See all properties

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

4.0 star property
Family-friendly stay near Mamitas Beach

Choose dates to view prices

Photo gallery for Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Outdoor pool, pool umbrellas, sun loungers
Sundeck
Property amenity
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
On the beach, white sand, sun loungers, beach towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Housekeeping
  • Spa
  • 24/7 front desk

Explore the area

Map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪1 min drive‬
  • Quinta Avenida
    ‪4 min drive‬
  • Xcaret Eco Theme Park
    ‪15 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪255 min drive‬

Room options

View all photos for Accessible Garden View, 1 Queen Bed, Non-Smoking

Accessible Garden View, 1 Queen Bed, Non-Smoking

Accessible Garden View, 1 Queen Bed, Non-Smoking

  • 34.65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking

  • 34.65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Pool, 2 Queen Beds, Non-Smoking

Superior Pool, 2 Queen Beds, Non-Smoking

Superior Pool, 2 Queen Beds, Non-Smoking

  • 34.65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking

  • 42.69 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Pool, 1 King Bed, Non-Smoking

Superior Pool, 1 King Bed, Non-Smoking

Superior Pool, 1 King Bed, Non-Smoking

  • 34.65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Superior Garden, 2 Queen Beds, Non-Smoking

Superior Garden, 2 Queen Beds, Non-Smoking

  • 34.65 sq m
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
5 outdoor pools, pool umbrellas, sun loungers

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luis Donaldo Colosio
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 1,004 reviews
The price is CA $667
CA $814 total
includes taxes & fees
7 Apr - 8 Apr
Paradisus Playa del Carmen – Riviera Maya - All Inclusive

About the area

Playa del Carmen

Beachfront retreat .You'll be within 2 miles (3 km) of Quinta Avenida and 6 miles (10 km) of Playacar Golf Club with a stay here. Also, Mamitas Beach is within 3 miles (5 km) and Xplor Theme Park is within 6 miles (10 km).

What's nearby

  • Playacar Golf Club - 1 min drive - 0.4 km
  • Quinta Avenida - 4 min drive - 2.0 km
  • Xplor Theme Park - 11 min drive - 8.0 km
  • Xcaret Eco Theme Park - 15 min drive - 8.7 km
  • Mamitas Beach - 17 min drive - 3.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Occidental Allegro - ‬2 min walk
  • ‪Pool Bar - ‬10 min walk
  • ‪Don Rafael - ‬4 min walk
  • ‪Miyagi - ‬11 min walk
  • ‪Sports Bar Allegro Playacar - ‬2 min walk

About this property

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Family-friendly stay near Mamitas Beach
Viva Azteca by Wyndham, A Trademark All Inclusive Resort offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Viva Azteca by Wyndham, A Trademark All Inclusive Resort. You'll have access to the outdoor pool at a partner property. Self parking is free.

  • 339 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 6534 sq ft of conference space
  • 607 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Viva Azteca by Wyndham, A Trademark All Inclusive Resort offers 339 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Similar properties

Aerial view

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 4,039 reviews
The price is CA $324
CA $396 total
includes taxes & fees
8 Apr - 9 Apr
Occidental at Xcaret Destination - All Inclusive

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests at this property also have access to the resort facilities of neighboring property Viva Maya By Wyndham.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Viva Azteca by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 448 out of 1007 reviews
Rating 8 - Good. 315 out of 1007 reviews
Rating 6 - Okay. 161 out of 1007 reviews
Rating 4 - Poor. 48 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine. Staff was very nice. The surrounding area was safe. The beach was pretty. The food was below average. Every meal we had at the buffet was luke warm at best. The actual restaurants on property were slightly better, but not by much. Apparently the other Viva property has more options but you have to make reservations for those and we could never get in (even when trying to book days in advance). If you are looking for a “lively” time - this resort is not for you. I was very surprised to see limited people down at the bar in the evenings. It was very quiet. My goal for the trip, was to get away from the cold and relax, so it did the trick. But it’s likely that first vacation that I lost weight instead of gained!
Stayed 4 nights in Dec 2024

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent vacation!!
Stayed 8 nights in Dec 2024

8/10 Good

Melissa Isabel, Castroville

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was overall pretty clean, although our room’s closet smelled musty. We thought the food at the buffet was very good and at the a la cart restaurants it was excellent. We liked that they all had a casual atmosphere and dress code. There were plenty of activities to do at the resort, as well as at their sister resort Viva Maya. The one big disappointment was the quality of the liquors at the bars. The spirits were bottom, bottom shelf as far as quality. I asked if I could pay extra to be able to get served the Viva Members liquors but they said that it wasn’t possible. Overall the resort was a good value for the money paid.
Stayed 7 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the resort is excellent, and the restaurant staff puts sincere effort into crafting each dish. Additionally, guests can make reservations at other Viva restaurants, adding variety to the dining experience. The service in the restaurant is commendable. The rooms are spacious, though the bathrooms could use some improvement, particularly due to the older tiles. The beach is beautiful, lined with plenty of palm trees that provide shade. The beach chairs are comfortable and well-placed under the trees, making it enjoyable to relax on the clean, seaweed-free shoreline. Overall, this is a good resort offering great value for the price.

