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The Royal Haciendas All Inclusive

4.0 star property
4-star beachfront property near Mamitas Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Haciendas All Inclusive

Exterior
Aerial view
6 outdoor pools, pool umbrellas, sun loungers
6 outdoor pools, pool umbrellas, sun loungers
Beach/ocean view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    5 min drive
  • Allora
    2 min walk
  • ADO Terminal Alterna Playa del Carmen
    9 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    15 min drive

Room options

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

  • 97 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

  • 134 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Room, 2 Double Beds, Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Beachfront

  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite 2 Children Stay Free

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite 2 Children Stay Free

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Ocean View

  • 97 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Run of the House

Pillowtop beds, in-room safe, individually decorated

Run of the House

  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Villa

Pillowtop beds, in-room safe, individually decorated

Deluxe Villa

  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.1 out of 5, Very good, (3863)
The price is CA $953
per night
CA $1,156 total
includes taxes & fees
1 Jan - 2 Jan
Occidental at Xcaret Destination - All Inclusive

About the area

Playa del Carmen

Beachfront retreat .With a stay at this Grand Coral property, you'll be within half a mile (1 km) of Chun-Zumbul (diving site) and 2 miles (3 km) of Playa Xcalacoco. Gran Coyote Golf and Punta Esmeralda Beach are also within 2 miles (3 km).

What's nearby

  • Playa Xcalacoco - 5 min drive
  • Gran Coyote Golf - 8 min drive
  • Quinta Avenida - 13 min drive
  • Playa del Carmen Main Beach - 13 min drive
  • Punta Esmeralda Beach - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪The Fives Plaza - ‬5 min drive
  • ‪La Laguna - ‬14 min walk
  • ‪Arezzo - ‬5 min drive
  • ‪Breeze Pool Bar - ‬5 min drive
  • ‪Lizards Pool Bar & Terrace - ‬5 min drive

About this property

The Royal Haciendas All Inclusive

4-star beachfront property near Mamitas Beach
The Royal Haciendas All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Royal Haciendas All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 252 guestrooms or units
  • 4 levels
  • 18 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 3 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 6 outdoor pools
  • 2 outdoor tennis courts
  • 4 spa tubs
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch plasma TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Haciendas All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

The Royal Haciendas All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 956 out of 1621 reviews" "
Rating 8 - Good. 383 out of 1621 reviews" "
Rating 6 - Okay. 164 out of 1621 reviews" "
Rating 4 - Poor. 65 out of 1621 reviews" "
Rating 2 - Terrible. 53 out of 1621 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Monique, Bowie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

Andrew

Stayed 6 nights in Aug 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Premanand Samuel

Stayed 4 nights in Aug 2024

8/10 Good

Dulce Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo lindo para un par de días, sencillo, nada extravagante, nada espectacular, pero comida bien, alberca bien. Buena cantidad de gente. El cuarto super cómodo.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sergio

Stayed 5 nights in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Edluar

Stayed 5 nights in Aug 2024

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great food, well maintained plaace.
Stayed 4 nights in Aug 2024

10/10 Excellent

LORENA

Stayed 5 nights in Aug 2024

8/10 Good

Fernando Alvarez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing and the staff was so helpful. The food was so good! The only thing I didn't like was that our concierge was pressuring us to go to a time share presentation and because we didn't go he didn't help us out our entire stay. All we wanted to do was enjoy our time unbothered.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ratna, Astoria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience. Resort is very clean. Amenities are great. Nice and cozy pools. Stuffs are ok in the restaurant. Food options are ok. I request them for a little late checkout till 1:00pm due to my flight but they said I only can stay there till 12:00pm. Basically I didn’t get any VIP access treat except $50 dollars credit. Overall it was a nice vacation with my family.
Stayed 4 nights in Aug 2024

2/10 Terrible

Konstantin, Brooklyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though its all inclusive, everything has extra costs. You want your child at kids club ? Pay extra for activities. You someone who smokes ? Walk to a secluded cheap smoking area with 2 chairs. You want proper dining? Eat at the same buffet every day and get a chance to reserve a spot at 1 other restaurant for 1 time out of the week. You want room service? Wait 3 hours . You want a vacation, go elsewhere.
Stayed 5 nights in Aug 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good place for families to relax and have fun.
Stayed 5 nights in Aug 2024

10/10 Excellent

EFREN SOUZA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was very clean, organized and everything in neat condition.
Stayed 8 nights in Aug 2024

10/10 Excellent

Sonia cervantes

Stayed 7 nights in Aug 2024

8/10 Good

Elena

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The beach needs staff attention, not very clean and the rocks are very sharp at the water entrance. It might be organized better Not a lot of entertainment in the evening and overall activities, the kayaking was always unavailable due to weather
Stayed 8 nights in Aug 2024

8/10 Good

silviu iulian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet Friendly staff
Stayed 8 nights in Aug 2024

10/10 Excellent

Gulsum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good at that hotel. We were so happy to stay there. We will go back as soon as possible again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Emmie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean! Great customer service!
Stayed 5 nights in Aug 2024

10/10 Excellent

Stephen Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccably maintained and beautiful grounds.
Stayed 5 nights in Aug 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with private beach good dining and amenities
Stayed 5 nights in Aug 2024

10/10 Excellent

Eleanor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The signage is lacking possible you might lost inside the vicinity. They probably make a signage where to go in case of emergency. However , we enjoyed our stay the food is great, staffs are friendly. One thing that i dont like is they do not return immediately our refund that takes days prior returning and informing for lost and found. We are already on my country before we knew it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Simon, Stow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, amazing staff. Great experience.
Stayed 10 nights in Aug 2024