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Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property
5-star beachfront property near Playa Mujeres Golf Club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Garza Blanca Resort & Spa Cancun - All Inclusive

Aerial view
Aerial view
Exterior
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
    Bar
  • Hot tub
    Hot tub
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Laundry
    Laundry

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    9 min walk
  • Punta Sam Beach
    9 min walk
  • Mujeres Beach
    9 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    84 min drive

Room options

View all photos for Junior Suite Swim Up 1 King Bed - All Inclusive

View from room

Junior Suite Swim Up 1 King Bed - All Inclusive

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite - All Inclusive

View from room

Two Bedroom Suite - All Inclusive

  • 170 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Swim Up - All Inclusive

One Bedroom Swim Up - All Inclusive | Living area

One Bedroom Swim Up - All Inclusive

  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View - All Inclusive

View from room

Two Bedroom Ocean View - All Inclusive

  • 170 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed - All Inclusive

View from room

Junior Suite Ocean View 1 King Bed - All Inclusive

  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Loft - All Inclusive

Three Bedroom Loft - All Inclusive | Terrace/patio

Three Bedroom Loft - All Inclusive

  • 447 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Ocean View - All Inclusive

View from room

One Bedroom Ocean View - All Inclusive

  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up 2 Queen Beds - All Inclusive

Junior Suite Swim Up 2 Queen Beds - All Inclusive

Junior Suite Swim Up 2 Queen Beds - All Inclusive

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds - All Inclusive

View from room

Junior Suite Ocean View 2 Queen Beds - All Inclusive

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Queen Beds - All Inclusive

Premium bedding, down comforters, minibar, in-room safe

Junior Suite 2 Queen Beds - All Inclusive

  • 55 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 1 King Bed - All Inclusive

View from room

Junior Suite 1 King Bed - All Inclusive

  • 55 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front - All Inclusive

Three Bedroom Ocean Front - All Inclusive

Three Bedroom Ocean Front - All Inclusive

  • 403 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Suite - All Inclusive

IPod dock

One Bedroom Suite - All Inclusive

  • 116 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Free Upgrade Mousai Cancun - All Inclusive

Free Upgrade Mousai Cancun - All Inclusive | View from room

Free Upgrade Mousai Cancun - All Inclusive

  • 88 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Finest Playa Mujeres by The Excellence Collection - All Inclusive
On private beach
Pool
Hot tub
All-inclusive
4.5 out of 5, Wonderful, (1006)
The price is CA $883
per night
CA $883 total
includes taxes & fees
2 Dec - 3 Dec
Finest Playa Mujeres by The Excellence Collection - All Inclusive

About the area

Punta Sam

Beachfront retreat .Within a 10-minute walk of the property, you'll find Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 miles (3 km).

What's nearby

  • Punta Sam Ferry Terminal - 9 min walk
  • Punta Sam Beach - 9 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Isla Mujeres Ferry Terminal - 78 min drive
  • North Beach - 88 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪Hiroshi Bar - ‬2 min walk
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬18 min walk
  • ‪Caprichos Villa del Palmar - ‬7 min walk
  • ‪Davinos - ‬7 min walk

About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

5-star beachfront property near Playa Mujeres Golf Club
Garza Blanca Resort & Spa Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Garza Blanca Resort & Spa Cancun - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 1 building
  • 452 guestrooms or units
  • 9 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2020
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Family friendly

  • 7 outdoor pools
  • Children's club
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free valet parking on site
  • Onsite parking options include a carport and a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 7 outdoor pools
  • 3 spa tubs
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Playground
  • Shopping mall
  • Shopping
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 47
  • Smooth flooring in room
  • Wheelchairs available on site

Room amenities

Entertainment

  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Espresso maker
  • Griddle
  • Minibar

More

  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garza Blanca Resort & Spa Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 875 reviews" "
Rating 8 - Good. 124 out of 875 reviews" "
Rating 6 - Okay. 54 out of 875 reviews" "
Rating 4 - Poor. 32 out of 875 reviews" "
Rating 2 - Terrible. 35 out of 875 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Maritza

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Aug 2024

6/10 Okay

Irina

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Nikki

Liked: Cleanliness, property conditions & facilities
Here's a polished version of your experience for an Expedia review: --- **Mixed Experience: Some Great Moments, But Service Needs Improvement** Our stay had its ups and downs. After a delayed flight from Toronto and losing our luggage, we arrived at the hotel around 10 PM. Unfortunately, our initial experience at the restaurant was disappointing; the staff was quite rude and refused to serve us. However, Luis Butler was incredibly helpful—after I shared my concerns, he quickly spoke with the property manager, who then upgraded our room at no charge. The manager also personally apologized, which I really appreciated. The hotel itself is beautiful—brand new, with a lovely swimming pool. However, there’s not much to do at night, which was a bit boring. The biggest letdown was the beach; it was very dirty, with a lot of seaweed, making it impossible to swim in the ocean. On our last day, we had another negative experience when a staff member at the pool, Fernando, refused to take our lunch order, despite being told that food service was available until 4 PM. It was disappointing and frankly unpleasant, especially after being told everything was included. Overall, I noticed that many of the outdoor staff seemed to prioritize guests who tipped them generously. While there were some great aspects to our stay, the inconsistent service and lack of evening activities left us feeling underwhelmed. If the service were more consistent, this hotel could easily be a top-notch destinat
Stayed 6 nights in Aug 2024

