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El Cid La Ceiba Beach

3.5 star property
3.5-star beachfront resort near Chankanaab Beach Adventure Park

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for El Cid La Ceiba Beach

Outdoor pool, pool umbrellas
Interior
Deluxe Room, Garden View (Expedia Rate)
2 restaurants, lunch served
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry

Explore the area

Map
Carratera A Chankanaab Km 4 5, Cozumel, QROO, 77600
  • Villa Blanca Reef
    12 min walk
  • Discover Mexico Cozumel Park
    17 min walk
  • Stingray Beach
    17 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    15 min drive

Room options

View all photos for Suite, 1 Bedroom, Garden View

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Garden View

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Ocean View

  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Garden View (Expedia Rate)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Garden View (Expedia Rate)

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Pool
El Cid La Ceiba Beach All Inclusive
Pool
All-inclusive
Spa
Restaurant
4.2 out of 5, Very good, (636)
The price is CA $178
per night
CA $246 total
includes taxes & fees
1 Nov - 2 Nov
El Cid La Ceiba Beach All Inclusive

About the area

Cozumel

On the beach.Within a 10-minute walk of the resort, you'll find Arrecifes de Cozumel National Park and Cha'an Ka'an Observatory of Cozumel. Also, Villa Blanca Reef is within half a mile (1 km) and Playa Caletita is within 2 miles (3 km).
View more Resorts in CozumelOpens in a new window

What's nearby

  • Stingray Beach - 17 min walk
  • Punta Langosta Pier - 4 min drive
  • Cozumel Maritime Terminal - 4 min drive
  • Chankanaab National Park - 5 min drive
  • Chankanaab Beach Adventure Park - 6 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 15 min drive

Restaurants

  • ‪Puerta Maya - ‬12 min walk
  • ‪Margaritaville - ‬5 min walk
  • ‪Three Amigos Cozumel - ‬13 min walk
  • ‪Pancho's Backyard - ‬11 min walk
  • ‪Bar Mandy - ‬1 min walk

About this property

El Cid La Ceiba Beach

3.5-star beachfront resort near Chankanaab Beach Adventure Park
El Cid La Ceiba Beach offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A 24-hour business center and a meeting room are available. A children's pool, a fitness center, and a sauna are also featured at the family-friendly El Cid La Ceiba Beach.

Smoking is allowed in designated areas at this 3.5-star Cozumel resort.

  • 60 guestrooms or units
  • 2 dining venues
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
El Cid La Ceiba Beach offers 60 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the resort's full-service spa, El Cocay. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, Spanish

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ceiba Beach
El Cid Ceiba
El Cid Ceiba Beach
El Cid Ceiba Beach Cozumel
El Cid Ceiba Beach Hotel
El Cid Ceiba Beach Hotel Cozumel
El Cid Cozumel
El Cid La Ceiba Cozumel
El Cid Ceiba Beach Resort Cozumel
El Cid Ceiba Beach Resort
El Cid La Ceiba Beach Resort
El Cid La Ceiba Beach Cozumel
El Cid La Ceiba Beach Resort Cozumel

El Cid La Ceiba Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 398 out of 1002 reviews" "
Rating 8 - Good. 315 out of 1002 reviews" "
Rating 6 - Okay. 165 out of 1002 reviews" "
Rating 4 - Poor. 78 out of 1002 reviews" "
Rating 2 - Terrible. 46 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

maria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, had issues with the whole all inclusive thing since apparently that is a separate charge. Close to many shopping options but they only seemed to open on the days that the cruise ships docked.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, the staff was very attentive and accommodating. Also, they were well prepared for the hurricane.
Stayed 5 nights in Jul 2024

10/10 Excellent

geno

Stayed 5 nights in Jul 2024

4/10 Poor

Valerie

Stayed 3 nights in Jul 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Best value in Cozumel, in house dive shop run by a true Gentleman. Great spot!
Stayed 2 nights in Jun 2024

