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Lumina at Mudra Tulum

3.5 star property
3.5-star aparthotel near Playa Paraiso

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Lumina at Mudra Tulum

Outdoor pool
Grand Penthouse, Multiple Beds, Non Smoking (PH2) | Living area
Grand Penthouse, Multiple Beds, Non Smoking (PH2) | Terrace/patio
Grand Penthouse, Multiple Beds, Non Smoking (ph1) | Private kitchen
Panoramic Apartment, Multiple Beds, Non Smoking (6)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Outdoor space
    Outdoor space

Explore the area

Map
Calle Asunción s/n, La Veleta, Tulum, QROO, 77780
  • Dos Aguas Park
    15 min walk
  • Temple of Doom
    4 min drive
  • Tulum National Park
    4 min drive
  • Tulum, Quintana Roo (TUY)
    15 min drive

Room options

View all photos for Panoramic Apartment, Multiple Beds, Non Smoking (8)

Panoramic Apartment, Multiple Beds, Non Smoking (8) | Living area

Panoramic Apartment, Multiple Beds, Non Smoking (8)

  • 191 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

View all photos for Panoramic Apartment, Multiple Beds, Non Smoking (7)

Flat-screen TV

Panoramic Apartment, Multiple Beds, Non Smoking (7)

  • 191 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

View all photos for Grand Penthouse, Multiple Beds, Non Smoking (PH2)

Grand Penthouse, Multiple Beds, Non Smoking (PH2) | Living area

Grand Penthouse, Multiple Beds, Non Smoking (PH2)

  • 335.08 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 10
  • 2 Queen Beds, 2 Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Panoramic Apartment, Multiple Beds, Non Smoking (6)

Panoramic Apartment, Multiple Beds, Non Smoking (6) | Living area

Panoramic Apartment, Multiple Beds, Non Smoking (6)

  • 191 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

View all photos for Deluxe Apartment, Multiple Beds, Non Smoking (5)

Deluxe Apartment, Multiple Beds, Non Smoking (5) | Living area

Deluxe Apartment, Multiple Beds, Non Smoking (5)

  • 126 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

View all photos for Grand Penthouse, Multiple Beds, Non Smoking (ph1)

Grand Penthouse, Multiple Beds, Non Smoking (ph1) | Living area

Grand Penthouse, Multiple Beds, Non Smoking (ph1)

  • 290.85 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 10
  • 2 Queen Beds, 2 Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Panoramic Apartment, Multiple Beds, Non Smoking (10)

Panoramic Apartment, Multiple Beds, Non Smoking (10) | Living area

Panoramic Apartment, Multiple Beds, Non Smoking (10)

  • 191 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

View all photos for Panoramic Apartment, Multiple Beds, Non Smoking (9)

Panoramic Apartment, Multiple Beds, Non Smoking (9) | Living area

Panoramic Apartment, Multiple Beds, Non Smoking (9)

  • 191 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 Queen Beds and 2 Twin Sofa Beds

View all photos for Deluxe Apartment, Multiple Beds, Non Smoking (1)

Deluxe Apartment, Multiple Beds, Non Smoking (1) | Living area

Deluxe Apartment, Multiple Beds, Non Smoking (1)

  • 126 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

View all photos for Deluxe Apartment, Multiple Beds, Non Smoking (4)

Deluxe Apartment, Multiple Beds, Non Smoking (4) | Living area

Deluxe Apartment, Multiple Beds, Non Smoking (4)

  • 126 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

View all photos for Deluxe Apartment, Multiple Beds, Non Smoking (3)

Deluxe Apartment, Multiple Beds, Non Smoking (3) | Living area

Deluxe Apartment, Multiple Beds, Non Smoking (3)

  • 126 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

View all photos for Deluxe Apartment, Multiple Beds, Non Smoking (2)

Deluxe Apartment, Multiple Beds, Non Smoking (2) | Living area

Deluxe Apartment, Multiple Beds, Non Smoking (2)

  • 126 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

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Aerial view
The Waves Tulum
Pool
Hot tub
Spa
Pet-friendly
4.2 out of 5, Very good, (691)
The price is CA $38
per night
CA $51 total
includes taxes & fees
12 Oct - 13 Oct
The Waves Tulum

