Zama stay.Your stay at this Zama condo places you within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Also, Jaguar Park is within half a mile (1 km) and Tulum National Park is within 2 miles (3 km).
You'll have the entire condo to yourself and will only share it with other guests in your party.
Zama Village
4.5-star luxury condo near Tulum Mayan Ruins
A private beach is featured. Zama Village offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. The luxury Zama Village also features tour/ticket assistance, a garden, and laundry facilities. Free self parking is available.
1 guestroom or unit
Childcare (surcharge)
Self-service laundry
Front-desk safe
Tour and ticket information
Garden
Guest accommodations at Zama Village offer washers/dryers and safes. Accommodations have separate sitting areas and are furnished with single sofa beds. Beds feature premium bedding. Accommodations at this 4.5-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on a limited basis and hair dryers can be requested.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Services and conveniences
Free bottled water
Housekeeping (limited availability)
Safe
Safe at front desk
Tour and ticket assistance
Things to do
Bicycle rentals
Children's pool
Scuba diving nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
Bicycle rentals
Garden
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for USD 20.00 per night.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 300.00 per vehicle (roundtrip)
Housekeeping is available for an additional fee and varies based on length of stay
Crib (infant bed) fee: USD 20.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
We should mention
Reservations are needed for massage services. For reservations, contact the condo before arrival using the contact information on the booking confirmation.
Property is also known as
Casa Kanyt-Ha Condo Tulum
Casa Kanyt-Ha Condo
Casa Kanyt-Ha Tulum
Casa Kanyt-Ha
Zama Village Condo Tulum
Zama Village Condo
Zama Village Tulum
Zama Village Condo Tulum
Zama Village Condo
Zama Village Tulum
Condo Zama Village Tulum
Tulum Zama Village Condo
Condo Zama Village
Casa Kanyt Ha
Zama Village Condo
Zama Village Tulum
Zama Village Condo Tulum
Zama Village Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 9 reviews
10 - Excellent
4
Rating 8 - Good. 2 out of 9 reviews
8 - Good
2
Rating 6 - Okay. 3 out of 9 reviews
6 - Okay
3
Rating 4 - Poor. 0 out of 9 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 9 reviews
2 - Terrible
0
9.6/10
Cleanliness
9.0/10
Staff & service
7.8/10
Property conditions & facilities
Reviews
6/10 Okay
Kate
20 Mar 2018
Liked: Cleanliness, room comfort
Disliked: Staff & service
Off Beach, maintenance issues but spacious
Big and beautiful with multiple maintenance issues.
One-way streets not marked, a drive to the beach. Well appointed kitchen but minimal hot water, none at all in one half. An alarm clock a few doors away was on for 3 days.
Kate
Stayed 7 nights in Mar 2018
6/10 Okay
Mike, Seattle
4 Mar 2018
Liked: Cleanliness, staff & service
Good but this is not Hotel Zama
Overall the apartment was very good, it had two bedrooms and two bathrooms. Lenin provided excellent service and was prompt with requests. There were a few minor issues like lack of toilet paper or the holders that were fixed promptly the next day. The washer did not work and was not fixed while we were there, however the hotel staff offered to get our towels and clothes laundered for free.
The main reason I gave this place three stars is that Expedia displayed reviews of Hotel Zama which is right on the beach when I was trying to book Zama Village, I did realize this after the booking but could not do anything because the booking was non refundable. This complex is 2+ kilometers from the beach.
Mike
Stayed 11 nights in Feb 2018
8/10 Good
Lucie B.
18 Feb 2018
Clean condo in a quiet location
We loved the quiet location, far from the crowd of the beach. The property manager Lenny was very helpfull for us. Some basic maintenance would be required to make it a 5 stars: Maintenance of the AC, kitchen Equipment, bathroom maintenance.
We rented a two bedroom apartment/condo in Zama Village which had all the amenities we needed to enjoy our one-week stay. We had been communicating with Lenin prior to our arrival and he met us promptly upon our arrival to Zama Village and showed us the apartment. He was very efficient, informative, and courteous. Zama is a large complex with a lot of construction going on, however, the majority of the time it was quiet enough for us to enjoy. Within the complex there is a small store and a restaurant called the Chacabar which we ate at a couple of times. Excellent food and pizza at very reasonable prices. We toured a few condos under construction with Ignacio who was also very friendly; no pressure whatsoever; we requested the tour.
The beach is very close with the spectacular colors of the Caribbean water. My husband enjoyed riding the waves. Also this is very close to the Tulum ruins. We had a car, but the parking gets crowded after about 12 pm. We also rode bikes to the beach one day which wasn't far at all. We went to Poc-Na beach club two days which was very nice; great food and nice shaded beach beds. Also went to the public section, which was fine except we had no chairs. Dined at the Mezzanine restaurant right nearby with a beautiful view; delicious Thai menu, but other items as well. Also went there for breakfast one morning which was really nice. We tried Ziggy's beach club one day. Shaded beach beds are complimentary with $60 food/drink minimum.
Cathy
Stayed 7 nights in Feb 2018
6/10 Okay
Dave, US
18 Oct 2016
Liked: Cleanliness, staff & service
Disliked: Room comfort
Didn't like location. Always driving
Air conditioners didn't work right. To far from beach. Visited beach at Maria Del Mar we would told we could go there. They told us to leave we brought our own drinks. I would never go to that dump again. Our condo pool was nice. I would rather have a nice all inclusive on the beach