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Tú Paraiso privado - Lahun suites Playa del Carmen

3.0 star property
3-star hotel near Quinta Avenida

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Photo gallery for Tú Paraiso privado - Lahun suites Playa del Carmen

Outdoor pool, pool umbrellas, sun loungers
Deluxe Studio
Private kitchen
Master Suite | View from room
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida 10 con calle 22, Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Mamitas Beach
    ‪8 min walk‬
  • Playa del Carmen Main Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Master Suite

Dining room

Master Suite

  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

In-room safe, individually furnished, blackout drapes

Deluxe Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite Balcony

Master Suite Balcony | Living area

Master Suite Balcony

  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio

In-room safe, individually furnished, blackout drapes

Deluxe Studio

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Downtown Playa del Carmen stay.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Mamitas Beach. Also, Playa del Carmen Main Beach is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 17 min walk - 1.5 km
  • Playacar Golf Club - 5 min drive - 3.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Señor Frogs - ‬1 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬2 min walk
  • ‪McCarthy's Irish Pub - Playa del Carmen - ‬2 min walk
  • ‪La Vaca Gaucha - ‬2 min walk
  • ‪Suerte de Churro - ‬2 min walk

About this property

Tú Paraiso privado - Lahun suites Playa del Carmen

3-star hotel near Quinta Avenida
Tú Paraiso privado - Lahun suites Playa del Carmen offers its guests an outdoor pool, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Tú Paraiso privado - Lahun suites Playa del Carmen also features pool umbrellas and an elevator.

This 3-star Playa del Carmen hotel is smoke free.

  • 11 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Tú Paraiso privado - Lahun suites Playa del Carmen offers 11 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished. Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Tú Paraiso privado - Lahun suites Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per stay
  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Tú Paraiso privado - Lahun suites Playa del Carmen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 35 reviews
Rating 8 - Good. 4 out of 35 reviews
Rating 6 - Okay. 2 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 5 out of 35 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo, Spring

Liked: Staff & service, amenities, property conditions & facilities
Excellent stay in the middle of PDC, I would highly recommend it. Diana was awesome.
Stayed 2 nights in Dec 2024

2/10 Terrible

Julie

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Stayed 3 nights in Dec 2024

2/10 Terrible

Carmita

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible. 0/10 Would not recommend. The pictures on the ad are not accurate as the bathroom looks different in person. When I got there the room was filthy and not well kept up. The floor was filled with debris and dirt from someone’s work boots. There were parts of the ceiling missing and laid to the side like ppl were walking in the ceiling. All of the towels are dirty and stained, so was the bedding. Also, the toilet bowl had no seat. I did not feel safe in there. The owner/host does not answer calls or messages in a timely manner. The host was rude when he/she DID speak after I voiced my concerns about the cleanliness of the facility. Their “policies” are predatory. This seems like a scam. Please STAY AWAY.
Stayed 3 nights in Dec 2024

10/10 Excellent

Trina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter lives in Playa del Carman and the hotel was everything we needed. It was great that we could cook some of our meals and hang out at the pool with our daughter. We come to Playa every year to visit our daughter and next year we for sure we will stay at your hotel again. The location was top notch and so close to everything like 5th, shopping, grocery and of course the beach.
Stayed 8 nights in Sep 2024

8/10 Good

Susan, Brookline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at Lahun 3 times. We love the size of the room, location to beach, and restaurants and closeness to Mega for food shopping. The pool is a nice treat. Adequate kitchen utensils to prepare meals. Cons: periodic sound of rushing water during sleeping hours. Could not identify source of water. Similar experience during previous stay. Room should have some outdoor patio furniture for balcony. Staff was responsive to all requests during visit; however, neither Expedia nor us could reach anyone prior to arrival for a few questions. A voucher option or discounted plan to downstairs patisserie or your partner The Holiday Inn would be a real plus.
Stayed 16 nights in Jan 2024

2/10 Terrible

Carrie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property has terrible view, maintenance conditions of the room were very bad, check in was very bad & property was not secured
Stayed 2 nights in Dec 2023

10/10 Excellent

EIKO

Stayed 5 nights in Jan 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel couldn't be better. There are so many restaurants of all types, shops, the strip (quinta ave), the beach, all within easy walking distance. Our room had a fridge and microwave, a balcony and a comfortable bed. The staff was great, and the room was clean. The rooftop pool was also great for my son and I. Also we had no issue with hot water, contrary to some other reviews. I would definitely come back. Jan 2024.
Stayed 3 nights in Jan 2024

