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Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5 star property
3.5-star beachfront hotel near Cozumel Museum

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Photo gallery for Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
Standard Room, Partial Ocean View
Deep-tissue massages, beach massages
Standard Room, Pool View | View from room
Outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Spa
  • Bar

Explore the area

Map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Punta Langosta Pier
    ‪14 min walk‬
  • Cozumel Maritime Terminal
    ‪2 min drive‬
  • Cozumel Museum
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View

Standard Room, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

  • Partial ocean view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Cozumel

On the beach.With a stay at this Colonos Cuzamil hotel, you'll be within 2 miles (3 km) of Cozumel Museum and 6 miles (10 km) of Chankanaab National Park. Chankanaab Beach Adventure Park is within 6 miles (10 km) and Paradise Beach is within 9 miles (15 km).

What's nearby

  • Dolphinaris - 4 min walk - 0.4 km
  • Stingray Beach - 12 min walk - 1.0 km
  • Punta Langosta Pier - 14 min walk - 1.2 km
  • Cozumel Maritime Terminal - 2 min drive - 1.9 km
  • Cozumel Museum - 2 min drive - 2.2 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬7 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5-star beachfront hotel near Cozumel Museum
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive like an outdoor pool, a children's pool, and a fitness center.

A free manager's reception is offered. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3.5-star Cozumel hotel is smoke free.

  • 179 guestrooms or units
  • 2 dining venues
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Languages

English, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scuba diving

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 415 out of 1005 reviews
Rating 8 - Good. 294 out of 1005 reviews
Rating 6 - Okay. 148 out of 1005 reviews
Rating 4 - Poor. 90 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We typically always stay here because the price is good. Can’t ever seem to get dinner reservations so we spend a lot to go off the property to eat. Otherwise we never really Ave any issues. Little things like last time the WiFi was down in the rooms. But that just meant working by the pool.
Stayed 9 nights in Jan 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is everything. Our divers get picked up on our dock, walking along the water way to dinner and shopping. The staff is very good when you need something. The pool I believe is the largest on the island. Plus they have a snorkeling beach area in front of the hotel.
Stayed 9 nights in Mar 2025

10/10 Excellent

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 7th time we have stayed at this property. We originally went for our divers convenience. Now we really enjoy so much more. The staff, the largest pool on the island, a beach, open air restaurant on the water, walking and shopping, dining all in our area.

10/10 Excellent

Katherine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time there and it was fantastic
Stayed 10 nights in Mar 2025

8/10 Good

JUSTIN, Fenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good was just okay. It wasn’t a priority for me though so I was ok with that. Affordable scooter rental was very welcome. The staff were very engaging and fun around the pool. The massage staff was also great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying there. The only other suggestion I have is your Chester drawers are very very old and falling apart. Everything else was really nice.

10/10 Excellent

Brian Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful Property. Close to town. Pier for boat pick up.

10/10 Excellent

Paula, COMMERCE CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

2/10 Terrible

Amy J

Travelled with partner
Do not stay here! Food was disgusting. Bathrooms in room were disgusting. Staff seem annoyed if you ask for anything. Plastic reusable cups they use, they do not wash properly. Barely any nightly entertainment. Cannot drink the alcohol as its poor quality. This is definitely a dive resort for divers who typically don’t care about anything other than their diving. So, if you are a diver, this hotel is for you. If you aren’t a diver, go someone with an ounce of class It’s not worth being a little cheap. Pay a little extra for something more tolerable.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jana

Travelled with family, Travelled with group
Everyone was so great! Lovely place with good food and amenities.
Stayed 7 nights in Jan 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tienen mucha variedad en la comida ademas no me pareció que la comida estuviera rica; es decir me pareció bien pero no más que eso. No hay muchas actividades de entretenimiento. La playa es un arrecife por lo que es de piedras lo cual hace un poco difícil bañarse en el mar y disfrutar. El hotel no esta frente al mar, se encuentra al otro lado de la calle por lo que hay que cruzar la calle o pasar por un tunel para llegar a la playa. Sin embargo el personal siempre fue my atento y servicial, siempre pendientes de nosotros, si veian que estabamos buscando algo se acercaban inmediatamente a preguntarnos que necesitabamos. En el área de la piscina habia personal que de vez en cuando se paseaban preguntando si queríamos algo de beber pero a mi parecer no lo hacían lo suficiente. Pasábamos las ardes en la piscina y solo se aparecian una o dos veces con suerte en toda la tarde. Las habitaciones son grandes y limpias aunque la manija de la puerta para salir al balcon estaba rota y no cerraba bien, lo cual reportamos en su momento pero a parte de eso todo bien; las camas cómodas y la limpiaban todos los días.
Stayed 5 nights in Jan 2025

