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Hotel Palapa Palace

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Palapa Palace

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Exterior
Double Room, 2 Double Beds | View from room
Reception
Garden

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Parking included
  • Pet-friendly
  • Breakfast available
  • Air conditioning
  • Room service

Explore the area

Map
Boulevard Belisario Dominguez No. 4389, Fraccionamiento La Gloria, Tuxtla Gutierrez, CHIS, 29054
  • Plaza Ambar
    3 min walk
  • Plaza Crystal Shopping Mall
    4 min drive
  • Chiapas Fairgrounds
    5 min drive
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    60 min drive

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Interior

Hotel Palace Inn

Pool
Kids pool
Parking included
Free WiFi
4.2 out of 5, Very good, (401)
The price is CA $51
per night
CA $61 total
includes taxes & fees
23 Jan - 24 Jan
Hotel Palace Inn

About the area

Tuxtla Gutierrez

In Tuxtla Gutierrez .A stay at this hotel places you within half a mile (1 km) of Plaza Ambar and 3 miles (5 km) of Plaza Crystal Shopping Mall. Chiapas Fairgrounds and Joyyo Mayu Park are also within 3 miles (5 km).

What's nearby

  • Plaza Ambar - 3 min walk
  • Plaza Crystal Shopping Mall - 4 min drive
  • Plaza las Americas Shopping Mall - 4 min drive
  • Marimba Park - 6 min drive
  • Tuxtla Guitierrez Central Square - 7 min drive

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 60 min drive

Restaurants

  • ‪Pozoleria las Jicaritas - ‬1 min walk
  • ‪La Isla Tacos de Picaña & Sirloin - ‬4 min walk
  • ‪Café San Carlos - ‬4 min walk
  • ‪Domino's Pizza - ‬7 min walk
  • ‪Oriental Wok, Plaza Ambar - ‬7 min walk

About this property

Hotel Palapa Palace

3-star guestrooms with free WiFi
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Hotel Palapa Palace. Self parking is free.

Smoking is allowed in designated areas at this 3-star Tuxtla Gutierrez hotel.

  • 82 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Hotel Palapa Palace offers 82 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–noon on weekdays and 8:00 AM–noon on weekends: MXN 130-250 for adults and MXN 130-250 for children
  • 1 restaurant
  • Room service available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Plasma TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 250 for adults, and MXN 130 to 250 for children
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Hotel Palapa Palace
Hotel Palapa Palace Tuxtla Gutierrez
Palapa Palace
Palapa Palace Tuxtla Gutierrez
Palapa Palace Tuxtla Gutierrez, Mexico - Chiapas
Hotel Palapa Palace Hotel
Hotel Palapa Palace Tuxtla Gutierrez
Hotel Palapa Palace Hotel Tuxtla Gutierrez

Hotel Palapa Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 92 out of 171 reviews" "
Rating 8 - Good. 41 out of 171 reviews" "
Rating 6 - Okay. 18 out of 171 reviews" "
Rating 4 - Poor. 10 out of 171 reviews" "
Rating 2 - Terrible. 10 out of 171 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

julio, humble

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no negative reviews. Check in was easy and fast as well as checking out.
Stayed 1 night in Oct 2024

10/10 Excellent

Ciro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Aldrin de jesus

Stayed 9 nights in Jun 2023

10/10 Excellent

Raul

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

8/10 Good

SALOMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Good in general
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great food in hotel restaurant, they arranged for taxis and tours. Right across the street from large Bodega.
Stayed 1 night in Feb 2019

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación y limpieza son excelentes.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena relación calidad precio
Stayed 2 nights in Sep 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y con centros comerciales cerca.
Stayed 2 nights in Sep 2024

6/10 Okay

adriana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no me gusto es la conexion de internet, que tienen que dar un codigo y todos los dias hay que irlo a pedir a recepcion.
Stayed 7 nights in Sep 2024

4/10 Poor

JOSE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
le falta mucho, muy diferente a las fotos
Stayed 1 night in Sep 2024

6/10 Okay

Dinorah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Me agrada Pero hay bichos
Stayed 2 nights in Aug 2024

10/10 Excellent

Francisco de Jesus

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Miriam Lesly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No pudimos tener una estancia placentera como en otras ocaciones, ya que habian muchas personas adultas en su mayoria varones consumiendo alcohol dentro de la alberca durante la tarde y noche, ademas de escandalo que hicieron y no dejaban dormir en la madrugada, eso hizo que no descansaramos bien, ademas ibamos con adultos mayores y niños. Esa parte deberian de cuidarla más.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo bien lo único que nonos dieron toalla
Stayed 1 night in Aug 2024

6/10 Okay

Mario alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

OCTAVIO

Stayed 1 night in Aug 2024

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

José Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Dinorah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Charlie

Liked: Amenities, property conditions & facilities
Muy bien
Stayed 1 night in Jul 2024

10/10 Excellent

Noe david

Stayed 1 night in May 2024

2/10 Terrible

Francisco

Disliked: Staff & service
Se fue la luz, no servía nada y tampoco había agua.
Stayed 1 night in May 2024