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Hotel Las Golondrinas

3.5 star property
Family-friendly 3.5-star hotel near Mamitas Beach

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Photo gallery for Hotel Las Golondrinas

Front of property - evening/night
Lobby
Exterior
Lobby
2 outdoor pools

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pool
  • Air conditioning
  • Parking included

Explore the area

Map
Av. Constituyentes, No. 178 Esq. calle 20, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪4 min walk‬
  • Mamitas Beach
    ‪8 min walk‬
  • Playa del Carmen Main Beach
    ‪10 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Plus Room

Standard Plus Room

Standard Plus Room

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room (1)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room (1)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 2 King Beds

View all photos for Suite

Suite

Suite

  • 60 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Seaside stay .Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Mamitas Beach. Also, Playa del Carmen Main Beach is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).

What's nearby

  • Quinta Avenida - 4 min walk - 0.4 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 10 min walk - 0.9 km
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.6 km
  • Xcaret Eco Theme Park - 13 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Los Bisquets Bisquets Obregón - ‬1 min walk
  • ‪Choux Choux Cafe - ‬3 min walk
  • ‪Don Sirloin - ‬2 min walk
  • ‪Suerte de Churro - ‬2 min walk
  • ‪Sabrina – Tradizioni Italiane - ‬2 min walk

About this property

Hotel Las Golondrinas

Family-friendly 3.5-star hotel near Mamitas Beach
There's a restaurant on site. Public spaces have free WiFi. Hotel Las Golondrinas offers its guests 2 outdoor swimming pools and a children's pool. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Hotel Las Golondrinas. Self parking is free.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 4 levels
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
Hotel Las Golondrinas offers 66 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room full-sized refrigerator/freezer

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 260 for adults and MXN 260 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Full-sized refrigerator/freezer

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 260 for adults and MXN 260 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Las Golondrinas
Hotel Las Golondrinas Playa del Carmen
Las Golondrinas Playa del Carmen
Hotel Las Golondrinas Riviera Maya/Playa Del Carmen, Mexico
Las Golondrinas l Carmen
Hotel Las Golondrinas Hotel
Hotel Las Golondrinas Playa del Carmen
Hotel Las Golondrinas Hotel Playa del Carmen

Hotel Las Golondrinas Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 259 reviews
Rating 8 - Good. 97 out of 259 reviews
Rating 6 - Okay. 47 out of 259 reviews
Rating 4 - Poor. 12 out of 259 reviews
Rating 2 - Terrible. 15 out of 259 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
In general good,and fair price,however why i didnt rate as 5 star, because bathroom is stinky,smell like pee, really strong odor. Thats my only bad review in general is a nice hotel and convenient everything is around!!
Stayed 1 night in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, it is very well located. It has very good connections to transportation and food. The only thing that needs to be improved is the reception inside the internet rooms and there are no places where there is no good reception. In general, it is very good.
Stayed 7 nights in Dec 2024

6/10 Okay

Maria

Liked: Amenities, property conditions & facilities
The rooms were a little too small but clean, the bathroom was clean but the toilet seat was rusty, very well situated, the areas outside was amazing it looks like a jungle, the staff was nice.
Stayed 3 nights in Mar 2024

6/10 Okay

Emilia

Everything was ok
Stayed 1 night in Feb 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Staff is friendly and helpful. Walking distance to shops, restaurants, beaches. Skip the breakfast at the attached breakfast bar ... there's a nice little Mexican restaurant on the same block with excellent breakfast menu.
Stayed 9 nights in Feb 2024

10/10 Excellent

Kevin William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great traditional atmosphere

Very nice hotel in a great location just a few blocks away from 5th. Staff was fantastic and helpful with all our needs. Atmosphere is very tradition with the courtyard. The only negative was lack of water pressure in the shower but it was sufficient to get the job done. Would stay hear again. Few doors down was a great latin fast food joint which have great portions. Ate there twice. Location on main street and extremely safe.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gilberto, Hidalgo

Travelled with partner
Good location, safe and quiet
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service

It was just Ok… would not stay again.