About the area

Tulum

La Veleta stay.Within a 15-minute walk of this La Veleta aparthotel, you'll find Hospital de Tulum and Dos Aguas Park. Hunab Lifestyle Center and Tulum National Park are also within 3 miles (5 km).
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Tulum National Park - 4 min drive
  • Gran Cenote - 6 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Tulum Beach - 12 min drive
  • Playa Paraiso - 18 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Sukhothai - ‬5 min walk
  • ‪El Camello Jr - ‬5 min walk
  • ‪La Consentida - ‬9 min walk
  • ‪El Tio - ‬7 min walk
  • ‪Oncè - Nomad Cuisine - ‬8 min walk

About this property

Lumina at Mudra Tulum

3.5-star aparthotel near Playa Paraiso
Lumina at Mudra Tulum offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Lumina at Mudra Tulum. The aparthotel can provide concierge services and wedding services. Free self parking is available.

This 3.5-star Tulum aparthotel is smoke free.

  • 12 guestrooms or units
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • No smoking on site
Lumina at Mudra Tulum offers 12 air-conditioned accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and fans. In-room massages and hair dryers can be requested.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils

Dining

  • Dining table

Bathrooms

  • Shower
  • Free toiletries
  • Eco-friendly toiletries
  • Hair dryer (on request)
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with digital service

Outdoor areas

  • Terrace
  • Deck or patio
  • Garden
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Iron/ironing board
  • Luggage storage
  • In-room massages
  • Wedding services

Location highlights

  • In the suburbs

Things to do

  • 24-hour fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • Security system
  • Outdoor lighting

General

  • 12 rooms
  • Individually decorated
  • Individually furnished
  • 100% renewable energy
  • At least 80% lighting from LEDs

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 58 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a security system, and outdoor lighting in each accommodation.

Property is also known as

Mudra Tulum Aparthotel
Mudra Aparthotel
Mudra Tulum
Lumina at ZAZEN Tulum
Lumina at Mudra Tulum Tulum
Lumina at Mudra Tulum Aparthotel
Lumina at Mudra Tulum Aparthotel Tulum

Lumina at Mudra Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 40 reviews" "
Rating 8 - Good. 6 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 4 out of 40 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Flor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 9 days in the 3 bedroom and 5 days in the 2 bedroom apt. I would recommend this place and would stay here again!!! Pros: Huge Apts. Good location. We felt safe, they had 24 hr security. Wifi was strong. Fans in every room. The AC in the 3 bed apt was amazingly cool. The soaker pool was perfect. With in walking distance to some restaurants. Beautiful birds fly around and visit the balconies. They let us move to the next apt a bit early and were very fast at responding through WhatsApp. Cons: One of the bedroom bathrooms smelled and we couldn't figure out why in the 3 bed apt. No elevators so carrying the luggage to the 3rd level was a work out. The main pool didn't look clean so opted to not go in and stick to our soaker pool. Eventually we saw someone clean it. There's construction across the street but it wasn't loud enough to bother us.
Stayed 6 nights in Jun 2024

8/10 Good

Ashlyn

Travelled with family
Liked: Cleanliness, room comfort
Cute and cozy!
We had a great time! Cute place and cozy. You get everything you see in the pictures.
Stayed 4 nights in Jul 2022

6/10 Okay

Desiree, Huntington Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful but the security at the front door was rude on top of being accused of taking their chrome cast….completely offended!
Stayed 2 nights in Jul 2022

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the cleanliness and the modern look of the amenities.
Stayed 2 nights in Mar 2022

8/10 Good

naeem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good mix of privacy and hotel with staff.
Stayed 5 nights in Dec 2021

10/10 Excellent

Kyla

Liked: Cleanliness, amenities, property conditions & facilities
Rosy was phenomenal! She was very
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This "condo" was excellent for our family of six. Extremely clean and well kept, very cool decor. Upon arrival, which was around 1:30am-ish, the evening guard, Josue, welcomed us, gave us our condo key and gave us a full rundown of the condo and amenities. We have child that requires a very strict diet and at that hour I asked Josue about a place to eat and the type of meal our son requires. I was utterly amazed at how he went above and beyond in trying to locate a restaurant with the type of food our son could eat even at that time of night. I could not thank Josue enough for what he did, as a parent you are forever thankful. Also, we had contact with Rosy prior to our arrival, she responded to my messages almost immediately. She provided a wealth of services available and a great itinerary for our family with four children to go out and explore. Our housekeeping young lady also went above and beyond in coming through when we asked for certain items during our stay. I can't speak enough of all the great folks at Mudra Tulum. P.S. You'll also love the pizza restaurant down the street from them. Sending a tall high five to all and THANK YOU...
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Mudra was so welcoming to someone who was taking his first trip to Mexico! Rosy was the absolute best when it came to getting us taxis, giving us amazing places to go see, setting up our covid test, as well as helping us with a shuttle back to the airport! I highly recommend this place! Amazing workout facility as well as pool area! Thank you Mudra !
Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2021

