Flamingo Cancun

3.0 star property
3-star beachfront resort near Forum Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Flamingo Cancun

2 outdoor pools, pool umbrellas, sun loungers
Aerial view
Family Room
Bar (on property)
Theatre show

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
Blvd. Kukulcan Km. 11, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    13 min walk
  • Cancun Interactive Aquarium
    15 min walk
  • Chac Mool Beach
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

Junior Suite

  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

Standard Room, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room Lagoon View

  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

Swim-up Suite

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 39.0 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Cancun

On the beach.Your stay at this Zona Hotelera resort places you within 2 miles (3 km) of La Isla Shopping Mall and Forum Beach. Also, Cancun Convention Center is within 2 miles (3 km) and Tortuga Beach is within 6 miles (10 km).

What's nearby

  • La Isla Shopping Mall - 13 min walk
  • Cancun Interactive Aquarium - 15 min walk
  • Forum Beach - 3 min drive
  • Cancun Convention Center - 4 min drive
  • Tortuga Beach - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Snack Grand Park - ‬11 min walk
  • ‪El Mirador - ‬12 min walk
  • ‪Lobby Bar - ‬6 min walk
  • ‪Bubba Gump Shrimp Co. - ‬1 min walk
  • ‪Café Solé - ‬11 min walk

About this property

Flamingo Cancun

3-star beachfront resort near Forum Beach
Flamingo Cancun is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Flamingo Cancun, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, spa services, and a library are also featured at the family-friendly Flamingo Cancun. Free self parking is available.

This Art Deco Cancun resort is smoke free.

  • 249 guestrooms or units
  • 6 levels
  • 3 buildings
  • 4 dining venues
  • Built in 1985
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Flamingo Cancun offers 249 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Cancun resort provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Lifeguards on site
  • Playground
  • Private picnics
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

More

  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Flamingo Cancun

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Flamingo
Cancun Flamingo Resort
Flamingo Cancun
Flamingo Cancun Resort
Flamingo Resort Cancun
Resort Flamingo Cancun
Cancun Flamingo Hotel
Flamingo Cancun Hotel Cancun
Cancun Flamingo Hotel
Flamingo Resort Cancun

Flamingo Cancun Reviews

Reviews

6.6
Rating 10 - Excellent. 327 out of 1182 reviews" "
Rating 8 - Good. 269 out of 1182 reviews" "
Rating 6 - Okay. 207 out of 1182 reviews" "
Rating 4 - Poor. 159 out of 1182 reviews" "
Rating 2 - Terrible. 220 out of 1182 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

MATILDE

Stayed 3 nights in Jul 2024

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Everyone was very nice!!! Loved the stuff members
Stayed 5 nights in Aug 2024

4/10 Poor

Zachary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This is a mixed review, hotel itself is probably a 2-3 star stay. The beach and hotel itself are very clean they work all day to keep it that way. The beach and view are absolutely amazing! This is not a true AI hotel...for us we weren't really coming to have everything included so wasnt a huge deal, everywhere you turn, you most likely are going to have to spend more money for what you want. Swim up suites are not really private, you are sharing a pool with every room around you. WAY to many little kids! Swimming by your room with no regard. I understand in the main pool but not your swim up suite facing the beach. Adult only main also, full of kids. Buffet: The main buffet was just food to get in our stomachs, nothing amazing, and most of it has been under the heat too long and old. Side Note: The restraunt on the beach also has a buffet during these times, and I don't think many know about it because when we went, it was empty. The A LA Carte they do the lines are crazy long. We ate away most days. Snack Shack, Pizza can only be ordered inside at the location. You can not take it out of the restraunt. If you want room service..There is a FEE. There is a Starbucks here, not included. Bars don't open until 11 AM, and they are not conveniently located through the property, only if you are in the main pools. so you can not get a drink before unless it's a beer from your fridge. The pizza place doesn't open until 12 pm. My full review from hoogle won't fit.
Stayed 3 nights in Aug 2024

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I had a really good time just the room wasn’t the best but was hardly in my room so it didn’t matter
Stayed 5 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

NANCY

Travelled with family
Stayed 3 nights in Aug 2024

2/10 Terrible

Priscilla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing good about this hotel was the beach. The staff was very rude, confrontational, had no customer service skills, the security guards were very rude and aggressive towards guest to the point of intimidation lashing out to guests experienced first hand. The rooms were dirty found trash underneath the beds bathroom had stains where there was no mopping done before we arrived at room when it was time to go to bed at room the sheets sinked the smell of mole and closed in there were only two towels had to request another towel there was three in our party the air conditioner doesn’t really work and was hot and humid at night very hot couldn’t get to sleep wanted to leave that night night but didn’t have extra funds for another hotel or buy other tickets to fly back before our departure date which was Monday morning. The food was horrible nothing really for protein basically salad stuff and white rice and potatoes and the waits were long because the dining area was small they had like twenty tables and the area for snacks hots, hamburger and nachos watery cheese and hardly any jalapeños in the morning the lady at the omelette grill was so ugly because I asked for extras pepper’s on my omelette and the man in front of me asked for scrambled eggs and the she cooked eggs sunny side up and when the man said he wanted scrambled eggs she took her hand and took to eggs with her hand no glove and put her hand in the eggs!! Stay away it really bad!!
Stayed 4 nights in Aug 2024

