Mia Reef Isla Mujeres - All Inclusive

4.0 star property
4-star beachfront property near North Beach

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Photo gallery for Mia Reef Isla Mujeres - All Inclusive

Exterior
View from property
Outdoor pool, pool umbrellas, sun loungers
Deluxe Room, Ocean View | Terrace/patio
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • All-inclusive
  • Pool
  • Spa
  • Housekeeping

Explore the area

Map
Calle Zazil-Ha S/N, Zona 7, Islote El Yunque, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪9 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪122 min drive‬

Room options

Deluxe Room, Ocean View

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

Deluxe Villa Ocean Front Suite

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Basic Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Double Room, Ocean View

  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

About the area

Isla Mujeres

On the beach.Within a 10-minute walk of the property, you'll find North Beach and Isla Mujeres Cemetery. Also, Miguel Hidalgo is within half a mile (1 km) and Isla Mujeres Ferry Terminal is within 2 miles (3 km).

What's nearby

  • North Beach - 1 min walk - 0.2 km
  • Isla Mujeres Cemetery - 8 min walk - 0.7 km
  • Miguel Hidalgo - 9 min walk - 0.8 km
  • Isla Mujeres Ferry Terminal - 14 min walk - 1.2 km
  • Dolphin Discovery - 10 min drive - 8.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 122 min drive

Restaurants

  • ‪Lima y Coco - ‬4 min walk
  • ‪Stingray - ‬7 min walk
  • ‪Tarzan - ‬9 min walk
  • ‪Guru Beach Club & Restaurant - ‬1 min walk
  • ‪Lola Valentina - ‬8 min walk

About this property

Mia Reef Isla Mujeres - All Inclusive

4-star beachfront property near North Beach
Some rates at Mia Reef Isla Mujeres - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Mia Reef Isla Mujeres - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and kayaking.

A free manager's reception is offered daily. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, an outdoor pool, and a sauna. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Isla Mujeres property.

  • 164 guestrooms or units
  • 8 levels
  • 2 buildings
  • 3 dining venues
  • Meeting rooms
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Mia Reef Isla Mujeres - All Inclusive offers 164 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Sauna
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in each accommodation.

Property is also known as

Avalon Club Reef
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Mía Reef Isla Mujeres Resort
Mía Reef Resort
Mía Reef Isla Mujeres All Inclusive
Mía Reef All Inclusive
Mia Reef Isla Mujeres All Inclusive
Mia Reef All Inclusive
Mía Reef Isla Mujeres
Mia Reef Isla Mujeres
Mia Reef
Mia Reef Isla Mujeres All Inclusive All-inclusive property
Mia Reef All Inclusive All-inclusive property
Mia Reef Inclusive inclusive
Mia Reef Isla Mujeres - All Inclusive Isla Mujeres
Mia Reef Isla Mujeres - All Inclusive All-inclusive property

Mia Reef Isla Mujeres - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 481 out of 1064 reviews
Rating 8 - Good. 271 out of 1064 reviews
Rating 6 - Okay. 164 out of 1064 reviews
Rating 4 - Poor. 77 out of 1064 reviews
Rating 2 - Terrible. 71 out of 1064 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Hortencia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The beach access is the only good thing about this hotel. The rooms are very outdated and food is below average. I feel like we were almost obligated to go to a mis club meeting which would take 90 minutes. When we declined, they kept insisting and making us feel bad for not wanting to go. I would only return for the location of the hotel.
Stayed 3 nights in Dec 2024

4/10 Poor

Katherine

Travelled with group
Disliked: Staff & service, property conditions & facilities
First at check the staff tried to switch the type of room we purchased and gave us a lower grade room. When I showed them my confirmation on type of room they said it would not be available because someone else was in it. They said I could spend two night in a regular room and after two nights we could move to the room we requested and paid for. Only wanted to give us $30 (US dollars) credit for the two nights in regular room (yet on Expedia the difference was $100.00 a night. I feel they intentionally took our money for upgraded room then stuck us in lower grade room with only apologies to compensate. On top of that the property was under construction. There was barely a bar that the whole property was having to use. If you were at the beach they had to turn up the music so loud so you wouldn’t hear all the jackhammers all day and even into some of the evenings until 9 or 10pm. The TWO restaurants could not accommodate our party of 10 until 8:30 at night so by the time we were able to sit down and eat there we were informed of all the food that they were already out of. so we ate downtown a few times! The internet and phones in all villas did not work. Door locks/keys did not work. The dock looks like it’s been destroyed for a long time. This property really needs major updates and the staff needs to not try to screw over their customers. A little communication from the property could have prevented a lot of headache. Red and yellow caution tape everywhere!
Stayed 7 nights in Dec 2024

4/10 Poor

Heike

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service
The staff was excellent! Kevin, Israel, Elsie and Roberto provided impeccable service throughout our stay. The lower rating on the condition of the property was due to still needing to clean up from recent hurricanes but it really did not impact our stay.
Stayed 7 nights in Nov 2024

6/10 Okay

Clare

Travelled with family
Disliked: Staff & service
Arrived and the room was not ready. We arrived hours after our check in time after a long day of travel so this was disappointing. The manager was very rude about the situation. The hotel had a lot of construction going on and the pool bar is closed. The rooms were clean but old. There is a constant sewage smell from the washrooms so we left the fans on and doors closed. The service at the hotel was okay. Very slow. Many people would just attend the bar themselves for a drink. The beach at the property is amazing.
Stayed 5 nights in Nov 2024

