See all properties

Wyndham Garden Playa del Carmen

4.0 star property
4-star hotel near Quinta Avenida

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Wyndham Garden Playa del Carmen

Exterior
Garden
Premium bedding, in-room safe, desk, blackout drapes
Property amenity
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Xaman Ha Aviary
    13 min walk
  • Quinta Avenida
    15 min walk
  • Playa del Carmen Maritime Terminal
    16 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    13 min walk

Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Room
Residence Inn by Marriott Playa del Carmen
Pool
Breakfast included
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (871)
The price is CA $94
per night
CA $124 total
includes taxes & fees
1 Nov - 2 Nov
Residence Inn by Marriott Playa del Carmen

About the area

Playa del Carmen

City center stay.Your stay at this Playacar hotel places you within 2 miles (3 km) of Quinta Avenida and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 miles (10 km).

What's nearby

  • Quinta Avenida - 15 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk
  • Playa del Carmen Main Beach - 19 min walk
  • Xcaret Eco Theme Park - 12 min drive
  • Mamitas Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Rolandi's - ‬5 min walk
  • ‪Lara & Luca - ‬7 min walk
  • ‪Don Sirloin Playacar - ‬5 min walk
  • ‪Bendita Costilla - ‬11 min walk

About this property

Wyndham Garden Playa del Carmen

4-star hotel near Quinta Avenida
Wyndham Garden Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Wyndham Garden Playa del Carmen. Free self parking is available.

This 4-star Playa del Carmen hotel is smoke free.

  • 196 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Wyndham Garden Playa del Carmen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 435 out of 1001 reviews" "
Rating 8 - Good. 326 out of 1001 reviews" "
Rating 6 - Okay. 142 out of 1001 reviews" "
Rating 4 - Poor. 56 out of 1001 reviews" "
Rating 2 - Terrible. 42 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
Excellent , good location 2 minutes driving to Ferry Port or quinta avenida in playa del carmen
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
great
Stayed 1 night in Jun 2024

6/10 Okay

sharath

Liked: Staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Monica

Travelled with family and small children
Disliked: Staff & service, amenities
Customer service is horrible! They have no towels at all. There is always something missing in the rooms, hair dryers, hand towels, ironing etc.
Stayed 6 nights in Jun 2024

8/10 Good

Edwin

Its ok the servive
Stayed 2 nights in Jun 2024

6/10 Okay

Martin, Fort Worth

Travelled with partner
Liked: Staff & service, amenities
Property hasn’t been renovated.
Stayed 1 night in May 2024

10/10 Excellent

Susana

Travelled with family
Liked: Amenities
I like everything 💕
Stayed 5 nights in May 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 14 nights in Feb 2024

8/10 Good

Piotr, DES PLAINES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was perfect, beds are comfortable, problem is with hot water, you need to open valve full hot and wait 3 minutes for hot water, before that no hot water.
Stayed 3 nights in Mar 2024

4/10 Poor

Juan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not enough staff. Low cleaness just to bed and breakfast hotel.
Stayed 5 nights in Mar 2024

8/10 Good

Edy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent place for a short vacation, just one thing, I don't know why there is so much inconsistency when changing the towels
Stayed 5 nights in Apr 2024

8/10 Good

Cesar, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
The price and some of the amenities such as coffee maker and the pool. I didn't lile the access to public transportation such taxi and shared rides. Some the employee need a little Customer Service training.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jerry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is dirty and smells very bad, mold everywhere, no shampoo or conditioner in the bathroom, bedding and towels are also dirty and yellow, limited food varieties and almost nothing left after 9am, coffee tastes like water and breakfast fruits are not fresh and made my daughter had a diarrhea. It’s not a hotel! It’s more like a motel!!!
Stayed 2 nights in Mar 2024

6/10 Okay

Neha

😊
Stayed 5 nights in Mar 2024

10/10 Excellent

Jose Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good hotel, nice and well located, 15 min walk to fifth avenue, and 3 minutos to good and traditional restaurants, in general aspects very good, we stayed for 6 nights and we are very happy
Stayed 5 nights in Mar 2024

6/10 Okay

Daniel

Stayed 2 nights in Feb 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: Easy access from the fwy. Secure free parking. Free breakfast. Bed was soft. Clean sheets. Room was clean! Price was good. Cons: Very dated. Rusty lampshades. Paint peeling from walls. Furniture dated and worn/damanaged. Couldn't open sliding glass door myself. Walls paper thin. For Wyndham, I expected a lot more! Whoever owns this building really needs to invest in new furniture and upgrades in the bathroom and vanity areas. The staff were fantastic!! Very friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra, Dawson Creek

Liked: Staff & service, property conditions & facilities
This hotel is a hidden gem! It is not close to stores and restaurants but we were looking for quiet and comfortable and that it is! The beds were so comfortable I didn’t want to leave! The breakfast was adequate but we were late so it wasn’t really fresh by the time we got there. I would definitely stay again!!
Stayed 1 night in Feb 2024

6/10 Okay

Diego Augusto

Liked: Staff & service
Disliked: Cleanliness
Stains on some of the sheets and furniture, hair all over the place including new sheets and some on the floor. We knew it was not our hair since we already have very short hair.
Stayed 7 nights in Feb 2024

6/10 Okay

Murray

Liked: Staff & service
Disliked: Property conditions & facilities
Wasn't dirty but wasn't really clean. Needs up up keep done on prooerty(rooms).
Stayed 7 nights in Feb 2024

8/10 Good

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, 15 minute walk to the beach, 5th Ave and the shuttle to Conzumel
Stayed 7 nights in Feb 2024

6/10 Okay

Marie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent hotel with large rooms. Difficult to find entrance with google maps. No hot water in the room was an issue.
Stayed 1 night in Feb 2024

2/10 Terrible

Boris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Wyndham brand should be removed from this plac
We had a misfortune to stay in this hotel for a week. I was tricked by the pictures and a brand name. The reality was quite the opposite. Among the main amenities they advertise are; Daily housekeeping - in theory, yes. But the room remained rather dirty after it and so called premium bedding are old sheets that are yellow with age and nearly falling apart (same as the towels). And one day there was no housekeeping before 3PM, so we skipped it. Near the beach - if a brisk 15-20 minutes walk is near the beach then yes. Fortunately we came to Mexico to dive and also had a rental car. Restaurant and bar/lounge - there is a hall that is filled with tables where they serve a very mediocre breakfast. But otherwise there is no restaurant and no bar at all. Outdoor pool - yes, but a VERY small one. Pool bar - a structure, yes, but doesn't function. The windows do not open and you have to keep AC always on making your room smelly after a few days. The beds are not comfortable at all and the bathroom very old and unkept. I really can't find any good thing to say about the hotel apart from the nice girls at the reception. Otherwise the service doesn't exist. The Wyndham brand should be removed from this place.
Stayed 7 nights in Feb 2024

6/10 Okay

lisa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Close to a mini mall 5 minute walk Close to Sam's club 5 minute walk
Stayed 2 nights in Feb 2024