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Wyndham Garden Playa del Carmen

4.0 star property
4-star hotel near Quinta Avenida

Choose dates to view prices

Photo gallery for Wyndham Garden Playa del Carmen

Exterior
Lobby
Garden
Premium bedding, in-room safe, desk, blackout drapes
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pool
  • 24/7 front desk

Explore the area

Map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪15 min walk‬
  • Xcaret Eco Theme Park
    ‪12 min drive‬
  • Mamitas Beach
    ‪12 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪252 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

View from room

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | View from room

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

City center stay.Your stay at this Playacar hotel places you within 2 miles (3 km) of Quinta Avenida and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 miles (10 km).

What's nearby

  • Quinta Avenida - 15 min walk - 1.3 km
  • Playa del Carmen Maritime Terminal - 16 min walk - 1.4 km
  • Playa del Carmen Main Beach - 19 min walk - 1.6 km
  • Xcaret Eco Theme Park - 12 min drive - 8.8 km
  • Mamitas Beach - 12 min drive - 3.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Taqueria el Ñero - ‬11 min walk
  • ‪Rolandi's - ‬5 min walk
  • ‪Don Sirloin Playacar - ‬5 min walk
  • ‪Lara & Luca - ‬7 min walk

About this property

Wyndham Garden Playa del Carmen

4-star hotel near Quinta Avenida
Wyndham Garden Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Wyndham Garden Playa del Carmen. Free self parking is available.

This 4-star Playa del Carmen hotel is smoke free.

  • 196 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (43 inches high)
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Sign language-capable staff
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Wyndham Garden Playa del Carmen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 440 out of 1007 reviews
Rating 8 - Good. 301 out of 1007 reviews
Rating 6 - Okay. 148 out of 1007 reviews
Rating 4 - Poor. 62 out of 1007 reviews
Rating 2 - Terrible. 56 out of 1007 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Stayed 6 nights in Dec 2024

2/10 Terrible

Jasmin

Stayed 1 night in Dec 2024

6/10 Okay

Faustinie

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 6 nights in Dec 2024

4/10 Poor

YENNY, PLAINFIELD

Stayed 1 night in Jan 2025

8/10 Good

Adelsy Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All good
Stayed 3 nights in Dec 2024

10/10 Excellent

AKHIL

Stayed 1 night in Dec 2024

2/10 Terrible

Hageet

Disliked: Cleanliness, staff & service, property conditions & facilities
Rundown room It’s definitely not a four star, maybe one Staff are not friendly
Stayed 7 nights in Dec 2024

2/10 Terrible

Rustam, Richmond Hill

Stayed 1 night in Dec 2024

10/10 Excellent

Wafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well-maintained
It was a well-maintained room! I had a great time staying there. Breakfast was okay, I would say Wyndham could benefit by having a better menu for breakfast with more variety. Overall, I recommend this hotel!
Stayed 2 nights in Dec 2024

8/10 Good

Karla Yesenia

Travelled with family, Travelled with family and small children
Liked: Staff & service
.
Stayed 5 nights in Dec 2024

6/10 Okay

MARIA

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Rustam, Richmond Hill

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Requested a crib for all of our multiple reservations for this property and they do not have a crib available for us despite knowing that we are checking in with 4 guests including 2 babies. We just had to share a bed for all 4 of us and it awful.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Dec 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cerca de Playacar
Bien ubicado, habitacion amplia, todo limpio
Stayed 1 night in Dec 2024

8/10 Good

Nellys

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación hay mucha la humedad no hay ventilación , las ventanas no se habren . Lo más conveniente es colocar un aromatizante de lavanda o algo suave para que no se quede ese olor desagradable cuando entra una a la habitación. Lo demás está bien .
Stayed 2 nights in Dec 2024

10/10 Excellent

Julian

Stayed 5 nights in Oct 2024

6/10 Okay

Amy, Hanley

Liked: Amenities
If you try to pay in USD, they will give you a terrible exchange rate. With some work I paid closer to my reservation quote but still more than I expected. General exterior of the hotel looks more dingy than the pictures shown. There were no hand towels in the room, and you need your ID to get pool towels. Lots of choices for breakfast and there are ebikes on-site for rental.
Stayed 1 night in Nov 2024

6/10 Okay

Cesar, Patterson

Travelled with family
The check in agent did his job but didn’t even smile with no personality at all. The rooms looked simple, the caulking in the bathroom was stained and shower curtain was too short causing a lot of water to splash out to the floor, the closet door was unhinged, no phone in the room to call for service. On the positive , the rooms and property were clean and the bed was comfortable, breakfast was good. Overall it was fine for a late check in & one night stay but not worth the price paid.
Stayed 1 night in Oct 2024

8/10 Good

LYDIA

Stayed 2 nights in Oct 2024

4/10 Poor

Anjum, Mechanicsburg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Daniela

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, quiet place not too far from the main attractions. No hiding fees.
Stayed 1 night in Sep 2024

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, breakfast is good, nice pool, near from down town driving
Stayed 2 nights in Sep 2024

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to park and the air conditioning was blowing nice and cold.
Stayed 1 night in Sep 2024

10/10 Excellent

Randal

Liked: Property conditions & facilities
Dated but safe with good value
Stayed 1 night in Sep 2024