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Secrets Aura Cozumel - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Paradise Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secrets Aura Cozumel - Adults Only - All Inclusive

On the beach, beach massages, scuba diving, snorkeling
3 outdoor pools, sun loungers
5 restaurants, breakfast, lunch, dinner served; international cuisine
Preferred Club Rooftop Ocean Front Suite With Plunge Pool
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600
  • Paradise Beach
    5 min walk
  • Restaurant Bordeaux
    1 min walk
  • ADO Tourist Terminal Playa del Carmen
    224 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    24 min drive

Room options

View all photos for Preferred Club Junior Suite Pool View King

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View King

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Up Pool View

Free minibar, in-room safe, individually decorated

Junior Suite Swim Up Pool View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite

Free minibar, in-room safe, individually decorated

Preferred Club Superior Junior Suite

  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim up Ocean View

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Swim up Ocean View

  • 68 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Pool View Double

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View Double

  • 68 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Swim Up Ocean View

Junior Suite Swim Up Ocean View

Junior Suite Swim Up Ocean View

  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View King

  • 70 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Ocean Front Suite With Plunge Pool

Preferred Club Rooftop Ocean Front Suite With Plunge Pool

Preferred Club Rooftop Ocean Front Suite With Plunge Pool

  • 73 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front

Preferred Club Junior Suite Ocean Front

Preferred Club Junior Suite Ocean Front

  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View King Bed

Free minibar, in-room safe, individually decorated

Junior Suite Pool View King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

  • 68 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View Double

  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deal of Day

Free minibar, in-room safe, individually decorated

Deal of Day

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Dreams Cozumel Cape Resort & Spa - All Inclusive

On private beach
Pool
All-inclusive
Spa
3.9 out of 5, Good, (262)
The price is CA $555
per night
CA $555 total
includes taxes & fees
6 Jan - 7 Jan
Dreams Cozumel Cape Resort & Spa - All Inclusive

About the area

Cozumel

Beachside getaway.Within a 15-minute walk of the property, you'll find Paradise Beach and Mr. Sancho's Beach Club. Also, Arrecifes de Cozumel National Park is within half a mile (1 km) and Playa Mia Grand Beach and Water Park is within 2 miles (3 km).

What's nearby

  • Paradise Beach - 5 min walk
  • Mr. Sancho's Beach Club - 13 min walk
  • Playa Mia Grand Beach and Water Park - 15 min walk
  • Nachi Cocom Beach Club & Water Sport Center - 3 min drive
  • Chankanaab National Park - 5 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 24 min drive

Restaurants

  • ‪Mr. Sanchos - ‬3 min drive
  • ‪Playa Uvas - ‬11 min drive
  • ‪Topaz Restaurant - ‬3 min drive
  • ‪Occidental Grand Beach - ‬5 min drive
  • ‪Manatees Swim Up Bar - ‬1 min walk

About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

4.5-star beachfront property near Paradise Beach
Secrets Aura Cozumel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Secrets Aura Cozumel - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a health club. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar. Public spaces have free WiFi.

A business center and meeting rooms are available. Spa services, barbecue grills, and an arcade/game room are also featured at the luxury Secrets Aura Cozumel - Adults Only - All Inclusive. Self parking and valet parking are free.

This 4.5-star Cozumel property is smoke free.

  • 266 guestrooms or units
  • 4 levels
  • 5 dining venues
  • Meeting rooms
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Secrets Aura Cozumel - Adults Only - All Inclusive offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Boat tours
  • Fishing
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Private picnics
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free minibar

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aura Cozumel Secrets
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Secrets Aura Cozumel - Adults Only - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 318 out of 1145 reviews" "
Rating 8 - Good. 245 out of 1145 reviews" "
Rating 6 - Okay. 270 out of 1145 reviews" "
Rating 4 - Poor. 169 out of 1145 reviews" "
Rating 2 - Terrible. 143 out of 1145 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

christopher

Travelled with partner
Liked: Cleanliness, staff & service
No hot water in our room, but everything else was great
Stayed 7 nights in Nov 2024

8/10 Good

Christopher

Stayed 5 nights in Oct 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful property with friendly staff. Food is average and rooms could use a little updating. But we will for sure be going back

6/10 Okay

Bonnie, Conroe

Stayed 4 nights in Aug 2024

6/10 Okay

Melissa

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
The room we stayed in was clean but needs updating and it smelled bad. Some staff seemed to be very nice and on top of things while others were not and were very rude and not attentive to the customers even after tipping them very well. The activites and intertainment staff were so very nice but there just wasn't any fun and enteraining activites to do for younger crowds. It would also be nice to have some eating places with AC as it was so very hot during our stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Tamara

Stayed 7 nights in Sep 2024

2/10 Terrible

Mitchel Joe

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Worst vacation experience i have ever had. Staff needs to remember who is footing the bill. Adults only resort where pools close at 7pm and restaurants dont allow you to enter in swimwear of any kind. Toilets didnt flush properly. Food servings were way too small. Etc etc etc
Stayed 6 nights in Sep 2024

6/10 Okay

Robert D

Travelled with group
Disliked: Staff & service
The pool needs repair on it, pool lights were hanging in the pool and top edge of the pool needs repairing too. No music at the pools. There was No Service around the pool. They ran out of some of the liquor and didn’t get any in for a couple of days. This resort is very short staffed and some of the workers was tried and aggravated When you asked for something. The Hyatt needs to better!!!
Stayed 6 nights in Sep 2024