2/10 Terrible

Sharkeisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
no food or drinks after 10pm
Stayed 4 nights in Aug 2024

10/10 Excellent

NORMAN

Stayed 3 nights in Aug 2024

10/10 Excellent

Amena S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first trip to Mexico and we had a lovely stay at the Flamingo. It was pretty, friendly, and welcoming. Thank you!
Stayed 5 nights in Aug 2024

2/10 Terrible

Narek

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a horrible experience staying here:the staff were very rude and not helpful. Most importantly the food was so bad I got sick. Very bad experience!!
Stayed 7 nights in Jul 2024

6/10 Okay

Melissa, Bronx

Arrived Aug 3rd & left the 7th. So let me start off by saying it took me half hour to check in even though there was only 1 person in front of me & there were 3 ppl at the front desk but only 1 person checking in. I had an ocean view which was very nice the bathroom was basic and the handsoap & shampoo was never refilled. The food was very basic buffet style & when things ran out it was never replenished. They only give 2 bottles of water the entire stay not sure why it’s considered all inclusive. One of the outlets had a short it would spark up once plugged in so I only had 2 working outlets. One night the toilet was clogged I reached out to the front desk & it took 1 hr for someone to come with a plunger & that was only after going to the front desk twice to complain. The sheets smelled like mildew & there’s limited space at the snack bar about 5 tables. There was 1 person talking orders & it would take them about a 1/2 hr to take your order & another 1/2 hr to get your food. The only thing nice about this resort was the beach & location. Don’t waste your money. I don’t recommend going here.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jhonatan

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Ivan

Disliked: Staff & service, amenities, property conditions & facilities
No good customer service, restaurant have almost same food everyday, people that work there don’t care about customer
Stayed 4 nights in Aug 2024

10/10 Excellent

JORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything´s fine. I think you should improve parking acces.
Stayed 2 nights in Aug 2024

6/10 Okay

jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
for me the food is not too good the people very nice to talk to
Stayed 7 nights in Jul 2024

4/10 Poor

Constantinio

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
When I arrived the check-in was not polite at all. Then when i went to the room i asked for two beds and there was only one, i had to call room service to bring the bed into the room. The shampoos were never re-filled we had to call and call for the shampoo. There was not a variety of food. Then the service was terrible it said free wifi. I didn’t have any in my room or anything, only in the lobby and beach. The room had water leaking there were hairs everywhere and it was hot. I only found 3 lights in my room. A tiny one next to the bed and two in the bathroom.
Stayed 6 nights in Jul 2024

8/10 Good

Agnieszka, Brooklyn

Liked: Staff & service, amenities, property conditions & facilities
I recently stayed at Flamingo Resort for a week while on a workcation, and overall, it was a positive experience. The staff were friendly and helpful, and I appreciated that they spoke both English and Spanish, which made communication smooth. The cleanliness of the hotel was acceptable, and I had no major issues there. One of the highlights was the food options. The resort offers two restaurants and a buffet, all of which provided a variety of delicious meals. Whether you’re in the mood for something casual or a bit more formal, there’s something to satisfy every craving. However, the WiFi was a disappointment. It was not as advertised; the connection was spotty at best, which was frustrating since reliable internet was important for my work. Additionally, the cell service in the rooms was poor, adding to the connectivity challenges. Despite these issues, my stay was generally enjoyable, and I would recommend Flamingo Resort to anyone looking for a nice getaway, especially if internet connectivity isn't a top priority.
Stayed 6 nights in Jul 2024

2/10 Terrible

Jose m

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Worst hotel I stay in my life,the food horrible,only 2 restaurants,with really bad taste HORRIBLE
Stayed 4 nights in Jul 2024

4/10 Poor

Rick

Disliked: Property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Michel Castillo

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The service was great everyone was very nice and friendly. The food was not very good and the options were limited. Also the buffet is too small for the amount of people the hotel is hosting. More maintance is needed we where move rooms twice for water spills. Overall it was a great experience I just expected more entretaining option and activities
Stayed 4 nights in Jul 2024

10/10 Excellent

LAWRENCE ANDERSON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Cecilia

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Danish

Stayed 4 nights in Jul 2024

6/10 Okay

Diana Isela

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Obtienes lo que pagas
La experiencia no fue muy buena ya que estaban remodelando una parte del hotel y durante todo el dia habia mucho ruido de construccion que no dejaba descansar o relajarse, el buffet tiene poca variedad pero esta completo, el area de bufette no tenia aire acondicionado y era imposible comer en calma debido al calor, la alberca cierra a las 10 pm pero en todos los dias de mi estancia hubo gente hasta pasadas las 11 pm por lo cual el ruido era fatal a esa hora, pienso que deberian de tener mas cuidado con que se respeten las reglas del establecimiento
Stayed 5 nights in Jul 2024