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Beach Palace - All Inclusive

4.0 star property
4-star beachfront property near Forum Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Beach Palace - All Inclusive

Waterslide
View from room
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Superior Deluxe Lagoon View - Kids & Teens Free

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym

Explore the area

Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500
  • La Isla Shopping Mall
    7 min walk
  • Cancun Interactive Aquarium
    10 min walk
  • Kukulcan Plaza Shopping Mall
    17 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Premium bedding, down comforters, free minibar, in-room safe

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

Superior Deluxe Lagoon View - Kids & Teens Free

Superior Deluxe Lagoon View - Kids & Teens Free

  • 39.7 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free

  • 82 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Premium bedding, down comforters, free minibar, in-room safe

Superior Governor Suite Ocean View - King Size Bed

  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. El Sol de Cancun and Cinemex La Isla Cancun are also within half a mile (1 km).

What's nearby

  • La Isla Shopping Mall - 7 min walk
  • Cancun Interactive Aquarium - 10 min walk
  • Cancun Convention Center - 3 min drive
  • Chac Mool Beach - 5 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Duna Pool Bar - ‬11 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Azulinda Cafe & Bar - ‬5 min walk

About this property

Beach Palace - All Inclusive

4-star beachfront property near Forum Beach
Beach Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Beach Palace - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a steam room. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4-star Cancun property is smoke free.

  • 1 building
  • 287 guestrooms or units
  • 15 levels
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Beach Palace - All Inclusive offers 287 accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Smart televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free rollaway/extra beds
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7 AM–11:30 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 4 bars/lounges
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • 3 spa tubs
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable/satellite channels
  • Premium channels
  • Smart TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beach Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Laundry fee: USD 315 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

This property requires a passport at check-in for travelers who are not citizens of Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Beach Palace - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 627 out of 1130 reviews" "
Rating 8 - Good. 278 out of 1130 reviews" "
Rating 6 - Okay. 120 out of 1130 reviews" "
Rating 4 - Poor. 62 out of 1130 reviews" "
Rating 2 - Terrible. 43 out of 1130 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Osahon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and overall great resort. Great pool area and beach area. I wish there was at least one more restaurant option.
Stayed 7 nights in Aug 2024

10/10 Excellent

Sadasivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and caring! Location is awesome, just off the beach.
Stayed 3 nights in Aug 2024

2/10 Terrible

Mary

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel facilities were outdated and dirty. The rooms were also dirty, the bedding was dirty and stained. We couldn't use the jacuzzi because the water came out yellow. Overall, the experience was not good at all for the money we paid.
Stayed 7 nights in Aug 2024

10/10 Excellent

Wilhelmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this resort
Stayed 7 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff , so friendly and above and beyond for you and your child
Stayed 5 nights in Jul 2024

10/10 Excellent

Allysa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort.
Stayed 5 nights in Jun 2024

8/10 Good

Ismael Quintos

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Xiaodan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

DOMINGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Ismael Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, beautiful place. Little boring.
Stayed 3 nights in Aug 2024

10/10 Excellent

BRENDA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 4 nights in Aug 2024

10/10 Excellent

WooHyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Edrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs in the Tequila and Smoke House retaurant were great! I commend our room maid Alejandro, Tequila waiters Ernesto, Vladimir, Mauro and the lady cooking the omellete as well as the lady doing the tacos during dinner
Stayed 4 nights in Aug 2024

8/10 Good

Tesfaye A, springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

4/10 Poor

Merritt

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I’ll start by saying I love the Palace resorts. The Beach palace has a beautiful beach but it’s not kept clean. The restaurants are hard to get reservations even when you’re looking into an empty dining room. The buffet is TERRIBLE. On a positive note the rooms are large and clean.
Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to spend your vacation sitting beach side or playing in giant ocean waves, the Beach Palace Resort is ideal. I cannot say enough about the beauty of the beach - the soft sand, crashing waves and clear blue water were the highlight of our trip. The hotel rooms were large and clean. The beds were very comfortable. The food was excellent, as well. The reason I did not give this hotel five stars is because 1) the mandatory stop at the timeshare sales desk immediately following check-in (no thank you); 2) long waits at the elevators around meal times; 3) pool area is not very clean with cloudy, warm water - probably due to the fact that rinsing showers were non-functional during our stay (2 shower heads intermittently working, 8 others no flow at all) so most beach goers just rinsed off in the pools. Every staff person we encountered was very friendly. Oh - and one more thing that I didn't see on any reviews - there is a giant abandoned hotel right next door (formerly the Melody Maker). While it didn't bother us and provided more beach for the hotel, it just seemed so strange to have this giant hotel covered in graffiti and windows/doors broken out so close by. It shouldn't deter anyone from staying at the Beach Palace, but I think it's an important point.
Stayed 4 nights in Jul 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

sarah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Thanh, Manvel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe property at the middle of the hotel zone. Very convenient for shopping and transportation. Service staff is awesome and so nice. Highly recommend for friends & family!!
Stayed 4 nights in Jul 2024

6/10 Okay

Shailesh Gulabbhai

Travelled with family
It was an ok stay
Stayed 4 nights in Jun 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all in inclusive resort for the cost. The beaches are beautiful. Dining was excellent. Staff and service was A . I was told the resort will be going thru major renovations very soon.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jesse Nanez

Liked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy hermosa la playa
Stayed 5 nights in Jul 2024

10/10 Excellent

ROOKMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024