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La Valise Tulum, member of Small Luxury Hotels

4.5 star property
4.5-star beachfront hotel near Sian Ka'an Biosphere Reserve

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Photo gallery for La Valise Tulum, member of Small Luxury Hotels

Private beach, white sand, sun loungers, beach umbrellas
Master Suite
Exterior
Master Suite
Private beach, white sand, sun loungers, beach umbrellas

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa

Explore the area

Map
Carretera Tulum-Boca Paila Km 8.7, Tulum, QROO, 77780
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪18 min walk‬
  • Tulum Mayan Ruins
    ‪17 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Cenote Master Suite - Jungle Side

Cenote Master Suite - Jungle Side | Terrace/patio

Cenote Master Suite - Jungle Side

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room

Garden View Room

Garden View Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

  • 66 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite Lower

Garden Suite Lower

Garden Suite Lower

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Suite Upper - Jungle Side

Jungle Suite Upper - Jungle Side

Jungle Suite Upper - Jungle Side

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Room - Jungle Side

Jungle View Room - Jungle Side

Jungle View Room - Jungle Side

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite Upper

Garden Suite Upper

Garden Suite Upper

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cenote Suite Lower - Jungle Side

Cenote Suite Lower - Jungle Side | Terrace/patio

Cenote Suite Lower - Jungle Side

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | View from room

Junior Room

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite Lower - Jungle Side

Signature Suite Lower - Jungle Side

Signature Suite Lower - Jungle Side

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Upper

Beachfront Upper

Beachfront Upper

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Room

Beachfront Room

Beachfront Room

  • 40 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite Upper - Jungle Side

Signature Suite Upper - Jungle Side

Signature Suite Upper - Jungle Side

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

On the beach.With a stay at this Zona Hotelera hotel, you'll be within 2 miles (3 km) of Sian Ka'an Biosphere Reserve and 6 miles (10 km) of Tulum National Park. Also within 9 miles (15 km) are Temple of Doom and Tulum Mayan Ruins.

What's nearby

  • Tulum Beach - 1 min walk - 0.2 km
  • Ven a la Luz Sculpture - 18 min walk - 1.5 km
  • Tulum National Park - 7 min drive - 5.7 km
  • Tulum Mayan Ruins - 17 min drive - 11.6 km
  • Playa Paraiso - 25 min drive - 7.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 64 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬14 min walk
  • ‪Hartwood - ‬14 min walk
  • ‪La Taqueria - ‬2 min walk
  • ‪Arca - ‬13 min walk
  • ‪Wild - ‬8 min walk

About this property

La Valise Tulum, member of Small Luxury Hotels

4.5-star beachfront hotel near Sian Ka'an Biosphere Reserve
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At La Valise Tulum, member of Small Luxury Hotels you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a garden and a terrace. Self parking is free.

This 4.5-star Tulum hotel is smoke free.

  • 22 guestrooms or units
  • 2 levels
  • 8 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 2018
  • Continental breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar on the beach
La Valise Tulum, member of Small Luxury Hotels offers 22 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Exterior

Be Tulum Beach & Spa Resort

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  • Spa
  • Parking included
4.5 out of 5, Wonderful, 432 reviews
The price is CA $460
CA $606 total
includes taxes & fees
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Be Tulum Beach & Spa Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Designer stores
  • Free beach club
  • Free bicycle rentals
  • Full-service spa

Accessibility

  • No elevator

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at La Valise Tulum, member of Small Luxury Hotels

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Valise Tulum Hotel
Valise Hotel
Valise Tulum
La Valise Tulum
La Valise Tulum, member of Small Luxury Hotels Hotel
La Valise Tulum, member of Small Luxury Hotels Tulum
La Valise Tulum, member of Small Luxury Hotels Hotel Tulum

La Valise Tulum, member of Small Luxury Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 133 out of 151 reviews
Rating 8 - Good. 10 out of 151 reviews
Rating 6 - Okay. 4 out of 151 reviews
Rating 4 - Poor. 1 out of 151 reviews
Rating 2 - Terrible. 3 out of 151 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding accommodations and service.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana Luisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the beach side in the main hotel. The room was beautiful and looked out right on the beach. The staff was first class and super helpful for anything we needed. Would definitely recommend La Valise!
Stayed 3 nights in Sep 2024

