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Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property
4-star beachfront property near Puerto Morelos Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
On the beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
View from property

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Gym
    Gym

Explore the area

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    9 min walk
  • San Jose Catholic Parish
    3 min drive
  • Puerto Morelos Artists’ Cooperative
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    29 min drive

Room options

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

  • 207 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room

Family Room | View from room

Family Room

  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Suite (One Bedroom Suite Platinum)

Premium bedding, minibar, in-room safe, desk

Suite (One Bedroom Suite Platinum)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite With Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite With Jacuzzi

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite (Junior Suite Platinum)

View from room

Junior Suite (Junior Suite Platinum)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Studio With Jacuzzi

Studio With Jacuzzi | View from room

Studio With Jacuzzi

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, desk

Standard Suite

  • 265 sq m
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for Luxury Room

View from room

Luxury Room

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

  • 53.4 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Similar properties

Pool
Ventus Ha at Marina El Cid Spa & Beach Resort
Pool
Hot tub
Breakfast included
All-inclusive
4.5 out of 5, Wonderful, (581)
The price is CA $585
per night
CA $729 total
includes taxes & fees
2 Dec - 3 Dec
Ventus Ha at Marina El Cid Spa & Beach Resort

About the area

Puerto Morelos

Beachside getaway.Stay at this Puerto Morelos property and you'll be within half a mile (1 km) of Arrecife de Puerto Morelos National Park and 2 miles (3 km) of Puerto Morelos Artists’ Cooperative. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 miles (3 km).

What's nearby

  • Puerto Morelos Artists’ Cooperative - 3 min drive
  • Puerto Morelos Town Square - 3 min drive
  • Ojo de Agua Beach - 7 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive
  • Puerto Morelos Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile de France - ‬3 min walk
  • ‪Arrecife Restaurant - ‬5 min walk
  • ‪La Alhambra - ‬2 min walk
  • ‪Trattoria D'Gulio - ‬2 min walk
  • ‪Zan-Za Bar - ‬3 min walk

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4-star beachfront property near Puerto Morelos Beach
Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily.

A business center and a meeting room are available. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive.

Smoking is allowed in designated areas at this Colonial Puerto Morelos property.

  • 500 guestrooms or units
  • 4 levels
  • 12 buildings
  • 5 dining venues
  • 2 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness center
  • Full-service spa
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/body boarding
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 59
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1057 out of 1865 reviews" "
Rating 8 - Good. 482 out of 1865 reviews" "
Rating 6 - Okay. 189 out of 1865 reviews" "
Rating 4 - Poor. 74 out of 1865 reviews" "
Rating 2 - Terrible. 63 out of 1865 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nikola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property friendly employees I can’t wait to go back there
Stayed 8 nights in Sep 2024

10/10 Excellent

Deanna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff always great! Make sure to visit Noe at the Marina bar- ask for his special margarita! Marisol at concierge went above and beyond for us too!
Stayed 8 nights in Aug 2024

10/10 Excellent

Sergio Zepeda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is very good
Stayed 7 nights in Aug 2024

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 7 nights in Aug 2024

2/10 Terrible

OEUT PEOU

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The service from the front desk to servers were poor, especially the front office. They acted like you were bothering them. They are too cheap to give you a Map of the resort. They don't have activities for kids or the pool area. If you have teens they just have a dj at night. The photos online are the new building, if you get el cid, there were hug roaches in room.
Stayed 6 nights in Aug 2024

8/10 Good

Ilona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and pools. Loved the variety of restaurants and atmosphere. Amazing service, friendly staff, golf carts to take you around the property, clean and beautiful grounds.., overall great experience. Not the most exciting entertainment. No outside music and shows that is interesting, bright colored and fun. Negative is the playing with heavy volleyballs in the pool where there are children and adults get pretty careless with throwing heavy balls around. I feel it’s unnecessary and unsafe. Pools are for swimming as people go there to relax.
Stayed 10 nights in Aug 2024

10/10 Excellent

Eva Hiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service of the staff were amazing and very friendly. Lots of different variety of dining options. Great ocean view of the pool. Great to try different restaurants from the three hotels.
Stayed 3 nights in Aug 2024

10/10 Excellent

Xiao dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the vacation time with family
Stayed 4 nights in Aug 2024