2/10 Terrible

Joel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have been going to El Cid consecutively for some time now. Booking with Expedia sucked because I thought I selected the All Inclusive which is what I searched but apparently Expedia just generated everything. It wasn’t until I was informed at the hotel that they said it had to have All Inclusive in the listing and of course no refunds. Guess my fault for not noticing. I had previously stayed 4 weeks earlier with the all inclusive and paid only $175. My booking this time was $121 so I asked if they could just upgrade me to the price I had paid before since it was an accident I meant to book the All Inclusive. They then tried to tell me it would be an additional $180 plus taxes for myself and a guest. 4 weeks earlier was $175 and now it’s $300. So decided it wasn’t worth it. Then to top it all off, my guest left a ring in the room with tremendous sentimental value. She called a few hours after checkout to see if they found it (which it was left in an obvious spot) and was informed nobody from house cleaning found anything. I highly highly doubt that is true but what can we do. Needless to say I will not be back and everyone I work with in the cruise industry I will inform to avoid this place at all costs.
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Fonatur Marina. We come over to the Island for the weekend from PDC for diving often
Stayed 2 nights in Jun 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Awesome hotel, staff, location and amenities!! Restaurant on site, pool, beach, activities and the most wonderful staff!! I will definitely return again!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

365

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service excellent
Stayed 3 nights in Apr 2024

8/10 Good

Kristalle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Third time staying here so pretty comfy with the property
Stayed 6 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for an overnight stay from the mainland.
Stayed 1 night in Apr 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for price. The rooms are clean and the amenities are nice. I really enjoyed the shows they had. The fire show was actually very impressive.
Stayed 4 nights in Apr 2024

2/10 Terrible

Lena

I booked this hotel as part of a flight/hotel package. The transfer was ultimately deemed "invalid" by both the travel agency and the hotel given the distance and necessary travel time between the airport and the hotel. As a result, I was promised a special waiver to provide me with a refund for the stay as I would not be able to reach the hotel. Despite confirming the impossibility of the transfer, the hotel denied my fee waiver and charged me the full cost of the stay for a trip I was never able to take. I was charged for three nights and I never even stepped foot on the property. Extremely poor customer service. Look elsewhere.
Stayed 3 nights in Apr 2024

4/10 Poor

Kathleen J

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would NOT recommend this hotel. They cater to cruise ship people and not the people who are staying at resort. Once cruise ships leave, everything is closed in this area and no place to eat or seek entertainment unless you go downtown. Reception staff was not helpful, we complained about our beds having holes in the middle, only after multiple complaints one bed was fixed. They charged us an extra tax fee per night that went into play in 12/23. We booked our hotel pkg in 10/23 prior to this extra fee. We were told we should have been given option to decline this fee and we were not given this choice and they refused to refund our money. We were not all inclusive so we paid everytime we ate or drank at the hotel. During check out they wanted to charge us again for what we had the first day when we were at pool because pool wait staff did not mark it as paid. We had to argue with them and have other wait staff confirm we paid each time we consumed something. Reception staff was not friendly or accommodating. Food was good at El Cid, the activities director was fun and engaged with guests staying at hotel. But I would not recommend this hotel
Stayed 7 nights in Mar 2024

10/10 Excellent

Carlyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location, near shops and ships. Fun to watch ships. One not so good thing is shops schedule is ships schedule.
Stayed 2 nights in Mar 2024

10/10 Excellent

Martin, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
how easy is to move around and get to the main hotel ammenities. Snorkeling, this are is impressive.
Stayed 1 night in Mar 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

6/10 Okay

Michol

Liked: Staff & service
The bed was extremely uncomfortable and we woke up with bug bites. The bathroom cleanliness was average. We did enjoy the restaurant and beach area. The staff was friendly and helpful. Overall however, i think the price was excessive for what you get. I probably would not recommend this hotel or return for another visit.
Stayed 1 night in Feb 2024

10/10 Excellent

Londa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo Birthday Trip
Everyone was so accommodating and amazing. It was my first international solo trip and also my birthday! The front desk sent a nice complimentary bottle of red wine to my room to say “happy birthday. The food was delicious and the views….absolutely breathtaking. I slept comfortably as my room was quite nice and comfortable. My stay was amazing and I definitely will make sure I return.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2024

4/10 Poor

Nadiia

Liked: Cleanliness
Disliked: Staff & service
Cozumel is a great place, but not
Cozumel is a buitiful place, but we were dissapointed from the hotel. The beach was not well-maintained, underwater different slabs and pieces of building materials. Directly opposite the hotel there is marine for 5 large liners. The hotel allows 1 internet access per person. When we asked extra acess code for the laptop- they give us the price $22 USD/day. Positive points: spacious room, great view, cleanliness of the room, breakfast buffet.
Stayed 2 nights in Jan 2024

2/10 Terrible

Joaninha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Miaoxian

Travelled with partner
Liked: Cleanliness, staff & service
Staff were kind, polite, and helpful.
Stayed 5 nights in Jan 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying here for years, love this place and the people. Nothing but good things to say about this place
Stayed 5 nights in Nov 2023