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,great rooms,great accomodations.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Dayma

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi experiencia en La Valise fue absolutamente extraordinaria. Desde el momento en que llegué, me sentí como en casa, gracias a la cálida bienvenida del personal y al ambiente acogedor del hotel. La atención al detalle es impecable, desde la decoración hasta los servicios personalizados que hicieron de mi estancia algo inolvidable. Las habitaciones son un verdadero refugio de paz, combinando comodidad con un diseño sofisticado. Me encantó la amplitud del espacio, la cama increíblemente cómoda, Cada rincón del hotel refleja un gusto exquisito, haciendo que la experiencia sea visualmente impresionante y relajante al mismo tiempo. El servicio fue impecable durante toda mi estancia. El personal no solo fue amable, sino que se anticipó a todas mis necesidades de manera sutil y eficiente. Sentí que cada miembro del equipo estaba genuinamente comprometido con hacer de mi estancia algo perfecto.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sohaib, Ashburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the dining hall is breathtaking!! The staff is very helpful and friendly. The rooms and the amenities are nice. In the warmer months, I’d recommend the beach/garden side rooms. The jungle side rooms are great but the run warmer is summer months. There are a lot of dining options and experiences nearby.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service

Good not great but with amazing staff

First of all the property has amazing and friendly staff, very nice food and a super beautiful view on the beach from the breakfast place on the beach side. The room we booked had a very pretty bedroom and outside area with small pool, however the upstairs terrace looked down into dirty jungle (empty bottles and cans) and the area looked sad (2 dirty old hammocks and that’s it). All that wouldn’t have put me off but to get to your sink and toilet you had to leave the room through a door so the sink is outside in the heat with all the insects and the toilet had an open roof which resulted me finding a variety of scary insects. After one night we asked if they have any rooms with bathroom inside and OMG we got a huge upgrade thanks to the manager Nathalie. It was a beautiful outstanding suite which would have been perfect if the AC was stronger and the hotel was cleaner and in better condition in general.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved La Valise! It was very clean and luxurious, the staff was very kind and helpful! The spa is beautiful and the massages were amazing! Cons: The road to the property is not in the best condition, very narrow with lots of cars, bikes and pedestrians don’t is very chaotic. Lots of construction. Everything near the hotel is very expensive! $20 for a 5 min cab drive. $200 for restaurants so be prepared!
Stayed 5 nights in Jul 2024

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roll-out bed to the deck
Stayed 5 nights in Jul 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Love the environment. Really recommend .A place to RELAX.
Stayed 2 nights in Jul 2024

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, property conditions & facilities
lovely luxury stay
Stayed 4 nights in May 2024

10/10 Excellent

Jeremy, Colorado Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and amazing staff!! We loved everything!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Renee, Grapevine

Stayed 2 nights in Jun 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our time here, 6 days, beautiful property. The staff were very welcoming, knowledgeable, engaging and helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Kevin Trelles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La valise was nice, the staff amazing!
Stayed 2 nights in Jun 2024

6/10 Okay

Robyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible hotel. Amazing service and catered to all our needs. Will definitely return.
Stayed 4 nights in May 2024

2/10 Terrible

Luke

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Damaris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge here is amazing! Shoutout to the entire staff at la valise. Amazing service. Can’t wait to book again
Stayed 2 nights in May 2024

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful property. Great food and staff. We would come here again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Cheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Great service, relaxing.
Stayed 5 nights in Apr 2024

8/10 Good

Kelvis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, the cleanliness and the amenities were great. Eddy and Jesus which were our two butlers went above and beyond with everything we could have asked for. I can’t explain how comfortable me and my fiancée felt with their service. Now, I have to point that we had an inconvenience with Room #9 (jungle view). This particular room I assume is next to the kitchen. It was a nightmare with the noise from 6am up to 11pm. It was already one of the most expensive hotels from my options and the least I wanted to expect is a noisy room right next to the kitchen. Everything else satisfied my expectations from what I read on the reviews.
Stayed 2 nights in Apr 2024