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Villas Akalan

3.5 star property
3.5-star guest house near Tulum Mayan Ruins

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Villas Akalan

Room, 1 Queen Bed, Garden View
Courtyard
Studio
Apartment, 2 Bedrooms, Kitchen, Pool View | In-room dining
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Polar Poniente Street between, Tulum, QROO, 77760
  • Dos Aguas Park
    13 min walk
  • Tulum National Park
    18 min walk
  • Cenote Calavera
    19 min walk
  • Tulum, Quintana Roo (TUY)
    4 min drive

Room options

View all photos for Studio

Studio

Studio

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Queen Bed, Garden View

Room, 1 Queen Bed, Garden View

Room, 1 Queen Bed, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Bedrooms, Balcony, Pool View

Studio Suite, 2 Bedrooms, Balcony, Pool View

Studio Suite, 2 Bedrooms, Balcony, Pool View

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Triple Room, Multiple Beds, Pool View

Terrace/patio

Standard Triple Room, Multiple Beds, Pool View

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 1 Bedroom, Terrace, Garden View

Terrace/patio

Apartment, 1 Bedroom, Terrace, Garden View

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchen, Pool View

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, Kitchen, Pool View

  • 100 sq m
  • Sleeps 7
  • 1 Double Bed, 2 Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

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Mi Tulum
Pool
Kitchen
Parking included
Free WiFi
4.7 out of 5, Exceptional, (30)
The price is CA $71
per night
CA $111 total
includes taxes & fees
1 Nov - 2 Nov
Mi Tulum

About the area

Tulum

Heart of Tulum.Your stay at this Tulum City Center guesthouse places you within 2 miles (3 km) of Tulum Mayan Ruins and Dos Aguas Park. Hunab Lifestyle Center and Tulum National Park are also within 2 miles (3 km).
View more Guest houses in TulumOpens in a new window

What's nearby

  • Tulum National Park - 18 min walk
  • Gran Cenote - 4 min drive
  • Playa Ruinas - 6 min drive
  • Tulum Mayan Ruins - 6 min drive
  • Playa Paraiso - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 89 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Tacos y tortas el tio - ‬5 min walk
  • ‪La Coqueta - ‬1 min walk
  • ‪Boston’s - ‬6 min walk
  • ‪Papaya Pizza & Co - ‬3 min walk

About this property

Villas Akalan

3.5-star guest house near Tulum Mayan Ruins
As a guest of Villas Akalan, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Villas Akalan also features a garden, a picnic area, and express check-in. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tulum guesthouse.

  • 7 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 2013
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
Villas Akalan offers 7 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. This Tulum guesthouse provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:30 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 70 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13 for adults and USD 13 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, cash, mobile payments, and PayPal. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Villas Akalan Condo Tulum
Villas Akalan Condo
Villas Akalan Tulum
Villas Akalan
Villas Akalan Tulum
Villas Akalan Guesthouse
Villas Akalan Guesthouse Tulum

Villas Akalan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 94 reviews" "
Rating 8 - Good. 34 out of 94 reviews" "
Rating 6 - Okay. 8 out of 94 reviews" "
Rating 4 - Poor. 3 out of 94 reviews" "
Rating 2 - Terrible. 3 out of 94 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice having a pool and a refrigerator. The air conditioner didn't cool our room to the degree we set it. A gym on the next street plays loud music in the morning. Although the staff is pleasant and most speak English, sometimes no one is around and the water is often empty. Even so, I still would stay there again as the place is in a good location at the edge of town, the price is good, and the grounds are really beautiful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ashish

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, Very much safe. Few really good eating place in walking distance. only problem we faced was no hot water in our rooms. But they gave us extra room to use washrooms. On the whole, it was a very nice stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Manuel

Stayed 1 night in Apr 2023

6/10 Okay

Ernesto Jr

Liked: Staff & service
Small villa but if is just to spend the night is fine, the hot water is not continuous fluent comes and goes, shower head just pour water everywhere, no toilet paper for the first two days, dark street from the villa to the main road, no coffee on the room or on the front desk.
Stayed 3 nights in Mar 2023

