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The Fives Downtown Hotel & Residences, Curio Collection by Hilton

4.5 star property
4.5-star luxury hotel near Quinta Avenida

Choose dates to view prices

Photo gallery for The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Outdoor pool
Restaurant
Exterior
Restaurant
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Breakfast available
  • Room service

Explore the area

Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Playacar Beach
    ‪5 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪7 min walk‬

Room options

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms | Terrace/patio

Premium Penthouse, 2 Bedrooms

  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

  • 99 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | View from room

Suite, 1 Bedroom, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence)

  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

Suite, 1 Bedroom, Terrace (1 King Bed) | Living area

Suite, 1 Bedroom, Terrace (1 King Bed)

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, City View (Residence with 1 King/2 Queen)

Premium bedding, minibar, in-room safe, individually decorated

Suite, City View (Residence with 1 King/2 Queen)

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds, Bay View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Bay View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • 96 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Courtyard View

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Courtyard View

  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

Downtown Playa del Carmen stay.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Central Square. Also, Quinta Alegría Shopping Mall is within half a mile (1 km) and Mamitas Beach is within 2 miles (3 km).

What's nearby

  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 5 min walk
  • Central Square - 7 min walk
  • Mamitas Beach - 16 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Karen's Restaurant - ‬2 min walk
  • ‪Burger Playa - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Fives Rooftop - ‬1 min walk
  • ‪Tacos Gomez - ‬2 min walk

About this property

The Fives Downtown Hotel & Residences, Curio Collection by Hilton

4.5-star luxury hotel near Quinta Avenida
The Fives Downtown Hotel & Residences, Curio Collection by Hilton offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury The Fives Downtown Hotel & Residences, Curio Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Playa del Carmen hotel is smoke free.

  • 133 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
The Fives Downtown Hotel & Residences, Curio Collection by Hilton offers 133 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Vassa Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19 per night)
  • Valet parking on site (USD 19 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–11:30 AM: USD 22 for adults and USD 12 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
  • Self parking fee: USD 19 per night
  • Valet parking fee: USD 19 per night
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

The Fives Downtown Hotel & Residences, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 365 out of 600 reviews
Rating 8 - Good. 141 out of 600 reviews
Rating 6 - Okay. 40 out of 600 reviews
Rating 4 - Poor. 24 out of 600 reviews
Rating 2 - Terrible. 30 out of 600 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael A.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at the Fives and it quickly became my favorite hotel in Cancun. Will definitely stay there on my next visit.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ariana

Stayed 4 nights in Oct 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time. Perfect location to 5ta Ave, restaurants & close to ferry. Will definitely come back.
Stayed 1 night in Nov 2024

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Nov 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

emilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best roof top in Playa del Carmen
Stayed 1 night in Sep 2024

10/10 Excellent

Anna Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite properties to stay at in Playa! You can’t go wrong - the best customer service I have ever had at a hotel!
Stayed 4 nights in Sep 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 4 nights in Sep 2024

2/10 Terrible

Britney

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was ok with this property until the water stopped working and couldn’t shower. I had a wedding to attend and I had to go to another hotel to take a shower.
Stayed 3 nights in Aug 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities
It was very noisy… music till midnight
Stayed 4 nights in Jul 2024

10/10 Excellent

Mr Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay....2 bedroom suite was perfect for our family of 5 with great pool on the rooftop. Great kitchenette was even better than we expected. Beach and centre of town being such a short walk was fantastic. Hotel staff were extremely helpful throughout our stay.
Stayed 8 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel close to the beach. Wonderful stay in PDC!
Stayed 1 night in Aug 2024

8/10 Good

Reggie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Ivan

Stayed 6 nights in Aug 2024

8/10 Good

RAMON, Rancho Palos Verdes

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location. Close tonthe beach and Quinta Avenida.
Stayed 1 night in Aug 2024

10/10 Excellent

RAMON, Rancho Palos Verdes

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A great place in the center of downtown and steps away from Quinta Avenida. Very close to the ferry too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick, Pasco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Markeriya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Fransisca Iris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot absolutely loved it
Stayed 5 nights in Jul 2024

8/10 Good

Erick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 7 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Livina

Stayed 2 nights in Jul 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool was great and easy walking to most everything in Playa. Can be a bit loud at night but not too bad. Staff was attentive. The only downside I have for them is that after hurricane Beryl forced us to move the entire vacation schedule by one day due to the ferries not running, this was the only property that wouldn't work with us to change our dates.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose Luis Flores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024