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Sheraton Chihuahua Soberano

4.0 star property
Enjoy the outdoor pool at this 4-star Chihuahua hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Chihuahua Soberano

Outdoor pool
Front of property
Suite, 1 King Bed
Presidential Suite, 1 King Bed
Exterior

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
Barranca del Cobre 3211, Fraccionamiento Barrancas, Chihuahua, CHIH, 31125
  • Medical Star Hospital
    12 min walk
  • Plaza Saucito
    15 min walk
  • St Barths Spa
    17 min walk
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)
    29 min drive

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, City View

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Mountain View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Mountain View

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 1 King Bed, Mountain View

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 2 Queen Beds, Mountain View

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 93 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 96 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Best Western Plus Chihuahua Juventud
Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (651)
The price is CA $102
per night
CA $123 total
includes taxes & fees
2 Dec - 3 Dec
Best Western Plus Chihuahua Juventud

About the area

Chihuahua

In Chihuahua .You'll find Medical Place and Medical Star Hospital within a 15-minute walk of this Chihuahua hotel. Plaza Saucito and St Barths Spa are also within 2 miles (3 km).

What's nearby

  • Medical Star Hospital - 12 min walk
  • St Barths Spa - 17 min walk
  • Distrito Uno - 18 min walk
  • District 1 - Shopping Mall - 18 min walk
  • Fashion Mall - 5 min drive

Getting around

  • Chihuahua Chepe Station - 16 min drive
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.) - 29 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪San Francisco Country Club - ‬11 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Café México Corazón de Melón - ‬10 min walk
  • ‪Mochomos - ‬17 min walk

About this property

Sheraton Chihuahua Soberano

Enjoy the outdoor pool at this 4-star Chihuahua hotel
Sheraton Chihuahua Soberano offers its guests an outdoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Chihuahua Soberano. Free self parking is available.

This 4-star Chihuahua hotel is smoke free.

  • 204 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Chihuahua Soberano offers 204 accommodations with laptop-compatible safes and coffee/tea makers. 40-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This Chihuahua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 342 for adults and MXN 174 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 40-inch LED TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 14 to March 14:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 342 for adults and MXN 174 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property is also known as

Sheraton Chihuahua Soberano Hotel
Sheraton Soberano Hotel
Sheraton Chihuahua Soberano
Sheraton Soberano
Sheraton Chihuahua Soberano Hotel
Sheraton Chihuahua Soberano Chihuahua
Sheraton Chihuahua Soberano Hotel Chihuahua

Sheraton Chihuahua Soberano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1004 reviews" "
Rating 8 - Good. 201 out of 1004 reviews" "
Rating 6 - Okay. 101 out of 1004 reviews" "
Rating 4 - Poor. 61 out of 1004 reviews" "
Rating 2 - Terrible. 38 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edith, chihuahua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice ams in very good conditions...noce service
Stayed 1 night in Aug 2024

6/10 Okay

Zsuzsanna, DONCASTER

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
The property is very old.. dated
Stayed 2 nights in Aug 2024

8/10 Good

JEFFREY

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good area for the value
Stayed 1 night in Aug 2024

10/10 Excellent

Humberto F

Stayed 1 night in Aug 2024

6/10 Okay

David

Business traveller
Liked: Staff & service
The main hotel is wonderful the rooms are showing a lot of wear and need to be maintained better.
Stayed 7 nights in Jul 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Celene

Stayed 1 night in Jul 2024

10/10 Excellent

MARIA E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great expriwnce
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Claudia

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Dear Elizabeth, I hope this message finds you well. It was a pleasure speaking with you. As I mentioned during our conversation, the reason I booked for an extended stay was due to my grandfather's critical condition; I was unsure how long he would survive. Sadly, he passed away just an hour before our arrival, and we did not get to see him before his passing. My scheduled departure is Monday, July 29th, and I would like to request a cash refund. In past visits to Chihuahua, we have always had great experiences. Unfortunately, this time has been quite the opposite. The restaurant service has been poor. We had to call for service every time we needed something, such as salt, pepper, or more coffee. Additionally, the room was in very poor condition, and I have attached some pictures for your reference. As I mentioned to you, when I went to the bar to get a drink, I was met with unwelcoming stares. I stood at the bar, and nobody asked if I needed a drink or how they could help me. The young lady stared at me the entire time without asking for my order. Sergio, who claimed to take orders, is actually responsible for seating guests, not serving drinks. The bartender never addressed me or asked what I would like to order.
Stayed 8 nights in Jul 2024

8/10 Good

maria, Richmond

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Need more clearness
Stayed 2 nights in Jul 2024

8/10 Good

maria, Richmond

Travelled with family
Liked: Staff & service, amenities
It was not that clean.
Stayed 1 night in Jul 2024

8/10 Good

Juan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Place is super clean and nice but staff is a bit rude especially when you don’t dress in suit and tie for breakfast.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gumaro

Stayed 2 nights in Jul 2024

10/10 Excellent

Sidney

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Omar, El Paso

Liked: Cleanliness, staff & service
Far away
Stayed 1 night in Jul 2024

2/10 Terrible

Sandra, Los Angeles

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, this is not more than a 2-star hotel. The CONS: 1. The room for a King size bed is SMALL. 2. The towels are old and so worn. I would throw the towels out if they were in my house. Not only are they old but they only gave two towels— knowing that they are almost the size of hand towels. I give my dogs a bath with better towels. 2. The carpet is so filthy. I can see stains all over. I actually feel gross just walking on the carpet. 3. There is no mini fridge, just an empty space where it used to be. 4. No extra blanket or pillow in the closet where it SHOULD be. 5. The couch in the room also looks very dirty that I would not feel comfortable sitting in it. 6. I wasn’t even able to sleep because of the noisy guests next door. It was 4:30 am and I could not sleep. Staff did nothing. I even paid an extra $50 bucks for my pets to stay here as well— not even my dogs made so much noise like the guests next door. I will actually contact management about refunding me this $50 after paying $200 for a sleepless night. Thanks for nothing “Sheraton”.
Stayed 1 night in Jul 2024

10/10 Excellent

joel

Liked: Cleanliness, staff & service, property conditions & facilities
good place to stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Abe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Leroy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the convenience, parking, the pool, the restaurant, the breakfast options IN HOUSE, and the area the hotel was in. The only downside is the temperature of the rooms is not up to my standards.
Stayed 1 night in Jul 2024

10/10 Excellent

Miguel

Liked: Cleanliness
Thanks
Stayed 1 night in Jul 2024

10/10 Excellent

Jasun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff and restaurant.
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben

Stayed 1 night in Mar 2024