8/10 Good

Morgan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The staff was very nice and helpful. The location is why we chose Mia and it did not disappoint! The beach is amazing! The pool is small and cold, plus the swim up bar and main bar for the entire resort was closed for renovations which was a little disappointing but they had a temporary bar set up. The room was clean and as expected, simple and a bit small but the oceanfront view was incredible. The food was similar to the last 2 all inclusive resorts we’ve been to… it’s just ok. Buffet is small and gets a little repetitive. They do have some good seafood options, the taco shack on the beach and the grilled to order shrimp on the buffet were all very good. Being so close to town it was an easy walk to go out to eat elsewhere when we wanted. We stayed here for the setting and it was worth it.
Stayed 7 nights in Nov 2024

6/10 Okay

Lance

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We love the beach and water at Mia. The food was 7out of 10 but the property has really run down over the years.
Stayed 4 nights in Dec 2024

2/10 Terrible

Hailey, Moorhead

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty moldy smelling room. Room was not king suite like stated on Expedia.
Stayed 6 nights in Nov 2024

10/10 Excellent

Monica

Travelled with family
Liked: Staff & service, amenities
The staff service is perfect. Everyone tries their best to make your stay a pleasant. The hotel has the best location in the island, the only complaint is the rooms, they need a complete renovation for the price.
Stayed 4 nights in Nov 2024

6/10 Okay

Dawn M

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Property as advertised was misleading. The pool is terrible. The two restaurants were booked. Very limited activities during the day and evenings. The bar closed at 10pm. Would not recommend this hotel.
Stayed 5 nights in Nov 2024

4/10 Poor

Gladys

Travelled with family
Disliked: Property conditions & facilities
The property needs a lot of tlc in the rooms and outside the walking areas.
Stayed 2 nights in Nov 2024

6/10 Okay

Rosa

Liked: Cleanliness, staff & service
Staff very friendly. The property was under repair. WiFi did not reach my room, so I would have to go to the lobby to get WiFi. Food was ok. 3.5/5
Stayed 5 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach area, perfect for snorkeling to see sting rays and numerous fish, kayaking, swimming, and just wading in the calm waters. Great room views and clean. Food was good, enough options. Drinks were great, served on the beach.
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Room comfort
This was our second time at Mia Reef. Overall, our stay was good but the resort does need some major maintenance - wear and tear are very noticeable throughout. For example - shakey faucet, low water pressure, scratches on some furniture. The beaches are unbeatable on the island however! They never disappoint.
Stayed 4 nights in Nov 2024

8/10 Good

Rosa Maria, Carrollton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was amazing & so were the staff! I hated that I didn’t receive the villa we booked & paid extra for. No one told me I wasn’t receiving my room until the second they gave me my room key (I was there 5hrs before waiting my room) & wasn’t told a thing! Then they gave me credit but wasn’t even close to the extra that I paid for the villa! Resort told me that it was Expedia's fault for not telling me. I hate that nothing was said until the last moment & I had to take the room they gave us which was a downgrade instead of the honeymoon suite which is what I asked for because it was close in cost to what I paid for the villa.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Goranka

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 9 nights in Nov 2024

10/10 Excellent

Miguel de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

2/10 Terrible

ada margarita

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old
Stayed 3 nights in Sep 2024

4/10 Poor

John

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The first room they showed me didn’t have the view that I requested. And it smelt like cleaning fluid. The other room they gave me I had to pay extra for. The music at the restaurant was horrible. Disco rap music. And they serve hamburgers instead of any Mexican food.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sherry Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The beach was beautiful and the favourite part of our trip! Even though the sandy area was small there was always enough loungers and the staff were willing to grab more if needed and would put up an umbrella if you wanted one. Many areas to snorkel and see fish. Staff would bring food and drinks to you while on the beach. The food was good and if you didn’t like any of the options you could get something made on the grill. Breakfast was the best. We loved the staff, most were super friendly and went above and beyond! We especially loved Kimberly, Eduardo, and Nicholas! My biggest complaint would be that they had a lot of bikes but only a few of them worked and that there were a few areas of the resort under construction while we were there ie. one restaurant and a bridge recently destroyed by a hurricane. Secondly I’m happy to say they weren’t overly pushy but still pushy enough to to try to get you into their VIP rewards program right after checking in. We just wanted to go to our room and not listen to someone convince us of their VIP membership (for almost an hour.) We ended up being super firm and they didn’t bother us for the rest of our time there.
Stayed 10 nights in Oct 2024

8/10 Good

Iryna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is brilliant, but you can tell that the hotel has seen better days. On top of it I think the activities and tours you can purchase from the hotel are overpriced. To give you an example a snorkeling kit costs over 200 dollars in the store on the premise. I felt a bit scammed.
Stayed 7 nights in Nov 2024

8/10 Good

William

Stayed 5 nights in Oct 2024

4/10 Poor

Kimberly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the size of my closet. The staff was not helpful unless we were willing to sit through their VIP Membership sales pitch.
Stayed 6 nights in Sep 2024

6/10 Okay

lisa, HURRICANE

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Limited dining and entertainment
Stayed 7 nights in Oct 2024