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Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

4.0 star property
4-star beachfront property near Playa Mujeres Golf Club

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Sundeck
On the beach, white sand, sun loungers, beach umbrellas
Junior Suite Beachside | View from room
Aerial view
10 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Playa Mujeres Golf Club
    18 min walk
  • Punta Sam Ferry Terminal
    8 min drive
  • Mujeres Beach
    8 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    85 min drive

Room options

View all photos for Junior Suite Garden View

Memory foam beds, free minibar, in-room safe, desk

Junior Suite Garden View

  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside

Family Selection Junior Suite Beachside

Family Selection Junior Suite Beachside

  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside | View from room

Junior Suite Poolside

  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View | View from room

Junior Suite Poolside Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View Single Use

Memory foam beds, free minibar, in-room safe, desk

Junior Suite Garden View Single Use

  • 66 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Ocean View

Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Ocean View

  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View

Family Selection Junior Suite Beachside Panoramic Ocean View

Family Selection Junior Suite Beachside Panoramic Ocean View

  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About the area

Costa Mujeres

Beachfront retreat .Stay at this Costa Mujeres property and you'll be within 9 miles (15 km) of Ultramar Ferry Puerto Juárez and North Beach. Plaza 28 and Cancun Underwater Museum are also in the region.

What's nearby

  • Playa Mujeres Golf Club - 18 min walk
  • Mujeres Beach - 8 min drive
  • Isla Mujeres Ferry Terminal - 84 min drive
  • North Beach - 90 min drive
  • Dolphin Discovery - 91 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Isla Blanca - ‬6 min walk
  • ‪Flavors - ‬3 min drive
  • ‪Mar - ‬3 min drive
  • ‪Xtra Time - ‬9 min walk
  • ‪World Café - ‬10 min walk

About this property

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

4-star beachfront property near Playa Mujeres Golf Club
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Grand Palladium Costa Mujeres Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free.

This 4-star Costa Mujeres property is smoke free.

  • 670 guestrooms or units
  • 3 levels
  • 6 buildings
  • 8 dining venues
  • 10 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive offers 670 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature memory foam mattresses. 55-inch Smart televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Free water park access
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 8 restaurants and 1 coffee shop/cafe
  • 10 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Free beach club
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1004 reviews" "
Rating 8 - Good. 211 out of 1004 reviews" "
Rating 6 - Okay. 105 out of 1004 reviews" "
Rating 4 - Poor. 71 out of 1004 reviews" "
Rating 2 - Terrible. 54 out of 1004 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Romelia

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
na
Stayed 3 nights in Aug 2024

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la suite espectacular dos pisos, los restaurants sobre todo la gente que te atiende, Lo que no me gusto fue esperar el carrito que te transporta dentro del hotel
Stayed 3 nights in Aug 2024

6/10 Okay

Olga

Stayed 4 nights in Aug 2024

10/10 Excellent

Celena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful location
Stayed 7 nights in Aug 2024

6/10 Okay

Mandeep

Liked: Cleanliness
Disliked: Staff & service
Service not good but property is very nice
Stayed 7 nights in Jul 2024

6/10 Okay

Keval N

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The resort is spread out, the only means of transportation from one location to another is golf carts handled by staff or boat ride along the private river. Of course you can walk. Market area is nice where the restaurants, shopping and entertainment is held. Check in desk Edith one of the reps is amazing and helpful compared to the rest of the staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic resort, excellent amenities and kids activities. Exceeded our expectations!
Stayed 5 nights in Aug 2024

10/10 Excellent

Matias Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely nice and helpful, most of them spoke English and were very caring and willing to help with anything. Property itself was beautiful and hey had many pool and beach areas as well as endless dining options. 10/10 recommend
Stayed 3 nights in Aug 2024

4/10 Poor

Alina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and drink, friendly and attentive staff. Clean, well maintained facilities.
Stayed 7 nights in Jul 2024

2/10 Terrible

STEVEN eliseo

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back every year to enjoy the greatness of this property. It’s not just the property that makes this place awesome, it’s the staff and service that makes you feel like you’re truly valued and on vacation. Looking forward to bringing my entire family.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience!!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Devonray

Stayed 10 nights in Jul 2024

8/10 Good

Taleshia

Travelled with partner
Liked: Cleanliness, staff & service
This was a great property. I only have a couple of cons. First one of the sinks in our bathroom was leaking. I reported it they came in to fix it but it continued to leak. Second the TV cut off every 6 minutes. I like to watch television in the morning while I’m getting dressed and it was not an option. Third the elevator was broken for several day so we had to take three flights of stairs whenever we left or returned. The staff was the best thing about the resort . They were so pleasant. They made it such a great vibe.
Stayed 5 nights in Jul 2024

10/10 Excellent

Marilena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Recent family trip was a success. Building 15 is for families. Adjacent to the main pool. Great ac, spacious room. Love the showwr pressure. Pool was clean, get your pool chairs saved early. Golf carts are plenty to get around. Beach was clean, calm waters. Staff super friendly. The spa and gym.both great, clean and modern. Orlando gave the best deep tissue massage.
Stayed 5 nights in Jul 2024

10/10 Excellent

Milutin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families! Large property with great size rooms! They even had a baby cot for us! Great staff! Great help from manager Edith and her team!
Stayed 4 nights in Jul 2024

10/10 Excellent

Francisco Ivan Vasquez

Stayed 3 nights in Jul 2024

10/10 Excellent

TODD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing piece of property. Various things to do for the entire family. Restaurant choices in the village should suit everyone’s desires. Village also has a few stores to shop. The Chic Cabernet is an excellent option for a cute little show. They also have an outdoor kids theater that does several different performances. We were able to see a kids play as well as a band performance of 80s bands! Best of all the beach location. It’s plentiful and beautiful. Food and drinks are all over the place. Use some caution going to an all inclusive resort. Several adults don’t know how to act nor stop which is a little disappointing when there are kids too. But the resort can’t control those aspects. If going to the area, this is the place to stay. Get away from the congestion of resort zone downtown. Take the necessary trip to get away from crazy and the crazies. Cheers
Stayed 2 nights in Jul 2024

4/10 Poor

Alonso

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
La experiencia fue desastrosa, las habitaciones muy sucias y el servicio a la habitación pésimo, cada vez que solicitamos algo se tardaron mucho, la movilidad en el área era muy tardía, pocos carros para cubrir la demanda, la gente que allí trabaja lo que quieren son propinas, no lo recomiendo, muy costoso para lo que ofrecen, el entretenimiento de normal a malo y la comida igual.
Stayed 3 nights in Jul 2024

10/10 Excellent

Romanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Another amazing stay!! 2 years in a row and doesn’t disappoint.
Stayed 5 nights in Jul 2024

10/10 Excellent

Alex, Dallas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff and service, amazing amenities and activities, safe, golf carts since it’s such a large property with so many offerings. Easy to get a reservation at the restaurants for dinner - great food. Buffets had a wide variety. Delicious coffee shop we went to all throughout the day. Best mojitos too! Will be staying there again!
Stayed 4 nights in Jul 2024