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how central it was. Very close to the main strip and lots of shopping and dining options close by. The room had a fridge which worked very well. The pool was nice and the option to refill the free water was a nice touch! Free coffee too.
Stayed 3 nights in Mar 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here in early October '22. Very nice quiet property. Pool was excellent. We had the standard triple room above the pool and it was perfect for us. There were some good restaurants within walking distance (La Coqueta for tacos, El Cayuco for seafood, Papaya for good 100 peso pizza) as well as a convenience store a minute away and a large grocery. Great cheap bike rentals a few blocks away (corner of Escorpion Sur and Calle Sol Ote.). Easy access to the bike paths going to the beach or to the temple area. Cheap laundromat with beer and food nearby (Bo). Great birdlife and reptiles in the courtyard, green geckos, large iguana. It's an ideal location in Tulum so long as you don't mind riding bikes to the beach. The rooftop bar (Nana) wasn't loud when we were there and they do have great cocktails (a bit spendy but good). Georgina at the front desk was very nice! We'd stay here again!
Stayed 5 nights in Oct 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing pool and garden. Each unit has a private outdoor patio or balcony and we had a full sized refrigerator. No soap or shampoo so bring your own. Surprisingly quiet for a busy area. Would book agaun.
Stayed 1 night in Feb 2022

10/10 Excellent

RICARDO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Okay the place is beautiful there’s no noises so you can chill out the pool is amazing the staff it’s beyond nice the only thing I wish they need it’s a tv, the location was perfect less than 10 minutes to get to the hotel zone and couple blocks from the banks restaurants etc Highly recommend!!
Stayed 4 nights in Jan 2022

10/10 Excellent

Luiz

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
That’s a great place to stay with family, friends or alone.
Stayed 4 nights in Jan 2022

10/10 Excellent

Alena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet and pleasant place away from the party crowds.
Stayed 4 nights in Jan 2022

8/10 Good

Molly

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The pool is very nice and our condo had a private rooftop lounging area that was VERY nice
Stayed 3 nights in Jan 2022

8/10 Good

sarah

Travelled with group
Liked: Cleanliness, room comfort
Nice price for the hotel
Need a bit of supplies like covers ( they don’t have it)
Stayed 5 nights in Dec 2021

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort
Nice, quiet and safe
Stayed 1 night in Apr 2021

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, room comfort
Please do not waist your time at this property; extremely bad condition. Towels were very old and not clean. Small room, dirty bathroom. No TV. Late night party at the near by room and we could not sleep. Water leaking below the sink. Not all lights in the room was working. No pressure in the water.
Stayed 4 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Villa Akalan is conveniently located near the Super Aki market, the Collectivo and numerous bike and car rentals. You can walk the main downtown strip in minutes and the beach access is @15-20 walk. Rooms were basic but clean. No extra amenities like shampoo, conditioner or lotion. We had issues with no hot water the first two days. We told the staff and they said they would fix it. Second night still no hot water but we had it on the third morning. Property is really small, maybe 10 units and has a security gate so we felt safe. There’s a small pool that is kept clean. Staff was very nice and professional. If you’re on a budget and want a clean no frills place, that is in walking distance to market, town and beach then you can’t go wrong with Villa Akalan.
Stayed 5 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Beata

Liked: Room comfort
Good Wifi, Hot Water, Smelly Bed
This is the 5th hotel I've stayed in Quintana Roo area but the first time my bed and pillows smelled like a sweaty man has been on it previously and the smell soaked into the mattress or something. I don't think it was due to the humidity in the area. My room type was "Superior room with one king bed". It's on the second floor with a very cute balcony and private staircase. The interior of the room is very basic however, with a fridge, air conditioner, ceiling fan, an old couch, a round table, no microwave, and no TV. For me it's fine because I only go back to sleep. The fact that it is really close to a Super Aki supermarket is nice but there is no kitchenette for cooking anyways. What I really enjoyed is the hot water for shower!! It gets really hot really fast. Half of the hotels I've stayed in the Q.R. area barely have hot water, or takes forever to heat up. It was a 17 minutes walk from the ADO terminal.
Stayed 3 nights in Feb 2021