10/10 Excellent

Miona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, top shelf liquor, clean facilities, friendly and attentive staff. Would definitely Come back. The best all inclusive we’ve been to so far.
Stayed 6 nights in Aug 2024

10/10 Excellent

Victoria Ivory, Washington

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Fairly new and the staff is so polite. Not one single detail was missed. The made every experience personable. The food was absolutely delicious.
Stayed 4 nights in Aug 2024

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing negative to say
Stayed 6 nights in Aug 2024

10/10 Excellent

One, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Aug 2024

10/10 Excellent

Jenea

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was great … loved the hospitality..!!!
Stayed 4 nights in Aug 2024

8/10 Good

Diamond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and we enjoyed the amenities. However the water in the sink/shower had a distinct odor. We used bottled water to brush our teeth.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Ambar

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Resort is fairly new so facilities and rooms are clean and modern. Resort is next to a commercial ferry, beach is not clear blue and full of algae. No sand on the sea floor, very rocky and slippery flat rocks, will need water shoes. Hotel staff was for the most part are rude and or dismissive as there was no oversight or management around. Restaurants were good but PACKED, bfast was CHAOS and had a long wait. Less expensive Hotel next door has same owner and guest there can book restaurants at Garza. Concierge are not helpful if you decline the vacation ownership presentation. Concierge are your only recourse for booking dinner- if you're not willing to give up half of your day to a vacation ownership presentation you will be ignored during your stay. Concierge really PUSH the presentation to guest and at breakfast you can overhear staff making sales pitches over meals to captive families. Not worth the price and definitely not 5 star resort experience.
Stayed 8 nights in Jul 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and kind. Very well kept and clean. A lot to do and overall a wonderful experience!!
Stayed 4 nights in Aug 2024

8/10 Good

Hatim

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent very high end! Dinner was excellent. Breakfast wasn’t good room service or pool service for food took forever. There is no all inclusive ice cream shop coffee shop or candy shop very bad for that never been to a place without that
Stayed 5 nights in Aug 2024

8/10 Good

Keisha Nicole, Clarksburg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was absolutely amazing. The only downside was that there wasn’t much to do after the pool closed and there wasn’t much to do for teenagers. Need more evening activities for all ages.
Stayed 5 nights in Aug 2024

10/10 Excellent

Calin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice and clean pools are great they still have some construction undergoing overall a very nice place to spend your vacation
Stayed 8 nights in Aug 2024

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Kexin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at this hotel and was impressed by the new and amazing amenities. The staff were exceptionally friendly, which added to the overall positive experience. However, booking a table at the dinner restaurant was challenging during the first two days of my stay. Thankfully, the concierge was incredibly helpful and managed to resolve the issue, which really made my day. Overall, I had a great stay and appreciated the attentive service.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lexi, Morrisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best food I've eaten on an all-inclusive property! The service is impeccable and consistent throughout the property! Rooms are spacious and luxurious as well! While this is a Family resort, its hard to miss them because there's so much going on and to do!
Stayed 3 nights in Jun 2024

8/10 Good

Aidin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and nice, they should do something about the mosquitoes at night time you can’t go outside due to them. Entertainment wise they didn’t have any shows, so it was boring. Is really hard to get reservations for the restaurant too, the first day we arrived we loose our reservation for the steak house and they were not flexible at all with us.
Stayed 5 nights in Aug 2024

6/10 Okay

Jennifer

Stayed 5 nights in Aug 2024

4/10 Poor

yahui

Disliked: Cleanliness
Stayed 4 nights in Jul 2024

8/10 Good

Hung

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Enid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service .
Stayed 4 nights in Aug 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. The food is very and tastes, drinks are gorgeous. We love to have the beach near by the pool. The view is unique. The only thing we missed is a restaurant buffet for lunch. The staff is nice and friendly. Specially our butlers Luis & Francisco. We definitely going back soon.
Stayed 5 nights in Jul 2024

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my family for my daughter’s birthday. It is a very nice and well-kept resort. They have a great variation of restaurants and bars. Overall we had a great time. It is very family friendly. Be mindful and keep track of what you eat and drink as sometimes the bar tenders serve and offer you random drinks and that aren’t part of the all inclusive and they don’t even tell you. We had a little surprise bill at the end of our stay.
Stayed 3 nights in Aug 2024