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Hotel NYX Cancun All Inclusive

3.5 star property
3.5-star beachfront property near Tortuga Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Beach massages
On the beach, white sand, beach cabanas, sun loungers
Superior Suite | Beach/ocean view
Front of property - evening/night

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    8 min walk
  • Restaurante Bellavista
    1 min walk
  • Cancun Bus Station ADO
    14 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Oleo Cancun Playa All Inclusive Resort

Pool
Breakfast included
All-inclusive
Spa
4.1 out of 5, Very good, (1362)
The price is CA $509
per night
CA $621 total
includes taxes & fees
17 Jan - 18 Jan
Oleo Cancun Playa All Inclusive Resort

About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. El Sol de Cancun and Cinemex La Isla Cancun are also within half a mile (1 km).

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Forum Beach - 3 min drive
  • Cancun Convention Center - 3 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

3.5-star beachfront property near Tortuga Beach
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Cool off in one of the 2 outdoor swimming pools at Hotel NYX Cancun All Inclusive, and enjoy amenities like a spa tub and a fitness center.

Free breakfast is served daily. There are 4 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 195 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun All Inclusive offers 195 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Fitness center
  • Shopping
  • Spa services
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The property will be renovating from April 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Spa tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Nyx All Inclusive
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Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 663 out of 1126 reviews" "
Rating 8 - Good. 247 out of 1126 reviews" "
Rating 6 - Okay. 121 out of 1126 reviews" "
Rating 4 - Poor. 45 out of 1126 reviews" "
Rating 2 - Terrible. 50 out of 1126 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Craig William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort and incredibly friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

SAMUEL FLOYD, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Josefina Arguel

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Staff are very friendly. The Dining team are also very friendly and always smiling.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sergio

Stayed 6 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
We enjoy staying at the Nyx, 3rd time staying there but it also was the 3rd time with the elevator in our building didn’t work (it did work on the 1st day, then nothing for the remaining 7 days). The only other thing that we really find fault with is the music being played by the pool all day. It’s too loud. We don’t sit by the pool ever because of the noise, we enjoyed the beach&. The food has actually improved since our last visit in the beach restaurant & was really good, as always Chianti was a highlight for both service & food ( I can’t recall the ladies name who looked after us for both visits at Chianti this trip). Breakfast is a bit of an issue with line ups to get in especially during the storm. The staff did an amazing job during tropical storm. Helene. Ignacio & Daniel & Freddy stood out as well as the young man from Chianti who worked at the beach restaurant 1 night (name started with S I think). Would recommend Nyx but next time we might look at somewhere different to stay just because of the noise factor.
Stayed 7 nights in Sep 2024

2/10 Terrible

Emily

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have never left a bad review before, but this "all inclusive" resort should be torn down. The only elevator in our building was broke down the entire time. Between all of the stairs to and from our room plus the stairs to the pool and even more to the beach in hot humid weather was a bit much. Our room that we paid for was a "superior suite"but in actuality was a half way average room with a sliding glass door to the accessible balcony with the lock tore out.The shower water smelled like diluted sewage, which made the room smell as well. The paint was chipping and peeling and there are cracks everywhere. The only positives are the waitstaff and view. The Chianti resturant was great as well. Thank you NYX for advertising 2 pools when you only have one and as for being all inclusive that really isnt true either. This was our wedding anniversary trip.....will definitely NEVER stay here again
Stayed 5 nights in Sep 2024

10/10 Excellent

semir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 6 nights in Sep 2024

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I booked this trip for my birthday! This hotel is excellent, beautiful, the staff is amazing and friendly. All the staff starting with Elvia from reception who went above and beyond to make us feel special and prepared a little birthday gift for me in our room. The butler who helped us with directions. The food was so delicious. This hotel to me is a 5 Stars or more hotel. The property is clean and absolutely gorgeous. Our oceanfront room was beautiful. The entire property is very clean! WE will definitely go back and booked this hotel again. I love everything about NYX Cancun❤️
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Christo

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally friendly staff.
Stayed 12 nights in Sep 2024

10/10 Excellent

Galina Ivanovna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay this hotel eigh nights Very friendly staff, clean room amazing food very tasty and fresh 😋 will recommended this hotal for anyone. Next vacations we planning come back!!!
Stayed 8 nights in Sep 2024

10/10 Excellent

Lucyna Ewa, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very European style small hotel. Felt like in Greece. Lots of stairs, but alowes you to eat more 😁. Unbelievable dining option. All inclusive, but A La Carte deliccious meals, plus small addition buffet with s quality food. Not like at bigger hotels. Food great quality, varieties and great beach menu options. Staff extremely nice, making sure your stay is exceptional. Thre is some construction, but making the hotel even better.
Stayed 7 nights in Sep 2024

10/10 Excellent

Kristy Alise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Nelya

Travelled with family
Liked: Amenities
Stayed 8 nights in Sep 2024

10/10 Excellent

STEPHANIE CHAPPELL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property…it did not disappoint. Juan Jose is an excellent bartender in the lobby bar. Douglas is a Canadian who set up our cabanas on the beach and works in the Deck bar. All of the staff were excellent at helping us with whatever we needed. Can’t wait to go back!
Stayed 7 nights in Sep 2024

10/10 Excellent

Kristy Alise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Staff was amazing, super friendly and very accommodating. Would definitely recommend this place. It’s not a big resort but that made it more personable. We got to know the staff and even other guests.
Stayed 3 nights in Sep 2024

10/10 Excellent

Erick, Gaithersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Soju

Since the weather was bad these days the hotel didn’t have the alternatives.. it was crowded.. for me and my friend the food didn’t work well.. but it’s okay.. the weather wasn’t favoring them too
Stayed 4 nights in Sep 2024

10/10 Excellent

Erick, Gaithersburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Room, staff, food options within the hotel, etc. were all great. Only main issue was the need to walk a bit to other places, like the Isla Mall area (8-10 minute walk can get annoying after a day or two). Otherwise, fantastic location, friendly staff and a great experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Johnathan

Stayed 6 nights in Aug 2024

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Adebola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time on our stay here!
Stayed 7 nights in Sep 2024

10/10 Excellent

Alvin, Woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Hotle NYX and we totally love it there. The staff is outstanding and they always make us feel special!
Stayed 4 nights in Sep 2024