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Hotel NYX Cancun All Inclusive

3.5 star property
3.5-star beachfront property near Chac Mool Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Suite (Sunset)
Beach massages

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pool
    Pool

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    8 min walk
  • Cancun Interactive Aquarium
    9 min walk
  • Kukulcan Plaza Shopping Mall
    19 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Exterior
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The price is CA $347
per night
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About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. El Sol de Cancun and Cinemex La Isla Cancun are also within half a mile (1 km).

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Chac Mool Beach - 3 min drive
  • Forum Beach - 3 min drive
  • Cancun Convention Center - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

3.5-star beachfront property near Chac Mool Beach
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Cool off in one of the 2 outdoor swimming pools at Hotel NYX Cancun All Inclusive, and enjoy amenities like a spa tub and a fitness center.

Free breakfast is served daily. There are 4 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 195 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun All Inclusive offers 195 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Fitness center
  • Shopping
  • Spa services
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The property will be renovating from April 1 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Spa tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
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Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 629 out of 1068 reviews" "
Rating 8 - Good. 234 out of 1068 reviews" "
Rating 6 - Okay. 109 out of 1068 reviews" "
Rating 4 - Poor. 46 out of 1068 reviews" "
Rating 2 - Terrible. 50 out of 1068 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristy Alise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristy Alise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Staff was amazing, super friendly and very accommodating. Would definitely recommend this place. It’s not a big resort but that made it more personable. We got to know the staff and even other guests.
Stayed 3 nights in Sep 2024

8/10 Good

Boribane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food can be better . Breakfast was good .
Stayed 5 nights in Aug 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice place. It’s small and cozy. The only thing that bothered me was that the windows are NOT soundproof. If your room is on the lagoon side it’s very noisy during night from the road. Other than that the food was tasty, you have a lot of options all day and while you sit on the beach the waiters constantly bring you drinks and food you ordered. Get the all inclusive rate and mostly everything is included despite the price on the menu. Everything was great and everyone is very nice and friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sylvia Munge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the staff
Stayed 4 nights in Jun 2024

8/10 Good

John Norman Garlan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to access and near several food places. The all inclusive features were great, alcoholic beverages, all you can eat food spots. The staff was extremely friendly and helpful when we had questions.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gregory

Stayed 3 nights in Aug 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent overall. Food was above average for an all-inclusive. We enjoyed all the options and the changing menu. Our room was very nice. Housekeeping was average. Some dirty floors and our fridge rarely got refilled and we had to ask for waters to be replaced a few times. The condition of the beach was excellent. Finding a spot, especially with shade was not always easy. If there were even 5 more beach umbrellas available then there would have been plenty every single day we were there. That definitely would have upped our enjoyment if we didn't have to stress over finding a decent spot every day. Service on the beach changed from day to day. Sometimes we would be there and not have a waiter stop by for over an hour and some days they were more attentive. The mixed drinks were also very hit and miss depending on the day. Overall they were average and tasted watered down. The pool closed a lot earlier than what is normal in the evening as well. It would have been nice to swim at night even until 10 pm. Overall our experience was great and the staff were very friendly.
Stayed 10 nights in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

Clarice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Food not so good!!!! Service is was wonderful❤️
Stayed 2 nights in Aug 2024

8/10 Good

Mallory Rose

Travelled with partner
Liked: Cleanliness, staff & service
The staff was fantastic. They were very attentive and ready to help. The frustrating part was that when we got to the resort they tried to sell us an upgraded "all inclusive" package for $50 per person per day. There was also an "environmental tax" of $150. This would have been great to know in advance. The food was pretty good, not always hot andnot a lot of options. Believe it or not but the hot dog cart was great, fresh and hot! The hotel common area had a terrible smell, very heavy perfume it was like they were trying to cover up the smell of mildew. On our last day I noticed a mister responsible for the smell behind one of the couches. Otherwise the rooms were clean and perfect for what we were looking for. It would be great if they had another pool or more lounge chairs.
Stayed 4 nights in Jul 2024

6/10 Okay

vitaliy

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Paul

Stayed 6 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Amenities
Had such an incredible time at my first inclusive. Everyone was so lovely
Stayed 1 night in Aug 2024

2/10 Terrible

Matthew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Maria Elva, Atlanta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff maravilloso y comida estupenda.
Stayed 3 nights in Aug 2024

8/10 Good

Thadd

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Everything was nice but rooms curling fans didn’t not work and shower had flooding
Stayed 5 nights in Aug 2024

6/10 Okay

Paquito

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is going into renovation right now. There are some concerns about the safety of the property. For example, the shower floor is slippery when wet and there are no rails to protect you if you start to fall. The outside is the same. Not too slippery but no rails and few steps. At the pool, the music from time to time was very offensive. And considering it is a family hotel. When the renovations are completed will be a nice and central hotel to stay in.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Not Good
Hotel old and in need of repair. They were renovating the lobby so that was a mess. Lots of stairs even when shuttle drops you off too many steps! No swim up pool bar. Not enough lounge chairs at pool. Had a hard time finding a lounger. Not enough restaurants. Really just one and one Hibachi place. I would never stay here again!
Stayed 6 nights in Jul 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Most areas to shop were within walking distance
Stayed 7 nights in Jul 2024

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time at hotel NYX.Hotel NYX is excellent choice due it’s centeral location in the hotel zone.Only an 8 min walk to La Isla shopping mall.Bartenders and Restaurant staff were excellent and served in a timely manner.will be going back
Stayed 5 nights in Jul 2024

10/10 Excellent

Sehing De La

Stayed 3 nights in May 2024

10/10 Excellent

Andrew E, Redwood City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the all inclusive. The food was excellent and the staff were accommodating to every need - outstanding. We would stay here again.
Stayed 4 nights in Jul 2024

8/10 Good

Mariano, Hyde Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Omar

Travelled with group
Disliked: Staff & service
Most of everyone besides 3 workers, were really rude everyday. You couldn’t ask any question because they would give you an attitude
Stayed 8 nights in Jul 2024