The hot water was out for 2 days. The safe didn’t work because they said the battery was probably out. They gave me a lock with key to use for the box, but that didn’t work. It was clean and great location. I sent an email asking about private transportation from airport, they said take the ADO bus.
Stayed 4 nights in Dec 2023

8/10 Good

Marcial

Liked: Cleanliness
Nice location..hotel looks old..good overall
Stayed 1 night in Dec 2023

10/10 Excellent

LARISA FRINE JARDON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. You can walk to the beach and to the ADO bus station. The hotel is cosy and it's got charm. The buffet breakfast could be better, but the staff is nice.

10/10 Excellent

Sahara

Travelled with family
Liked: Cleanliness, staff & service

8/10 Good

Fransisca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cheap stay very clean
Stayed 5 nights in Mar 2023

8/10 Good

Cassandra l

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very close to everything
Stayed 3 nights in Mar 2023

8/10 Good

Anna Tari

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is in a perfect location. Close the grocery store and 5th! Close to restaurants that were priced much better then on 5th. The lush gardens are great however if you want to tan it covers like a canopy and hardly any sun comes through, but beautiful to read and relax by the pool. Staff amazing!
Stayed 10 nights in Feb 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 3 nights in Feb 2023

8/10 Good

Korey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms were clean. No complaints for the price. Kids liked the pools. Would definitely stay there again.

8/10 Good

Hikari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I has everything I needed. Perhaps even more than I did. I had a full tub and spacious bathroom. Perfect sized room for 1-2 people. Front desk were always accommodating. Great stay!
Stayed 1 night in Aug 2022

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Mar 2022

6/10 Okay

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price. Room reminded me of an airport hotel. Very basic. The room I was in only had a window that looked into the property so very little natural light. The staff was super friendly and attentive. The key cards weren’t working on the days that I stayed which was a little inconvenient but staff walked me to my room to let me in. Not a huge deal. Pools are in the shade most of the day but a very nice set up.
Stayed 2 nights in Feb 2022

10/10 Excellent

Edgar Paul, Briarwood

Stayed 8 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Above average hotel close to La Quinta

This hotel is slightly above average. The rooms are clean and it’s a nice area with easy access to “La Quinta.” I would stay here again but it certainly doesn’t deserve a 5 star. I would give it 3.75 stars out of 5. Pros: Clean rooms, quiet, 2 pools, beautiful setting, comfortable beds, and a very friendly bilingual staff. In-room safe. Decent hot-water. Cons: Slow or non-existent wifi. Check-in took more than 30 minutes. I had cancelled one night on my stay and the hotel initially tried to charge me a no-show even though I cancelled before the due time. The key system went down to all the rooms one day and everyone had to be let in by the check-in staff manually. Breakfast is more expensive than La Quinta which is 2 short blocks away. I would stay here again because the property is so nice and the staff is friendly, but they have some work to do. If they want to keep a high rating.
Stayed 5 nights in Feb 2022

8/10 Good

Xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close by to all the restaurants and 5ta avenida. We had drug stores and supermarkets close ata walking distance.
Stayed 9 nights in Feb 2022

6/10 Okay

Hikari

Travelled with family
Liked: Staff & service
That it was generally quiet, clean, convenient and affordable. However, the Wi-Fi was poor. While the staff insisted someone (maintenance) would check in with me... which they never did... I felt as though I was just paying for a good bed. I'm hoping that when I pay for accommodation its for ALL the amenities the facility says it offers.
Stayed 1 night in Feb 2022

4/10 Poor

David

Stayed 1 night in Feb 2022

8/10 Good

Ricardo, Guadalajara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious rooms, well maintained facilities; I would only suggest to provide more than 1 key to the guests even with an extra charge in case it gets lost it was very annoying to have only one when there is more than one person, in addition the hotel is closed after midnight, I got back at 3am with no key and none was there to open the door I had to call the hotel for someone to open it for me
Stayed 3 nights in Feb 2022