Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property
4.5-star beachfront property near Moon Palace Golf Club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Outdoor wedding area
On the beach, free beach cabanas, sun loungers, beach umbrellas
Free minibar, in-room safe, desk, blackout drapes
Free minibar, in-room safe, desk, blackout drapes
8 outdoor pools, free cabanas, pool umbrellas

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive
  • Breakfast included

Explore the area

Map
Carr Federal 307 Tulum-Cancun Km 332.15, SM31 MZ03, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    1 min walk
  • Xoximilco
    12 min drive
  • Moon Palace Golf Club
    14 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    19 min drive

Room options

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Family Suite Ocean View

  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

  • 172 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Two Bedroom Suite Swim Out

  • 172 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Family Suite Ocean View Diamond Club

  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential One Bedroom Suite Diamond Club

  • 117 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

  • 117 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite Ocean View with Terrace Jacuzzi

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential One Bedroom Suite Ocean View

  • 117 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Presidential One Bedroom Suite Swim Out Diamond Club

  • 117 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

  • 353 sq m
  • Ocean view
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Two Bedroom Suite Ocean View

  • 172 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

  • 117 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Swim Out Diamond Club

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Bed

Luxury Presidential One Bedroom Suite Swim Out

  • 117 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Presidential Two Bedroom Suite Swim Out DC

  • 172 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Swim Out

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Suite with Terrace Jacuzzi

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

  • 298 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Puerto Morelos

On the beach.At this Puerto Morelos property, you'll be within 9 miles (15 km) of El Tinto Golf Course and 12 miles (20 km) of Ventura Park Cancun. Puerto Morelos Town Square is 12.6 mi (20.4 km) away.

What's nearby

  • Moon Palace Golf Club - 14 min drive
  • Ventura Park Cancun - 19 min drive
  • Puerto Morelos Beach - 21 min drive
  • Petempich Bay - 21 min drive
  • Puerto Morelos Town Square - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬15 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬16 min walk
  • ‪The Grill - ‬17 min drive
  • ‪Cusco - ‬18 min drive

About this property

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

4.5-star beachfront property near Moon Palace Golf Club
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 3 swim-up bars, and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Beaux Arts property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 840 guestrooms or units
  • 4 levels
  • 9 dining venues
  • 4 bars on the beach
  • 2 bars by the pool
  • 3 swim-up bars
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2014
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino offers 840 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. 49-inch plasma televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 4 beach bars, 2 poolside bars and 3 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 8 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Water skiing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch plasma TV
  • Cable channels
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Cancun
Royalton Riviera
Royalton Riviera Cancun All Inclusive Puerto Morelos
Royalton Riviera Hotel
Royalton Riviera Hotel Cancun
Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
Royalton Riviera Cancun Puerto Morelos
Royalton Riviera Cancun Inclu
Royalton Riviera Cancun Resort Spa All Inclusive

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 472 out of 1376 reviews" "
Rating 8 - Good. 297 out of 1376 reviews" "
Rating 6 - Okay. 234 out of 1376 reviews" "
Rating 4 - Poor. 166 out of 1376 reviews" "
Rating 2 - Terrible. 207 out of 1376 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lindsy, Aledo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Sept 16-20 for our family vacation & to celebrate our daughter’s 5th birthday. We were nervous due to recent negative reviews, but so glad we did not listen to them. We had the 1 bedroom presidential suite, Diamond Club. Is there wear & tear, sure.. but, you’re at the beach! Our butlers Eduardo & Fernando, all of the wait staff at the kids pool, Manuel from Hunter’s steak house, Ivan from Zen hibachi, and everyone in between made us feel like family and created the most wonderful experience for us. Our daughter had every employee telling her happy birthday (thanks to Eduardo for spreading the word) and made us feel so special! I highly recommend upgrading to Diamond Club. I’m not sure if that is what enhanced our experience, but the extra perks (separate lounge, top shelf liquors, availability for reservations, etc..) were nice. It was also SO NICE that almost all employees speak close to perfect English.. I know, I know.. we’re in Mexico but it makes the trip more enjoyable not having a huge language barrier like other resorts we have been to in Mexico. Cons: beach is eh.. lots of seaweed and, water was not very clear but there’s enough pools to make up for it. Mosquitoes are BAD.. we thought we were prepared with bracelets & off! But they barely helped. We had photos taken several times & did not get the opportunity to purchase any from the shop before we had to leave & are unable to purchase online. Overall, an amazing vacation & we will be back next year!
Stayed 4 nights in Sep 2024