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, room comfort
This was a really cute place ideal to relax during the day at night there was a little noise from hostel rooftop next door but I really liked the big balcony and view of the pool
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The place was REALLY nice. That being said what we rented onlive wasn't what the property tried to check us into. It was due to a computer error. Expedia and the hotel both expected us to just be okay sith the downgrade or us pay the difference. When we booked online we selected a room with a full kitchen that slept 3. At check in we were took to a 12X12 room with 2 twin beds no kitchen, tv, or anything. About 2 1/2 hours later on the phone with Expedia we were told pay a lot more additional to the hotel and Expedia would make it right. We did this and unfortunately it took the past 10 days and probably 14 hours of phone calls to finally get the refund. We haven't seen it yet. I would stay again but NEVER without knowing exactly what room it was in advance. I would only rent it inperson. The hotel refuses to answer the phone when Expedia called and this is why it took soooo many days. They didn't care about copies of confirmations or the emails it clearly listed a room with a full kitchen. The people who worked the front desk acted like they cared but had no say on anything only the manager who you never would see. Beautiful property just online printing errors with the room amenities made our stay very frustrating. Thankfully the online errors have been fixed.
Stayed 9 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
This a great property. People were very nice and always very accommodating. Beautiful pool. Small number of guests so very peaceful. Excellent location to the town of Tulum and close to the beach. Would definitely return again and recommend it to others. A good value.
Stayed 5 nights in Jan 2021

6/10 Okay

Verified traveller

Disliked: Room comfort
nice property, room not good
property is pretty with lots of trees and greenery and a scenic pool area. there was always a place to park. the night desk clerk at check-in was very very helpful and went above and beyond. there is a complimentary drinking water cooler at the check-in desk but at night it was empty. i was unable to contact the property by phone before check-in, and hotels.com was unable to reach them either, which would have been unfortunate if i had any issues finding the property or checking in. the room i had (cheapest room, double bed) was extremely bare and sparse, and the bed was hard as a rock (and i normally sleep on a firm mattress). i was only there for 2 nights but i could not have stayed longer. there was a mini fridge provided but it was placed outside the room so it was not secure. there is a small slot window in the bathroom with no screen, looking out into a weird creepy crevice of the building and a wooded area beyond. the room was extremely humid even with the a/c running at 22 degrees C, so it was necessary to have the window open to vent the bathroom. the shower head needed to be replaced (most likely clogged with mineral deposits) because the spray was in all directions and didn't provide enough water pressure despite water pressure at the sink being fine. i also found the temperature to be inconsistent depending upon what i assume is others using water at the same time. the only toiletries provided were a pump container of liquid hand soap at the sink and shower.
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2021

8/10 Good

Glen

Travelled with family
Liked: Property conditions & facilities
The staff is patient and helpful I was late to check in office stayed open till I arrived and every request was fulfilled for me.
Stayed 2 nights in Jan 2021

10/10 Excellent

Trishia

Travelled with group
Liked: Cleanliness, room comfort
It was great and fast, awesome place to stay if you ask me. Near the main streets of Tulum and walking distance of the bars.
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
great potentialbut needs to improve upkeep and mgt
the hotel has a big potential with the layout of its property (parking space, great first impression, spaceous rooms, pool, garden-like embellishment); however, its housekeeping and the general management of the property need to seriously be improved. we were given a room with 1 towel only, despite specifying we are a party of 2; and no toiletries were intially provided in the bathroom/toilet. upon requesting for toiletries, we were given sachets of shampoo, and two bottles of liquid hand soap - one of which we were told to use as a bodywash. receptionist Swami said there's hot coffee at the reception area during breakfast time; but it was not there the next morning. good thing we at least saw it there the second morning. moreover, no hot drinking water is available for other purposes. the pool is not cleaned, evident due to a dark green hue (moss starting to grow on the sides). these lapses were still fine. what was horrible and totally unacceptable were the beddings. we first noticed that the sheets, pillows, and pillow cases smelled like dried sweat - the type that sticks and lingers on your hair, skin, and clothes. this prompted us to pull the outer sheets only to discover that the sheet underneath was with a dried blood stain! it's as if the linens were not changed after someone used them. proper maintenance and housekeeping should be practised to take this otherwise amazing property to its full potential.
Stayed 2 nights in Oct 2020