2/10 Terrible

Marbel

Travelled with family
Disliked: Cleanliness, room comfort
Horrible
As soon as we got to Tulum we parked and we were robbed at gun point. Dangerous neighborhood and their cameras did not work even though they had three cameras at the main entrance. Never had such a bad experience could’ve been killed!
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Horrible customer service the lady literally went at 11 am to our room and went in when I was taking a shower banging on the door and yelling and yelling at us to leave the room at 11 am
Stayed 3 nights in Apr 2021

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, room comfort
Great time
Staff was very helpful and informative through out my entire stay and the room was beautiful
Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveller

Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2020

10/10 Excellent

Canada

Liked: Cleanliness, room comfort
A little paradise
Such a nice property, we had to extend our stay, twice.
Stayed 3 nights in Dec 2020

4/10 Poor

Verified traveller

Stayed 4 nights in Dec 2020

10/10 Excellent

tori

Travelled with group
Liked: Cleanliness, room comfort
Rosy is the best! xx
Mudra was better than expected. Clean spacious, 2 bedroom and large kitchen and living area plus patios. Perfect for working remote and being comfortable. Pool, gym, and grounds are very clean. Extra bonus points for Rosy the concierge who was super kind and helpful. She really went the extra mile to support our needs. Recommend highly for a quiet, clean, spacious apartment stay in the super cool La Veleta.
Stayed 4 nights in Nov 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Great service and staff. We received an upgrade to a larger apartment, though the apartment needed some extra care. The fixtures in the bathroom were not clean and the couch/pillows had stains. It rained heavily and there was some leakage in the apartment. The staff were very responsive and helpful, offering to arrange transportation, coordinate tours and such.
Stayed 2 nights in Oct 2020

6/10 Okay

Chea, San Francisco

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property is beautiful, and our apartment was beautiful as well. However, we had a sewage back up the first night which caused the water to smell AWFUL, and our bedrooms. The second day they had a COVID scare, and had a lockdown. Then that night we lost electricity, so there was no lights, and no a.c. We had hired a chef for that night and he had to cook with his phone light, and we had to eat in the dark. Additionally, it states the beach is 3mi away when it's a 25 minute drive from the hotel. My friends and I had to leave due to the conditions, and they refused to refund us for the entire trip. They would only refund us for the nights we left, but wouldn't refund us for the one night we had to endure the smelly salty water, and our hotel smelling like sewage. I've been communicating with Rosa who is amazing. She's been trying to get her manager to approve our full who is refusing to do so.
Stayed 4 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
The property is a nice place to stay. The staff is friendly once you arrive, they are very hard to contact by phone or email though prior to arrival. The location is decent you are not far from town and you can rent a bike from the property. It is secluded from the main road with all of the shops and food, but a 5 min bike ride places you on the main road. I think this place is great for a large group, I wouldn't really reccomend it for a solo trip.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is spacious, clean, beautiful, and so well maintained. It’s close to everything fun and the night life is really great there as well. Even though it’s near the city the location of where the apartment is very quiet and secluded so you don’t have to worry about noise or rift raft! 10/10 I would stay again.
Stayed 6 nights in Aug 2019

10/10 Excellent

jacobo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bueno el lugar,solo q hubieron dos dias q no nos hicieron el departamento. a cambio de hacer un check out late. hace falta un jacuzzi junto a la piscina
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a BEAUTIFUL PROPERTY!!!!! I wish that it could be captured in the photos. Their customer service was superb, especially with Fabiola. I really wanted the ground floor apt overlooking the pool but we were booked for second floor. Fabiola was able to switch out the space for us. Ground floor apartment opened out to the pool and it made us feel we had our own private pool. Fabiola also made our reservations for us and really tried to help us with our itinerary. Loved this place. Will come back.
Stayed 2 nights in Apr 2019