8/10 Good

Lavern

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, upon entering the staff welcome you warmly and checking process easily done. I didn’t enjoy the food nor the juice that much. The juice such as pineapple & cranberry which I tried was tasteless. The staff were very friendly and offered to help always. The room was spacious, beautiful with awesome view of the sky, pools & beach. Room was kept nice and clean and the resort was very clean. I enjoyed the Friday night all white party. The entertainment was good.
Stayed 6 nights in Sep 2024

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

2/10 Terrible

Joseph

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

Adilene

Stayed 5 nights in Aug 2024

8/10 Good

Agnieszka

Stayed 5 nights in Sep 2024

6/10 Okay

Marilyn

Travelled with family
Service is very slow and food was alright.Some ares of the resort had a sewer/musky smell.I don't think I would be coming back.
Stayed 6 nights in Sep 2024

4/10 Poor

Frank

Stayed 5 nights in Aug 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great..
Stayed 7 nights in Aug 2024

6/10 Okay

Osman D

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Donny O

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This resort was always my favorite but when we recently visited it wasn’t like always. The rooms haven’t been updated it’s all Work out there’s broken furniture in the room , the bathroom showers were weird they kept making sounds there’s plumbing and a weird smelling issue coming out of the tub
Stayed 7 nights in Aug 2024

10/10 Excellent

Jaffreisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Manche Buffet was my favorite 😊🙌🤗
Stayed 3 nights in Aug 2024

10/10 Excellent

CHRISTOPHER, Rowlett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was an amazing and check in / check out was easy.
Stayed 1 night in Aug 2024

10/10 Excellent

Theratha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice
Stayed 2 nights in Aug 2024

8/10 Good

Moataz

Liked: Cleanliness, staff & service, property conditions & facilities
Been there for 3 times I really like it. But be away from the sales people they will waste your time there keep asking you to apply for becoming a member and asking to pay thousands of dollars on spot
Stayed 7 nights in Aug 2024

10/10 Excellent

Kaitlan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Robert

Stayed 4 nights in Jun 2024

10/10 Excellent

Brady

Stayed 5 nights in Aug 2024

10/10 Excellent

Jamielah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time! The staff went above and beyond. Ana concierge, Orlando, and Raul our Butlers were exceptional! Yusef from Prime Club was kind and very informative!! He had outstanding customer service as well and the reason I signed up for Prime. Wonderful time and will definitely be back!!
Stayed 4 nights in Aug 2024

4/10 Poor

Devon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was undergoing a lot of construction. Their keys to the doors wasn’t working ran out of towels gave us the wrong room, etc. etc.
Stayed 4 nights in Aug 2024

6/10 Okay

Oscar

Disliked: Cleanliness
Didn’t like the reservation for restaurants was very limited , most of the restaurantes were booked for the whole week already
Stayed 6 nights in Aug 2024

6/10 Okay

Tina

Liked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Sokon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a swim up, the room was spacious and the swim up was great. The water was always cool so it was great to take a dip after a hot day in the sun. There were plenty of food options and, to my pleasant surprise, the food quality was great compared a lot of other resorts we have visited. I would definitely recommend Royalton Riviera to those that want a great time and great food.
Stayed 6 nights in Aug 2024

8/10 Good

Steve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the room service. Food facilities events and workers amazing. Room was only cleaned twice during our vacation and one of those times we had to request it.
Stayed 5 nights in Aug 2024

8/10 Good

Saiganesh, Highlands Ranch

Liked: Staff & service
Stayed 4 nights in Aug 2024