6/10 Okay

Kelly

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Staff & service
We stayed at this property in 2016 Since that time it appears the property has undergone some negative changes This trip16 people, 8 rooms Good: Remodeled room (1 of the 8) new room layout No dinner reservations Drinks in lobby bar Canned Beer Bottled water in lobby always Desk manned 24/7 Dock Beach Coffee shop Bad: Inconsistencies in each room In room some got candy chips liquor apples none of the above Steamer only 1 room Robes only 1 room & got removed, not replaced Hairdryer only 2 rooms Wash rags taken & not replaced Hand towels MAYBE I called desk to ask for missing items hairdryer & iron at 6:55 was told to call back because his shift was over I did & NEVER recd Need drawers in rooms One bartender at swim up bar - find another job No shots? Why not? Time restrictions for PC only need to be listed on signs ex:Oceanic Entertainment needs tons of help Its sad Brandon is gone he was the best The kid running volleyball was trying Last time activities were well organized & energy of team made you want to participate They would engage multiple times a day and remind what was going on where & evening events Lack of maintenance COVID or Hyatt? Lots of things need to be addressed! Leaks in 2 different bathrooms in building 14 YUCK CLEAN YOUR POOLS! All the pools needed scrubbed & water added There is more to pools than just adding chemicals Not enough staff (or supplies) for the size of the resort We (might) be back but it's NOT what it used to be and that's just sad.
Stayed 7 nights in Sep 2024

6/10 Okay

Whitney

Travelled with partner, Travelled with group
Liked: Cleanliness
Clean, but definitely older areas of the property in need of renovation. The food was ok. Japanese/sushi was excellent. We did not try the French restaurant, and the Market Cafe was not good. Bar service was slow.
Stayed 4 nights in Sep 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Stephanie

Disliked: Staff & service, amenities, property conditions & facilities
Anteriormente me hospedé en secrets Huatulco y por eso decidí hospedarme de nuevo en su cadena, pero nada que ver. La comida pésima en especial el desayuno, la comida de mala calidad, áreas sucias, poca variedad, el servicio lento y poco amable, con sus excepciones. En ningún momento me ofrecieron “habitación preferencial” y fue incomodo el ser excluido de zonas preferenciales dentro del hotel, como restaurantes. Dos días seguidos dure esperando 3 horas una toalla para la alberca, porque no había, 1 hora esperando un servicio al cuarto, la habitación es vieja.
Stayed 4 nights in Sep 2024

6/10 Okay

Jack Phillip

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Severely Understaffed / Being a preferred guest gets no perks except access to one restaurant / Rooms are hit or miss, we came with 4 couples so we had 4 preferred suites. 2 rooms the A/C barely worked, and 1 room flooded. / They charged excursions and wine package to one of our rooms that we didnt do and continued to argue that we did but never could show the paper we "apparently" signed. We had a great time "In Downtown Cozumel" but the hotel was a dissapointment.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeannette

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The staff there is amazing, hotel is a little dated but they will make accommodations to make your stay as comfortable as possible.
Stayed 4 nights in Sep 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. Unfortunately, unless you pay the extra for Preferred booking, there aren’t many indoor/air conditioned options to utilize aside from your room.
Stayed 6 nights in Sep 2024

10/10 Excellent

Ronald D., Springdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Secrets. We stayed in a Preferred room and loved it. Quality service from the moment you get there till the time you leave. The pools are great. I can’t wait to return.
Stayed 7 nights in Sep 2024

8/10 Good

Christian, Broken Arrow

Liked: Staff & service
Stayed 6 nights in Sep 2024

6/10 Okay

Chasity

Liked: Cleanliness, staff & service
I felt like the property was lacking. No coffee in the coffee shop, the preferred lounge never had cups, creamer and also ran out of coffee. You weren’t allowed to carry food to the beach. Our friends room AC didn’t work, rooms didn’t have irons or steamers.
Stayed 4 nights in Sep 2024

10/10 Excellent

Danielle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic! The food was very good and the staff was wonderful! The entertainment team especially was spectacular. Arbey, Diego and Irving made our stay so much fun and very memorable.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeffrey, Thornton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the money. Sergio at the preferred swim up bar makes the best spicy Bloody Mary
Stayed 9 nights in Aug 2024

2/10 Terrible

Deborah, Spring

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I did not like this property at all. Just wanted to have a fun time, and that is not possible there, at all.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kimberly

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was rude, resort, for the most part, closed at 10:30 pm, unless you wanted to go to their tiny little night club.Pablo, the front desk manager, was the rudest person I have ever dealt with in 9 trips to Mexico! I do not recommend staying at this resort! Enrique, at the Manatee Pool Bar, was awesome!
Stayed 4 nights in Aug 2024

4/10 Poor

Lynnette

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had no hot water. Never knew which bar was going to be open & for how long. The staff was not overly helpful or friendly EXCEPT for Enrique at the Manatee bar by the pool. Will never go back there
Stayed 4 nights in Aug 2024

4/10 Poor

Carlos Patricio

Liked: Room comfort
Disliked: Property conditions & facilities
Bien, no espectacular
Me parece un tanto descuidado el hotel en varios aspectos, salvo el restaurant francés, los demás me parecieron poco sabrosos
Stayed 1 night in Aug 2024