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El Dorado Maroma, Catamarán, Cenote & More Inclusive

4.5 star property
4.5-star beachfront hotel near Tres Rios Ecopark

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Dorado Maroma, Catamarán, Cenote & More Inclusive

Private beach, white sand, snorkeling, 2 beach bars
Outdoor banquet area
SWIM UP SUITE | Terrace/patio
Exterior
Private beach, white sand, snorkeling, 2 beach bars

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Free airport shuttle
  • On private beach
  • Bar
  • All-inclusive
  • Pool
  • Room service

Explore the area

Map
Playa del Carmen, QROO
  • Maroma Beach
    1 min walk
  • Lima Limon
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    19 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    42 min drive

Room options

View all photos for MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

HONEYMOON SUITE

HONEYMOON SUITE

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

PRIVATE POOL SUITE

PRIVATE POOL SUITE

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

SWIM UP SUITE

SWIM UP SUITE

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for JUNIOR SUITE

JUNIOR SUITE

JUNIOR SUITE

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

El Dorado Royale, Catamarán, Cenote & More Inclusive

Pool
All-inclusive
Free airport shuttle
Parking included
4.3 out of 5, Excellent, (259)
The price is CA $1,366
per night
CA $1,366 total
includes taxes & fees
1 Jan - 2 Jan
El Dorado Royale, Catamarán, Cenote & More Inclusive

About the area

Playa del Carmen

Beachside getaway.Your stay at this Maroma hotel places you within 6 miles (10 km) of Tres Rios Ecopark and El Camaleón Mayakoba Golf Course. Gran Coyote Golf is within 9 miles (15 km) and Mamitas Beach is within 12 miles (20 km).

What's nearby

  • Maroma Beach - 1 min walk
  • Playa Paraiso Golf Course - 10 min drive
  • Tres Rios Ecopark - 12 min drive
  • El Camaleón Mayakoba Golf Course - 12 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Alberca - Pool - Bar - ‬16 min drive
  • ‪Pajarito - ‬11 min drive
  • ‪Chaya - ‬14 min drive
  • ‪Bella Vista buffet restaurant - ‬16 min drive
  • ‪El Mirador Lobby Bar - ‬16 min drive

About this property

El Dorado Maroma, Catamarán, Cenote & More Inclusive

4.5-star beachfront hotel near Tres Rios Ecopark
El Dorado Maroma, Catamarán, Cenote & More Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Maroma, Catamarán, Cenote & More Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

You can unwind with a drink at one of the 2 beach bars. WiFi is free in public spaces. This all-inclusive hotel also offers a garden and a terrace. Free valet parking is available.

This 4.5-star Playa del Carmen hotel is smoke free.

  • 149 guestrooms or units
  • 2 bars on the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
El Dorado Maroma, Catamarán, Cenote & More Inclusive offers 149 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, NÁAY SPA. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • 2 beach bars
  • Room service available

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Kayaking
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Entertainment

  • 40-inch Smart TV
  • Cable/satellite channels
  • DVD player

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free minibar

More

  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

El Dorado Maroma, Catamarán, Cenote & More Inclusive Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 55 out of 63 reviews" "
Rating 8 - Good. 5 out of 63 reviews" "
Rating 6 - Okay. 2 out of 63 reviews" "
Rating 4 - Poor. 1 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EDM was amazing!!! ALL staff were attentive and helpful from the time we arrived to the time we left. I had so much enjoying the amenities. The beach, the swim-up pool bar, and the entertainment at Rick’s. I visited with a group and we enjoyed everything. I upgraded from a private pool suite to a swim-up suite. The bathroom with the toilet room needs some updating, but besides that, everything else looks great. I also would love if they upgraded the food options. Some restaurants were, some were closed, some served different items on different days. I think something consistent at each restaurant with different options would be great. I will definitely visit again and recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

Frederick Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t have had a better experience.
Stayed 5 nights in Aug 2024

10/10 Excellent

Christine Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait to go back
Stayed 5 nights in Aug 2024

10/10 Excellent

Tenzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Maroma very much. Loved how clean safe and quiet the resort was. Food was great especially the buffet at the fiesta was my favorite. Thank you Maroma ^_^
Stayed 4 nights in Aug 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to Mexico and El Dorado Maroma exceeded our expectations! The property was quiet, clean, and staff was very nice and professional. The beach was nicest beach we've ever been on. Sand is really soft. Lots of activities if you choose. Room was very spacious and clean. We loved Papitos! Stay here if you can as you won't regret it. We will be back!
Stayed 6 nights in Aug 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my partner for 5 wonderful days. The property was beautiful and we were very happy with our room. The ocean was spectacular and pools were excellent as well. But the best to us hands down were the staff who always went out of their way to make sure we were happy, and the food. The only area that could use improvement is greater clarity around who works for what company; we were confused by the difference between El Dorado staff, Lomas Hospitality, and Exotic Travellers, the latter of which we were led into a timeshare-type presentation (done really well! but not for us). Not fully understanding what Lomas was, and how it related to our airport transfer versus speaking with other staff caused some stress.
Stayed 5 nights in Aug 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service and staff were awesome. The beach is incredible. A very peaceful resort. Just what we were looking for.
Stayed 5 nights in Jul 2024

