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Allegro Cozumel All Inclusive

3.5 star property
3.5-star beachfront property near Paradise Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Allegro Cozumel All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Exterior
Dock
Private beach, sun loungers, beach towels, beach massages
Free minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot tub

Explore the area

Map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Arrecifes de Cozumel National Park
    6 min walk
  • Nachi Cocom Beach Club & Water Sport Center
    7 min walk
  • Paradise Beach
    13 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    25 min drive

Room options

View all photos for Superior Premium Level Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Superior Premium Level Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, Garden View

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Ultimate Dive Experience up to 3 Divers

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level)

Premium Suite (Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Ultimate Dive Experience 1 Diver/Non Divers

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Occidental Cozumel - All Inclusive

On private beach
Pool
Hot tub
Breakfast included
3.8 out of 5, Good, (1004)
The price is CA $1,034
per night
CA $1,254 total
includes taxes & fees
1 Jan - 2 Jan
Occidental Cozumel - All Inclusive

About the area

Cozumel

On the beach.You'll find Nachi Cocom Beach Club & Water Sport Center and Paradise Beach within a 15-minute walk of this Cozumel property. Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park are also within 2 miles (3 km).

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 7 min walk
  • Paradise Beach - 13 min walk
  • Mr. Sancho's Beach Club - 18 min walk
  • Playa Mia Grand Beach and Water Park - 19 min walk
  • Palancar Beach - 5 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 25 min drive

Restaurants

  • ‪Mr. Sanchos - ‬13 min walk
  • ‪Playa Uvas - ‬13 min drive
  • ‪Topaz Restaurant - ‬1 min walk
  • ‪Occidental Grand Beach - ‬17 min walk
  • ‪Manatees Swim Up Bar - ‬4 min drive

About this property

Allegro Cozumel All Inclusive

3.5-star beachfront property near Paradise Beach
Allegro Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. At Allegro Cozumel All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cozumel property.

  • 234 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 5 bars or lounges
  • Built in 1992
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 5 restaurants
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Things to do

  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Nightclub
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Allegro Cozumel All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1004 reviews" "
Rating 8 - Good. 302 out of 1004 reviews" "
Rating 6 - Okay. 176 out of 1004 reviews" "
Rating 4 - Poor. 75 out of 1004 reviews" "
Rating 2 - Terrible. 61 out of 1004 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jay, LEFORS

Stayed 4 nights in Aug 2024

2/10 Terrible

Leah

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were supposed to stay for four nights but we only stayed 2 bec it was the worst hotel experience of my life as we checked in they had us sign booklets of waivers and when I asked to have it explained I was yelled at by three reps that were checking us in, during the stay the staff were constantly yelling at guest, refused to clean our room or change towels the rooms are filthy covered in mold and insects nothing is as advertised… I can keep going basically worst place save your money and go elsewhere
Stayed 2 nights in Aug 2024

8/10 Good

Lilia

Travelled with partner
Liked: Cleanliness, staff & service
Property is a bit distant from the downtown area it gets expensive to ride a taxi back and forth
Stayed 6 nights in Sep 2024

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Dwight

Stayed 3 nights in Jul 2024

4/10 Poor

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Elham Al

Travelled with family
Liked: Cleanliness, staff & service, amenities
The first room we were in the fridge did not work. We moved to a first club room and the roof leaks brown stuff all over the bedding and our luggage. The staff was great, especially first club staff. The food was alright. The hot tub didn’t really get hot and was supposed to be for those 16 and older but constantly had littles in there.
Stayed 5 nights in Aug 2024

6/10 Okay

Natalie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven Patrick

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great!!
Stayed 5 nights in Aug 2024

4/10 Poor

Ashlynn

Disliked: Cleanliness
Stayed 6 nights in Aug 2024

10/10 Excellent

Jay, LEFORS

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Always an excellent stay. The staff is amazing. Nice rooms and facilities. Volleyball is fun twice each day on the beach. Saw 16 different star fish while snorkeling right there at the resort beach.
Stayed 4 nights in Aug 2024

2/10 Terrible

Leah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Rebecca

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Liked the peaceful presence around second pool. Also it is small so easy to get around.
Stayed 14 nights in Aug 2024

10/10 Excellent

Florence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
You need to have better food sources better selection. The majority of your food taste extremely bad.
Stayed 8 nights in Aug 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding customer service
The best in the trip was the service that the people supplied. I give 10 out or 10 to the team in the restaurant. The lady in the reception was friendly and efficient. We will comeback to this resort for the people.
Stayed 3 nights in Aug 2024

6/10 Okay

Natalie

Liked: Staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful! Everyday they had different activities on the resort day and night. I loved the acess to the beach and the view was just breathtaking. I would choose Allego everytime I visit Cozumel.
Stayed 6 nights in Jul 2024

6/10 Okay

Patricia Marie

Travelled with family, Travelled with group
Liked: Staff & service
The property was in a quiet location, which was nice. The property is dated and needed more restaurants with no restrictions on how many times you could eat there. It would have been nice for more tables and chairs. There needed to be lighting at the beach so you could walk by it at night.
Stayed 7 nights in Aug 2024

6/10 Okay

Margaret

Travelled with group
Disliked: Property conditions & facilities
No air conditioning in the buffet. Only one bar that was airconditioned to use in the evening and it didn’t open to 10:30
Stayed 7 nights in Aug 2024

2/10 Terrible

Michael J

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Please don’t stay at the allegro or any hotel affiliated w the Barcelo group. We booked a trip and our flight was canceled by the airline bc of a hurricane. We contacted the hotel who said if we didn’t show it would be considered a no show even though it was out of our control. We rebooked for two days later and the flight again was canceled. We spoke to the hotel and asked for our room to be rebooked for the following week. They said that they were flexible but Expedia had to contact them. Expedia supposedly contacted them numerous times and they denied a change in dates even though they had availability. Then denied a refund and/or credit. We were not able to get to the island until a week after our trip. The hotel essentially stole our money w no remorse or empathy whatsoever. We just wanted a change so we could celebrate with our family. They refused to do it and stated that the hurricane was not their problem. Horrible and very disappointing customer service. Dont know how a huge corporation like Barcelo conducts business in this manner. Makes no sense.
Stayed 8 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to this resort multiple times. Staff are great. Luis who bartends on premium side always takes great care of me. Will be back soon.
Stayed 4 nights in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid resort. Know that if you go when it’s hot, it’s HOT. Body’s still recovering a week later. That’s not really their fault at all. Food is only okay at best and buffet room over the checkin desk where everyone has dinner can be sweltering. Other restaurants are great. Staff is wonderful, beach is beautiful. We should have taken part in more activities, as this is what a lot of people love here. Kids loved the splash pad and other two pools are fine.
Stayed 5 nights in Jul 2024

6/10 Okay

Tracie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Service was not great. They are not overly friendly. Food was worst part of stay. I would give it a 2. BEACH was worth putting up with mediocre food and service. Resort needs upgrade. Room was cold which was good.
Stayed 5 nights in Jul 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay…if I had any complaints it would be towards the buffet food…it was just ok…nothing great.
Stayed 5 nights in Jul 2024