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Hotel Beló Isla Mujeres - All Inclusive

4.0 star property
4-star beachfront hotel near Isla Mujeres Ferry Terminal

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Photo gallery for Hotel Beló Isla Mujeres - All Inclusive

2 outdoor pools, sun loungers
Front of property
Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included | Beach/ocean view
Belo Presidential Suite 1 King Bed Ocean View | Terrace/patio
Belo Presidential Suite 1 King Bed Ocean View | Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive
  • Pool
  • Room service
  • Spa

Explore the area

Map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min walk‬
  • Garrafon Natural Reef Park
    ‪1 min walk‬
  • Joysxee Floating Bottle Island
    ‪4 min walk‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪13 min drive‬

Room options

View all photos for Luxury Junior Suite King with Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Balcony

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite Double Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite 2 DB with Terrace

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View

  • 236 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi

  • 94.8 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Belo Deluxe Suite King Bed - Adults Only

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Belo Deluxe Suite King Bed - Adults Only

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Terrace

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony | View from room

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

  • 50 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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The price is CA $273
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About the area

Isla Mujeres

Beachfront retreat .You'll be within 3 miles (5 km) of Punta Sur and 6 miles (10 km) of Isla Mujeres Ferry Terminal with a stay here. North Beach is within 6 miles (10 km) and Playa Mujeres Golf Club is within 12 miles (20 km).

What's nearby

  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min walk
  • Dolphin Discovery - 11 min walk
  • Punta Sur - 5 min drive
  • Isla Mujeres Ferry Terminal - 7 min drive
  • North Beach - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 122 min drive

Restaurants

  • ‪Buffet Restaurant - ‬11 min walk
  • ‪IceBar Mexico - ‬6 min walk
  • ‪Mango Café - ‬4 min drive
  • ‪Playa Tiburón - ‬7 min walk
  • ‪Taboo - ‬14 min walk

About this property

Hotel Beló Isla Mujeres - All Inclusive

4-star beachfront hotel near Isla Mujeres Ferry Terminal
Hotel Beló Isla Mujeres - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Beló Isla Mujeres - All Inclusive and enjoy amenities like a health club.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive hotel also offers a rooftop terrace and a garden. Self parking is free.

This 4-star Isla Mujeres hotel is smoke free.

  • 65 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 3 bars or lounges
  • Built in 2019
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Hotel Beló Isla Mujeres - All Inclusive offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Fitness center
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Local meal delivery service
  • Minibar

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Hotel Beló Isla Mujeres - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 478 out of 837 reviews
Rating 8 - Good. 154 out of 837 reviews
Rating 6 - Okay. 103 out of 837 reviews
Rating 4 - Poor. 50 out of 837 reviews
Rating 2 - Terrible. 52 out of 837 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly. The hotel is beautiful and quiet, away from the north end. I suggest renting a golf cart if booking here but then it will be the perfect location. The rooftop pool/bar offers an amazing view. Beds are comfortable. We would definitely return.
Stayed 3 nights in Jan 2025

6/10 Okay

Mohamed

Stayed 6 nights in Oct 2024

10/10 Excellent

Alexandra

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Jeannie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Loved the staff and cleanliness. Food was good for all inclusive. The jacuzzis weren’t working our whole entire stay which was a bummer since we chose based off amenities. The gym had great equipment but couldn’t use it due to a super strong ammonia smell.
Stayed 5 nights in Nov 2024

8/10 Good

John, Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, quiet, relaxing.
Stayed 4 nights in Nov 2024

8/10 Good

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property with friendly and attentive staff. The food and drinks were mediocre. We ended up eating most of our dinners at other places, which somewhat defeats the benefit of an all inclusive resort. But on balance, we were satisfied with our stay and would recommend the property to others.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 6 nights in Nov 2024

2/10 Terrible

Jeffery

Travelled with family
Liked: Amenities
Poorly Managed!
Stayed 6 nights in Oct 2024

2/10 Terrible

Hina

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Oleh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Eric

Stayed 4 nights in Oct 2024

10/10 Excellent

matthew

Stayed 5 nights in Sep 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was an excellent conditions. The food was amazing and the service perfect.
Stayed 3 nights in Oct 2024

2/10 Terrible

Brandyn

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Treated us horribly. A wedding was there, they gave the entire resort to that wedding group. only offered us room service. the staff would close everything down at 11:00 and refuse service but for them, they stayed and played loud music until 3 am. Those guests ran up and down the hallways screaming and hollering. the staff did NOTHING but threaten to call the police when we asked to turn the music down, we had 7 am flights. It was a nightmare and my group and I will never stay here again.
Stayed 5 nights in Oct 2024

2/10 Terrible

Samantha

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
We had a terrible experience at Hotel Belo. The food was subpar. There was a last minute wedding that took over the entire hotel and we were unable to use any amenities - the beach, restaurant and sky bar were all closed for them. There was no communication from management to us about this and management refused to speak with us about our concerns. One of the worst experiences we’ve ever had in any hotel or resort. We were constantly locked out of our room and could not get anyone to come to the room to help. Half of the elevators didn’t work. Hot tubs were cold. Absolutely do not recommend.
Stayed 4 nights in Oct 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Michael Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 4 nights in Oct 2024

6/10 Okay

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very laid back and quit
Stayed 7 nights in Sep 2024

4/10 Poor

Sean

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Air conditioning in our room was not working and they would not fix it. Food was below average at best.
Stayed 1 night in Oct 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel surrounded by beautiful welcoming people. Loved the stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Monica Matallana

Liked: Cleanliness, staff & service, property conditions & facilities
Service it was great
Stayed 4 nights in Sep 2024

10/10 Excellent

BRITTANIE

Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The concierge greeted us with a drink and helped with checking into our room. Room service was always great and delivered fast. The entire hotel staff were extremely friendly and attentive. Highly recommend this hotel.
Stayed 2 nights in Jun 2024

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024