8/10 Good

Brian David, Avon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

CHARLES EDWARD FLOYD, Westwego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I begin! the resort was amazing the food was good and not just generic resort food. Papitos was by far my favorite restaurant. Breakfast, lunch, and dinner was amazing. The catamaran ride was an added bonus. The beaches were perfect, It wasn't crowded. I had a blast. Eli our concierge was on point! she was so helpful and made sure all our needs were met. We even sat through a timeshare presentation and received a free massage at the spa for our troubles. The presentation wasn't that bad so spend the two hours, cause trust me its worth it. Oh and the junior sweet was anything but junior. The room was huge. Literally the biggest room I've ever stayed in. Fridge was stocked with waters, soda, and beer daily. All the bar staff was nice, I would recommend to bring small bills for tips. Those folks work hard and make each guest feel special. I know this review doesn't do them any justice, but you cant do wrong here. Would come back without a doubt. Thanks again Eli!!!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Armina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the place is lovely. Exceptional service whereever we went. We had delicious food in the restaurants, with care about allergens and our food preferences clear. Generally low crowd level made the experience exceptional, just what we were looking for.
Stayed 5 nights in Jul 2024

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very hospitable. The grounds were very well maintained. The restaurant on the adjacent hotel was a 5 star dining experience $120 a person
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a quiet quaint place to go, this is it! The staff was amazing. They always went out of the way to ensure you were having a great time and had everything you need. The beach was amazing, cleaned every morning and almost all day long. Everything was tremendous!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First time there. The food is amazing and the staff incredibly friendly and helpful. Hurricane Beryl came through and they handled it with grit and determination and kept guests fed, liquored, hydrated and safe! Beautiful place and property and even more beautiful people. GO.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nichelle

Stayed 10 nights in Jun 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My partner and I had an exquisite time at El Dorado! What a relaxing, special, and first experience staying in the Riviera Maya area—the amenities were well maintained and ample, the staff (specifically our main beach attendant Eli and all of the bar tenders) was kind, helpful, and more than accommodating, the location is gorgeous and so easy to travel in and out from. Everyone at Lomas Hospitality really made our stay effortless: from scheduling activities to hosting daily resort events (the beach fiesta was a smash), even transport to and from the airport was seamless. The food was wonderful, as were the drinks, all our cravings satisfied and enjoyed to the fullest. Thank you so much for a memorable time, we will be back as soon as possible!
Stayed 6 nights in May 2024

10/10 Excellent

Andrea Marian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente comida!
Stayed 3 nights in Jun 2024

6/10 Okay

Graham Ian

Travelled with partner
Liked: Amenities, property conditions & facilities
Honestly, I'd like to give a better rating, but after dinner on day 2 of 9, I got really ill from the food we ate the day before. My boyfriend got sick maybe half a day after. I know water can be an issue, but after what is now 3.5 weeks on, I am still waiting on test results to see what I caught from this resort. The cost of the trip basically went to staying in the hotel room the whole time. Maybe we were just unlucky, as the hotel was gorgeous and high end ... I'd love be to give it a better rating, but after the day I just had yesterday.... I still.can't give the hotel a thumbs up. I wish I could get my vacation time back.....
Stayed 8 nights in Jun 2024

10/10 Excellent

Tiffannee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a Beautiful resort and so relaxing trip. Great restaurants and staff. The beach was beautiful and had adequate cabanas and lounge chairs available for guests. I would definitely recommend this resort.
Stayed 4 nights in Jun 2024

10/10 Excellent

Marcus, Jonesboro

Liked: Cleanliness
Stayed 5 nights in Jun 2024

8/10 Good

Maedeh

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Andre, Grovetown

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jun 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you are hesitant to book here - STOP and just do it! Beautiful location. Phenomenal staff. Amazing culinary choices. We were looking for an adults only, relaxing, romantic trip - and that is EXACTLY what we got. Booked a Private Pool Suite - the view was outstanding. The outdoor shower was something straight out of my dreams! Loved it! The housekeeping team was incredible and seemed to predict our next need/request without ever being asked. The beach had the softest sand. You truly felt like you were in a private tropical paradise. Never a problem finding a beach bed or chair. Restaurant choices were exceptional - no buffets! Beach party and bands were perfection. Several activities daily. Drinks are incredible and truly ALL inclusive - no limitations - great selection! If you are a wine drinker they did have an exceptional wine list - however, they are primarily by the bottle and not included. Mixed drinks, sodas, juices, etc all available. Tipping is not required; but definitely appreciated and will get you great service! No nickel/diming - no surprise charges. Truly an all inclusive vacation! The spa was lovely (additional cost of course); but well worth it! The photos online of the grounds do not do this place justice! It is truly beautiful. The mattress was wonderful. Linens were in good repair. Room was SPOTLESS. Some of the furniture could use updating, but it did not detract from the experience. In room drinks were always replenished.
Stayed 4 nights in May 2024

10/10 Excellent

Wilson Castillo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing experience. Best resort I’ve been to. All staff members are wonderful and made the experience unforgettable. Beach is so beautiful and always clean. I love this place.
Stayed 4 nights in May 2024

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at many all inclusive resorts and this was my favorite so far! I loved the small walkable size, gourmet food offerings and very relaxed atmosphere.
Stayed 5 nights in May 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food was excellent, and the staff is really friendly. Elisio at Lima Limon was fantastic and Alredo our beach waiter was also very friendly.
Stayed 5 nights in May 2024