8/10 Good

Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, room was clean, and services especially the all inclusive dining plan was amazing. Staffs provided high quality service everywhere! Very impressed! Need to mention that there is a corridor to cross the street under the ground and leads to the dining hall beside the sea which is very convenient. Also there is a diving shop right beside.
Stayed 5 nights in Dec 2024

8/10 Good

Jorge

For my travel purposes, this property met my standards of expectations. Buffet was good and special dining events fell below par in my expectations. On-site diving was convenient and well organized. Diving and accommodation prices were reasonable compared to the cookie-cutter big name resorts. Location was great- easy access to ferry, airport, and downtown area. Minor housekeeping issues are not worth mentioning. Overall a good experience. I would stay again.
Stayed 13 nights in Dec 2024

8/10 Good

Sandra P

Travelled with partner
Liked: Staff & service, amenities
Lo mejor: ubicación, comida y atención Lo peor: la cama, colchón demasiado duro y mucha claridad en el cuarto:( Excelente, equipo de entrenamiento, Jesus the best!!! El un resort pequeño, sencillo y conveniente para los amantes del buceo. Si buscas algo elegante, este lugar no es para ti.
Stayed 5 nights in Jan 2025

10/10 Excellent

chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Gregory

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nothing like the photos. Been to Cozumel many many times and first time there, and unfortunately won’t return. Weird that there wasn’t any furniture in my room other than a king bed and a mini fridge. No place to sit and relax. Hot tub didn’t feel as warm as the ocean. Breakfast was ok, the best breakfast was when they had some bacon.
Stayed 6 nights in Dec 2024

6/10 Okay

Maeve

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a tired 3 star hotel at best. I was pretty disappointed by the hotel amenities. The staff is friendly. The food is barely edible. I would not recommend the all inclusive package. Absolutely go into town to eat instead. Rooms are clean and serviceable but bare bones. The internet only works in the lobby- which means the TV’s in the rooms don’t work. The only pros = there is a decent pool side bar, there is a scuba shop onsite and the dive boat leaves from the hotel pier. I will stay elsewhere next time.
Stayed 4 nights in Dec 2024

8/10 Good

Soomin

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Levour

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Visit was good overall, i would just say the property is older and to make sure you wear the wristband they provide. They will go out of the way to charge you for everything!
Stayed 4 nights in Dec 2024

6/10 Okay

Jane Leslie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The advertised renovated room we paid for was not what we were provided. The first room did not lock and was not a pool view room. So we were given a different room. The second room did not have a dresser or anywhere to put luggage. We were told the room advertised was one if only Six rooms that had been renovated. Hence the advertised room was not what we were provided with. This was disappointing. The staff provided portable racks for luggage and tried to help. They were aware management removed all dressers so as to renovate rooms. But only renovated 6 rooms. The wireless internet was not available in rooms as advertised. Based on what we were given we overpaid. Staff tried to help but they can only respond based on what assistance they are able to provide.
Stayed 7 nights in Dec 2024

2/10 Terrible

Kishni

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This was nothing close to a 4 star hotel. It had a bad odor in most of the indoor areas, the food options were limited and what they had didn't taste good. The facilities were old and outdated. The toilet leaked so if you went to use the bathroom at night, your feet got wet. The alcohol was terrible and so were the bartenders. The bed felt like bricks and the 8 channels they had were mainly frizzy. Lastly, the internet didn't work anywhere but there lobby. Do not recommend even for children.
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel with great access to diving. Food and beverage was good. everything you need for dive vacation.
Stayed 4 nights in Dec 2024

10/10 Excellent

darrell

Stayed 7 nights in Dec 2024

2/10 Terrible

Daniel, Miami

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing looks like the pictures, it is a scam, food is horrible, nobody cares about any complains, rooms are dirty and humid, pillows like stones, smell bad, a total nightmare
Stayed 4 nights in Dec 2024

4/10 Poor

Tetina

Disliked: Cleanliness, property conditions & facilities
Food was cooked twice of the same ingredients If you don’t give a tips in advance nobody care about you Poor English understanding from personal In the room sink and shower were in bad condition After 10 pm everything is dead mean beach were closed bar and kitchen as well At Christmas nobody inform us that we need book a table for dinner and personal kick out me and my gf and we went eat outside in downtown All inclusive mean half inclusive because loungers with mattresses for money coffee for money Or you need to go in restaurant in other side of road Prices for trip 100 or 70 or 50 dollars to see the city At least room cleaners personal did good job Never again trip there!!!
Stayed 7 nights in Dec 2024