, slide to actual pool did not work. Food was awful. Nothing was fresh. Everything closed at 10pm and room service food was worse than ordering DoorDash from a restaurant 50 miles away. Sour cream and other items were not in a chilled area, but just setting on a counter and was literally foaming. Presentation was awful. Poinsettias throughout were dropping from lack of water. The alcohol was watered down. I prepaid for a bottle of tequila $90.00. It was supposed to be on ice in my room upon arrival with a note. It was not and it took 3 days to find the person/shop I bought it from. It was delivered with no seal on the bottle and it was NOT Don Julio Blanco. Someone refilled the bottle with ? When I questioned they said there was nothing they could do because it was in my room overnight. They delivered the bottle at 7pm as I was leaving for dinner and when we got back to our room we went to bed- didn’t inspect the bottle until the next day. I will never go back and I will advise everyone to avoid this property.
Stayed 6 nights in Nov 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older property but updated for the most part. Staff is wonderful, beach is amazing, food was good. Buffet for breakfast had a lot of choices. Plenty of beach chairs. The restaurants for evening dining were good too. Very relaxing spot.
Stayed 6 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always enjoyed visiting Secrets Aura on Cozumel. This time things looked the best ever. Staff was wonderful as always and food was good.
Stayed 10 nights in Dec 2024

2/10 Terrible

Jerry, Lebanon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stay away from this property! They do not give you the VIP access. The rooms are poor quality and leak water everywhere. The air conditioning did not work even complained multiple times. Restrooms around the resort were clogged up with fecal and water was turned off so you could not flush them or use that restroom. Quality of the details in the rooms was paint splattered everywhere even on the glass in the restrooms and out on the balcony. The preferred bar used to have Don Julio and does not anymore. One day they had patron and was out for the rest. Upon check-in, they nickel and dime you because you used to get the preferred as a VIP member so they charge you an extra 300 for that and another 300 if you want a preferred room. Without the preferred room, they put you at the very back of the property, the farthest away from the beach and all the restaurants. This will be the last time we ever stay at Secrets Aura. We came two years ago and they gave us the red carpet treatment.
Stayed 4 nights in Dec 2024

4/10 Poor

GRANT Jay

Disliked: Property conditions & facilities

2/10 Terrible

Ayantunde

Disliked: Cleanliness, property conditions & facilities
Didn't get what i pay for
Stayed 4 nights in Dec 2024

8/10 Good

Brittani

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We had to stay in a room that was completely flooded for 2 days before attempting to move us. Finally moved us then that rooms air conditioning didn’t work. We stayed in the flooded room for another night. Moved to a different room and it stunk so bad. Beaches were full of rocks. 2 of the decent restaurants, we had to leave because of lack of service. 1 breakfast buffet was the best and it was in the other resort we had to walk a mile to every morning. Would not go back.
Stayed 6 nights in Dec 2024

6/10 Okay

Leah

Travelled with partner
Disliked: Cleanliness
This resort has seen better days. It was fine for 3 nights and some sun, but we won't be going back. All of the hard-working young ladies were very pleasant with great attitudes. The food was kinda bland and sad. The resort was tidy but when you look closer, kinda grungy. Aside from clean sheets and towels, our room was not clean. Even my husband noticed. The shower and AC were not in good working order.
Stayed 4 nights in Nov 2024

6/10 Okay

Jayleen

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was ocean front and great for snorkeling The food was not to par with the Secret brand. Very limited food and drinks. Old property and not well kept surroundings. Staff not caring.
Stayed 8 nights in Dec 2024

2/10 Terrible

Dustin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, our room was not clean when we arrived well after check in time. When we got to our room, the mini bar fridge was not working. We called to let them know. Also the door on the cabinet of the mini bar fell off when we opened it. Called front desk, took 3 days to be fixed. There were days we had no towels and no one picked up our room. Would call the concierge up to 4 times a day just to get some waters to our room. They always said, "someone will be right there." No one ever showed. The food in the restaurants were inedible. Worst dining I've ever had at an all inclusive. Food came out cold, with no flavor, all of it tasted like it had been microwaved. We will never try a Secrets property again. I was embarrased that our couple friends that came with us got the same experience we did.
Stayed 6 nights in Dec 2024

4/10 Poor

Kem

Travelled with family
Disliked: Property conditions & facilities
We had to switch rooms after day 2. There was water leaking through the ceiling. No hot water & no one cleaned our roomroomroomthrth3
Stayed 5 nights in Dec 2024

4/10 Poor

Tanya

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Water was cold in our shower for 3 days. Broken cabinets, dirty floors in the room. Staff was always friendly. Meals were hit and miss. Really enjoyed the sushi. The room service breakfast was better than any of the restaurants. But the room service meals in the evening were again hit and miss depending on the days. Bali bed was a hit. It was missing the cooler but the wait staff did come around and were more than attentive. Overall we had a nice relaxing time. But they do need to do some updates and repairs.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charlotte Kay, Checotah

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Great view. Staff was super friendly and attentive.
Stayed 4 nights in Dec 2024

4/10 Poor

Kelli N

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old and needs more staff. The rooms for my group of 10 had something wrong with the water system, the shower didn’t work. The room was damp and musty or my shower wouldn’t drain, the toilets barely flushed. It needs significant maintenance and way more staff the staff does not care about your problems. They do not care what you need. They want you to go away and spend more money. The air-conditioning unit drifted water on the bed all night, long of one of my friends, the front desk said just fill out the review they did didn’t comp them for anything asked to move him or nothing. They didn’t even fix the air conditioner.
Stayed 6 nights in Nov 2024

10/10 Excellent

Brigette D

Stayed 7 nights in Nov 2024

6/10 Okay

Lori Leigh, Wylie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Justin

Stayed 7 nights in Nov 2024

10/10 Excellent

Toni

Stayed 3 nights in Nov 2024

6/10 Okay

JASON

Travelled with group
Liked: Staff & service
I liked the all inclusive experience. My room did not have hot water in the shower and the air conditioner above my bed leaked.
Stayed 4 nights in Dec 2024

4/10 Poor

Heather

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not get them to orovide ice and water. Asked multiple times and finally did it on the last day
Stayed 5 nights in Dec 2024

6/10 Okay

Denise D, Stockton

Travelled with partner
Disliked: Amenities
Unless you're "preferred" you can't enter half the facilities
Stayed 8 nights in Nov 2024

6/10 Okay

Rachel

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Staff didn’t want to help or really serve you. Always felt like we were inconveniencing them. Things in room were very old and broken. Never had a hand towel in room. Bed was comfortable and had a beautiful view.
Stayed 5 nights in Nov 2024