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Hotel Los Cocos Chetumal

3.0 star property
3-star hotel perfect for exploring Chetumal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Los Cocos Chetumal

3 outdoor pools
Premier Room | View from room
Reception
Front of property
Garden

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
Av. Héroes No. 134 Col. Centro, Chetumal, QROO, 77000
  • Museo de la Ciudad
    3 min walk
  • Museum of Maya Culture
    6 min walk
  • Palacio de Gobierno
    12 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    8 min drive

Room options

View all photos for Premier Room

Premier Room

Premier Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is CA $71
per night
CA $82 total
includes taxes & fees
3 Jan - 4 Jan
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About the area

Chetumal

Heart of Chetumal.At this hotel, you'll be steps from Museo de la Ciudad and within a 10-minute walk of Museum of Maya Culture. Palacio de Gobierno and Fisherman's Fountain are also within 2 miles (3 km).

What's nearby

  • Museum of Maya Culture - 6 min walk
  • Palacio de Gobierno - 12 min walk
  • Chetumal Ferry Terminal - 13 min walk
  • Palacio Municipal De Othon P. Blanco - 13 min walk
  • Explanada de la Bandera - 14 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Restaurante " los Cocos - ‬2 min walk
  • ‪Las Mismas - ‬4 min walk
  • ‪Los Almendros - ‬5 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬5 min walk
  • ‪Pasion Turca - ‬5 min walk

About this property

Hotel Los Cocos Chetumal

3-star hotel perfect for exploring Chetumal
Hotel Los Cocos Chetumal offers its guests 3 outdoor swimming pools. There's a restaurant on site. A business center and 3 meeting rooms are available.

WiFi is free in public spaces. Gift shops/newsstands, tour/ticket assistance, and laundry facilities are also featured at Hotel Los Cocos Chetumal. Self parking is free.

  • 80 guestrooms or units
  • 2 levels
  • 5 buildings
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Dining venue
Hotel Los Cocos Chetumal offers 80 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant

Things to do

  • 3 outdoor pools

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Refrigerator

More

  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Los Cocos Chetumal

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

All Business Hotel Chetumal
All Business Chetumal
All Business Hotel
Hotel Los Cocos Chetumal Hotel
Hotel Los Cocos Chetumal Chetumal
Hotel Los Cocos Chetumal Hotel Chetumal

Hotel Los Cocos Chetumal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 114 out of 240 reviews" "
Rating 8 - Good. 79 out of 240 reviews" "
Rating 6 - Okay. 30 out of 240 reviews" "
Rating 4 - Poor. 7 out of 240 reviews" "
Rating 2 - Terrible. 10 out of 240 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

rene

Travelled with family and small children
Liked: Cleanliness
They haven’t been keeping up with the mentenance the rooms need a little more mentenance work like walls need a little pain job since it’s stained with previous job being done . A little paint would do it and make it look a lot more presentable . The pillows need to be upgraded.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Aug 2024

10/10 Excellent

Justiniano

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

FRANCISCO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the show head. It was horrible
Stayed 4 nights in Aug 2024

10/10 Excellent

Edwin, Houston

Liked: Amenities
Nice place
Stayed 1 night in Aug 2024

2/10 Terrible

Kim

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor customer service. They charged my card 3 times and refused to refund me. I had all the proof from my bank and they refused to help me
Stayed 2 nights in Jul 2024

8/10 Good

Lilian

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
this hotel is located in a good area where you are walking distance from restaurants, the seaside, stores ,market etc. The staff very friendly and helpful. however the hotel itself needs some up keeping its starting to look wear out.
Stayed 2 nights in Jul 2024

8/10 Good

Alvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2024

8/10 Good

Andy

Stayed 1 night in Jul 2024

10/10 Excellent

Pedro Mariano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, I stayed there most of the times I travelled to Chetumal
Stayed 2 nights in Jun 2024

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonner and the place not unkept
Stayed 2 nights in Jun 2024

10/10 Excellent

Moreiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Azalia, Orange Walk Town

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable. My son enjoyed the pool.
Stayed 2 nights in Apr 2024

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a nice hotel. Sometimes the service (at the restaurant) was not the best, slow and one rude server. Other than that, the hotel is okay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming staff
Stayed 1 night in Feb 2024

10/10 Excellent

Ardon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Top quality in every aspect!
Stayed 1 night in Feb 2024

10/10 Excellent

Josue

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every dollar!!!!
Stayed 1 night in Jan 2024

8/10 Good

Suzy

Stayed 1 night in Jan 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Vacation
Hotel needs update on furnitures. Shower needs an appealing feeling.
Stayed 3 nights in Jan 2024

8/10 Good

stephen

Stayed 1 night in Jan 2024

6/10 Okay

Paul

Stayed 1 night in Oct 2023

2/10 Terrible

norma

Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Buen servicio y adecuada limpieza de la habitación. El baño de la habitación 123 necesita una renovación completa. Puerta de la regadera rota, moho en piso y mosaicos, etc. Buen restaurante.
Stayed 1 night in Aug 2023

10/10 Excellent

Ada, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and great staff
Stayed 1 night in Aug 2023