8/10 Good

Ryan Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My stay was good, room was clean and a good size. No hot water for showers though. Some of the other guests were very loud and rowdy which was easy to hear, thing walls. For the price point I would recommend to friends, great Mexican taco place under the complex.
Stayed 7 nights in Dec 2023

2/10 Terrible

Felipe Augusto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Updated Review

The hotel staff were pleasant attended to concerns about my stay. They moved us to a different room after we repirted iur concerns.
Stayed 3 nights in Jun 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed one week at this hotel and it was a great experience . The staff was friendly and helpful. If only one complaint , you have to wait exactly at the check in time to enter the room . No provisions can be allowed before check in time if the room is available. Other than that it was overall great experience.
Stayed 7 nights in Jun 2023

4/10 Poor

Jiwon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There’s no reception in the building. TV doesn’t have any streaming service or anything. It turns on but doesn’t play anything. We didn’t have any towels, and later a staff got us very old and worn out towels that almost looked like rags. Shower took about 10mins to get hot water and stream was extremely weak. Also shower booth leak water all over the floor. Elevator stopped working on my floor from our second day, so we had to take stairs. I could hear all noises from my next doors. Breakfast was good and staffs were nice!
Stayed 4 nights in May 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious. I would recommend and would return.
Stayed 3 nights in Feb 2023

6/10 Okay

Carlos

Stayed 4 nights in Feb 2023

10/10 Excellent

Andrei G

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, 6-7 minutes walk to the beach, one block from Quinta (5th) Avenida. Big room, comfortable bed, nice and clean bathroom. Good breakfast, every morning different menu. Special thanks to Argens and Miguel, who served us at breakfast. This guys are nice, professional, willing to help.
Stayed 6 nights in Jan 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super spacious suite. King size bed, including a pull out sofa. Super nice kitchen with plenty of cooking supplies (FYI only carries essentials). Awesome refrigerator with lots of rooms. AC was outstanding, two separate controls, one in the room and another in the common space. My only critique I have was that sometimes there wasn’t hot water, it was always finicky. Made it was our shower. I’m addition, the room didn’t come with blankets for the sofa bed. I asked for a blanket and they only brought sheets instead. Until the third time they brought a blanket.
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

HORRIBLE STAY - AVOID IF U WANT TO SHOWER!!!!!!

WORST EXPERIENCE! NO WATER FOR ALMOST TWO WEEKS!! None! Literally had to go to a spa down the street to SHOWER! Then when the guests got water none of us had ANY water pressure or HOT water. They trick you, but it's been an ongoing issue in their building!! No refund offered!! No drinking water provided! Only a hurricane meal which was a squished sandwich (ham/cheese), the tiniest bottle of the cheapest water, smallest apple. They claim all their staff speak English but some didn't, especially SECURITY. Was there during the hurricane in which power went out for 12+ hours (understandable, fine). As a guest, I wasn't told that I wouldn't be able to get groceries and all stores were closed for two days. They told me this 15 min before everything closed! Ridiculous! This meant NO drinking water for days since they refused to provide any. Security LAUGHED at me when I needed water - by the way security is in the other building across the STREET so if you have an EMERGENCY in your room at night DON'T expect ANY help. Their website claims a CALM and RELAXING stay with all these "free" experiences. You don't get ANY of them!! It's all a lie! They make it IMPOSSIBLE for you to leave (you can, but they WILL NOT refund you)! They provided nothing to me for two weeks! I have multiple recordings of no water, and all the screenshots from their POOR MANAGEMENT of their lies. The only good thing was the cleaner is great (I had Alex). The cafe downstairs is good as well. AVOID AT ALL COSTS!!
Stayed 14 nights in Aug 2021

10/10 Excellent

Carmella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Friendly Staff

The staff were very friendly and helpful. The rooms are large and super nice. Our friends stay here every year. This was our first time and we will be back!!
Stayed 6 nights in Apr 2021

10/10 Excellent

sandra paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda habitación, buena ubicación, algunos detallitos, pero en general una gran experiencia en nuestra estancia. Dianita espectacular, muy amable.
Stayed 3 nights in Jun 2024

8/10 Good

ALEJANDRO ORTIZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy cerca de todo y muy fácil de llegar
Stayed 1 night in Jan 2024

10/10 Excellent

Magaly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy bonito, el trato cálido, no nos gusto mucho el desayuno creo que eso podría mejorar
Stayed 2 nights in Aug 2023