10/10 Excellent

Peter W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Cholavendan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently flew to Cancun and had a wonderful stay at the El CID resort. As the tag line goes, pay for 1 but enjoy the benefits of 3 resorts within EL CID. We stayed at the Marina at El CID which is older compared to the Ventus but I am really flattered with the customer service and have only good things to say. For those who travel with young kids or elderly, this is the best place. My mom was on a wheel chair but had no problem accessing around the resort. The staff at EL CID are great and very courteous. They are all super nice and provide the same care for those really tip or who doesn't. The swim up bar is a great plus. As we enjoy the time at the pool, it is so nice to grab a drink and soak in the hot sun at the pool. I am very satisfied and will definitely return.
Stayed 7 nights in Aug 2024

10/10 Excellent

paula Acaso

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Quiet. Relaxing. Good customer service. Yummy food French restaurant. Albahar restaurant. Italian. Aakat the best.... I will definitely come back. Freddie, carol, Raul is so helpful
Stayed 5 nights in Aug 2024

10/10 Excellent

Urszula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general great resort.stuff is amazing and pools and dining is really great. The beach is disappointing- nothing like it should be. AC base was in the room and we need to get to used to the sound. Go there! Really nice additional activities like trips and dolphins ate just next to it
Stayed 8 nights in Jul 2024

10/10 Excellent

bogumila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place . Venus and Ventus Ha much modern . Even if you are staying in Marina you can explore them . Staff and service amazing!!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Martha M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time coming to this resort. I was sick for the majority of my trip and was grateful that they have a kids club. Actually, their kids club is probably the best out of all of the resorts I’ve stayed at (including a diamond resort). 10/10 and will definitely be back!
Stayed 8 nights in Aug 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jul 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that for the stay you were able to enjoy all 3 properties. Each were unique. However the biggest issue I had was the lack of a beach that was presented in pictures. The beach was not serene at all and there was a smell from the marina that was overpowering. Tons of rocks in the water.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my fourth trip to Hotel Marina El Cid and it did not disappoint! The grounds are beautiful and the staff is friendly and hospitable. They really go above and beyond. We had a great time and are looking forward to returning!
Stayed 7 nights in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Parampreet

Liked: Cleanliness, staff & service, property conditions & facilities
It was situated to a lot of tourist attractions that I found quite rewarding. This is the second time I’ve been to this hotel and my experience was nothing short of commendable. I still believe this hotel needs to work on a bit of staff selection at the front desk.
Stayed 5 nights in Jul 2024

10/10 Excellent

JoAnn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and friendly environment. Staff were excellent and always attentive.
Stayed 4 nights in Aug 2024

10/10 Excellent

Willians Micheletti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort staff was amazing and options to eat was great. We enjoyed different pools and a beautiful beach close by the hotel (walking). I wish the hotel beach was better and I appreciate the workers cleaning it every single day. You can walk to Delphinus to swim with the Dolphins. Definitely was a great experience.
Stayed 4 nights in Jul 2024

8/10 Good

Gian, Round Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eli at registration made our checking in 3 reservations a breeze and was accommodating when we requested to change one of the room because of the smell coming from the swamp. They need to clean the pond because it gives a bad stench in the room and when we walk alongside it. The staff and the pool were great, but the food was okay. Room service food and buffet food was okay. Our biggest complaint is the inability to reserve our dinner. For dinner we are limited to the one buffet restaurant that they have and room service. It doesn't make any sense, having 7 restaurants and no availability. There were 17 of use with 6 room reservations and even though we split it up, we still weren't able to get a reservation. The only ones they have is either waaaaay too early or waaaaay too late. I highly suggest calling in three weeks in advance to make a reservation at Kobo. You are able to make one reservation before check in. For some reason, there were no reservations available the next two weeks for it.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the pool options.
Stayed 7 nights in Jul 2024

10/10 Excellent

Joy Evita, Edmonton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Liked that it has everything close by like the marina & the other sister resort is walkable. The entertainments every night was a bonus. Had a great time with my family at Marina El Cid.
Stayed 6 nights in Jul 2024

10/10 Excellent

Fernando E., missouri city

Travelled with partner
Liked: Amenities
Another excellent stay, nice resort and very helpful and polite staff.
Stayed 7 nights in Jul 2024