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities
Stayed 11 nights in Dec 2024

10/10 Excellent

Tonko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized hotel as not too big. Lovely pool area and beach. In the pool area it would be nice if there were more umbrellas for shade as we travelled with a baby. Buffet was excellent every meal. Staff were very friendly. The rooms would have benefited from a de humidifier as it was very humid and therefore impossible to dry any swimwear. Overall had an amazing stay and would go back again.
Stayed 8 nights in Nov 2024

6/10 Okay

Simona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
We’ve been to playa and stayed at several resorts in the playacar area. Viva Azteca was not a good one. The good things about it are that it is on a beautiful beach, it is walkable to town and it is in a safe gated community. The not so good. There were very little food options. All of the food was bland and luke warm. Several in our group got sick from the food, which has not happened at other resorts. The staff was not the friendliest like at other resorts. They keep the buffet closed till 12:30pm for lunch (that is late for lunch) and dinner Buffett is not open till 6:30pm that is late. We enjoyed our time there but would try something else next time.
Stayed 7 nights in Nov 2024

4/10 Poor

Ana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location good resort set up nice beach area but no show no entertainment and the biggest problem is the food, it’s really bad . We went to Cancun 20 times or more but this resort has the worse food and me and my family are satisfied with just basic but the administration needs to do something about it. Please check reviews on other resorts , we will never go to this one
Stayed 7 nights in Nov 2024

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Amy Lenore, Columbia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We’ve been here several times and always had the perfect experience! The workers are always going above and beyond to make sure your stay is amazing, food is great, plenty of drinks also.
Stayed 7 nights in Nov 2024

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third stay at Viva Azteca! Everything as always has been great! We will be back!
Stayed 7 nights in Nov 2024

10/10 Excellent

Urbano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Adimaira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disfrutamos mucho de nuestra estadia en este resort. Todos los empleados fueron muy amables y amigables. La comida muy rica.
Stayed 7 nights in Oct 2024

6/10 Okay

Mariola

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
great area but the hotel needs upgreats ...
Stayed 7 nights in Nov 2024

10/10 Excellent

Joe

Travelled with partner
The property is super clean and room was spacious. Bracelet keys are awesome. Enjoyed “special” coffee time from 4 to 5 in the afternoon. No reservation policy at restaurants was a welcome change. Will be staying again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tricia I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the area. We can walk around outside the resort and we know its safe. Nice resort, quiet and relaxing. Beaches are wonderful.
Stayed 5 nights in Nov 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, small resort, very easy to get around, beautiful beach, very clean
Stayed 10 nights in Nov 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The buffet food was luke warm
Stayed 5 nights in Nov 2024

10/10 Excellent

Morgan, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All-inclusive goes a long way at this property. The staff are so friendly and helpful, the activities and drinks included were amazing, and the sous chef and dining staff went out of their way to make sure we were accommodated due to dietary restrictions. We had the most amazing experience. We would absolutely stay here again.
Stayed 7 nights in Oct 2024

8/10 Good

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff, service and food were all wonderful. I was not able to get wifi in my room 1140 and had problems getting hot water in the shower. Other than that, an excellent experience.
Stayed 7 nights in Oct 2024

6/10 Okay

Sergey

Liked: Cleanliness
Stayed 9 nights in Sep 2024

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I went for 5 days and 4 nights to the Viva Azteca. We went in September which is the slow season and ended up getting a free upgrade on our room to an ocean view. It was beautiful!! The room was wonderful, clean, and the bed was very comfortable!! The buffet food was ok, but it wasn't fantastic. The best restaurants were the Italian and the Japanese restaurants in our opinion! We didn't have to make reservations, but it was because of the time of year we went. The beach and pool area were amazing!!!!! The entire staff was EXTREMELY accommodating. Also found out after we got there if you book the Viva Azteca you get access to the Viva Maya but if you book at the Maya you do NOT get access to the Azteca. So we were able to explore 2 resorts. A lot of fun overall
Stayed 4 nights in Sep 2024

8/10 Good

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El sitio está bien por el precio. Siento que en cierto aspecto está algo anticuado, creo que necesita una reforma. Las habitaciones en específico. El grupo de limpieza también debería limpiar aún más las habitaciones. En una ocasión la persona que limpió la habitación olvidó hacer la cama por completo y también olvidó dejarnos papel higiénico. Llamamos a recepción y nos llevaron 2 rollos. La comida de desayuno es muy regular, nada excepcional. Aparte de eso esta bien por el precio supongo. Para la próxima buscaremos otro sitio aunque paguemos más.
Stayed 5 nights in Oct 2024

10/10 Excellent

Javier, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estubo muy bien.. Muy satisfecho con todo... La playa,la comida,el area,los servicios,la atencion. La amabilidad..
Stayed 6 nights in Oct 2024