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Casa Wahh

4.0 star property
4-star aparthotel near Tulum Mayan Ruins

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Deluxe Apartment, Private Pool
Deluxe Apartment, Private Pool | In-room dining
Deluxe Apartment, Private Pool | Private pool
Balcony view
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Privada Luum Zama en Aldea Zama,, Mza 27, lte 1, Tulum, QROO, 77760
  • Tulum National Park
    ‪9 min walk‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Playa Paraiso
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪50 min drive‬

Room options

View all photos for Deluxe Apartment, Private Pool

Private spa tub

Deluxe Apartment, Private Pool

  • 259 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Penthouse, Private Pool

Terrace/patio

Deluxe Penthouse, Private Pool

  • 142 sq m
  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 7
  • 2 King Beds and 3 Twin Beds

View all photos for Deluxe Penthouse, Private Pool

Terrace/patio

Deluxe Penthouse, Private Pool

  • 142 sq m
  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed

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45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Private Pool

  • 259 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, Terrace

45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Terrace

  • 133 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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Deluxe Apartment, Private Pool | Living room

Deluxe Apartment, Private Pool

  • 259 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, Terrace

45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Terrace

  • 133 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

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About the area

Tulum

Zama stay.Your stay at this Zama aparthotel places you within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Jaguar Park and Hunab Lifestyle Center are also within half a mile (1 km).
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Tulum National Park - 9 min walk - 0.8 km
  • Las Palmas Public Beach - 7 min drive - 4.3 km
  • Tulum Mayan Ruins - 10 min drive - 5.1 km
  • Tulum Beach - 10 min drive - 5.2 km
  • Playa Paraiso - 12 min drive - 5.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive

Restaurants

  • ‪Rossina Cafe - ‬9 min walk
  • ‪Carl's Jr. - ‬10 min walk
  • ‪Pescaderia Estrada - ‬17 min walk
  • ‪Escama - ‬14 min walk
  • ‪El Capitán - ‬17 min walk

About this property

Casa Wahh

4-star aparthotel near Tulum Mayan Ruins
As a guest of Casa Wahh, you'll find a terrace, a garden, and concierge services. The front desk is open around the clock. Self parking is free. You'll have access to the outdoor pool at a partner property.

This 4-star Tulum aparthotel is smoke free.

  • 9 guestrooms or units
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
Casa Wahh offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to furnished patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 45-inch flat-screen televisions come with digital channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

Languages

English, French, Spanish

Similar properties

Exterior

Kimpton Aluna Tulum by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 250 reviews
The price is CA $142
CA $201 total
includes taxes & fees
May 3 - May 4
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Property amenities

Pool/Spa

  • Access to nearby outdoor pool
  • In-room massages

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Kitchen

  • Blender
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 45-inch flat-screen TV with digital channels

Outdoor areas

  • Furnished patio
  • Garden
  • Outdoor furniture
  • Terrace
  • Yard

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 3 steps to reach entrance
  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Safe

Things to do

  • Bicycle rentals
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 9 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 100 (exact amount varies) at check-out

Access methods

Lockbox, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number HARI560118EY1

Property is also known as

Casa Wahh Tulum
Casa Wahh Aparthotel
Casa Wahh Aparthotel Tulum

Casa Wahh Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 94 out of 127 reviews
Rating 8 - Good. 16 out of 127 reviews
Rating 6 - Okay. 9 out of 127 reviews
Rating 4 - Poor. 6 out of 127 reviews
Rating 2 - Terrible. 2 out of 127 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

KISHAN

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
There was no house keeping at all. No change of towels. Elevator was not working. It was horrible
Stayed 4 nights in Jan 2025

8/10 Good

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here during the holidays. The property is beautiful, but the management was not very responsive. Unfortunately, we ran out of water for a day and did not receive a response until 14 hours later. Additionally, we noticed that people do not respect the designated quiet hours, so if you’re looking for a calm and peaceful stay, this might not be the ideal place. On a positive note, the house is well-equipped with all the necessary amenities, cleaning services were available, and the place was always kept very clean.
Stayed 6 nights in Dec 2024

8/10 Good

Mark, Cambridge

Liked: Cleanliness, property conditions & facilities
Would stay again. Great apartments in a safe area for those that are going to stay a while.
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, room comfort
The unit had an awful smell, plumbing issues as the water had to be turned off when it was worked on. The restaurant, bar and pool were closed down, but the closure was not indicated on the listing. The beds were very hard.
Stayed 6 nights in Dec 2024

8/10 Good

cynthia

Liked: Cleanliness, property conditions & facilities
Muy tranquilo y bonito y esta cercas de restaurantes y un chedraui
Stayed 4 nights in Oct 2024

10/10 Excellent

Rebecca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and host!
Stayed 2 nights in Oct 2024

10/10 Excellent

Carolina

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

Araceli

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Juan

Travelled with family
Showers weren't working properly, only 1 toilet paper for bathroom, trash wasn't picked up daily, in 5 days the rooms wasn't cleaned
Stayed 5 nights in Aug 2024

10/10 Excellent

Demetria, Minneapolis

Travelled with family
Liked: Cleanliness, amenities
The property was exceptional. It offered a uniqe perspective of being submerged in the community and a feel of every day life in the jungle.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful quiet place to relax
Stayed 5 nights in Jul 2024

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The washer and dryer did NOT work. The coffee machine left clumps in the coffee. The shower water was alittle salty but this is understandable considering it’s so close to the beach. But the staff was super friendly and welcoming. And the AC works REALLY well for it being so humid in the area.
Stayed 5 nights in Jul 2024

4/10 Poor

Ludwign

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Beautiful 2 bedroom apartment, 3 beds, one king in one room and 2 twins in another, beds are rock hard, not looking forward to sleep in them, we are not sure how this apartment shows as a property that can accommodate 5 persons, but some how Expedia or Casa Wahh, allow for a booking for 5 person, they shouldn’t. Check in was a nightmare, since I never got the access codes and no one seemed to answer my call, text or messages through the Expedia app, we were able to get in an hour later by mere chance as we happened to see a person that was leaving the apartment complex and he happened to be a person they worked here, he had to contact the managers to get the access codes. Beat in mind that the place is mosquito infested, so waiting outside, locked out for an hour meant to be fighting with mosquitoes. After we finally got in I reached out to the managers only to get this response response: “ Hello I am sorry Wr semt you all the info to the app I have the proves So please check well your messages.” They sent their screenshots and I sent my screenshots, they sent messages and for some reason I didn’t receive them. A technical issue but I was surprised by the rudeness of the manager “…so please check your messages well”, zero tact, zero care. I’m glad we are just staying here for one night on our way to Xcaret.
Stayed 1 night in Jun 2024

6/10 Okay

Oscar

Liked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property just update the washer and dryer didn’t work well overall great experience would book again
Stayed 3 nights in Jun 2024

8/10 Good

Tashiana

Travelled with group
Liked: Cleanliness, property conditions & facilities
Liked it was near the local restaurants. I didn't like the cleanliness of the rooftop furniture nor pool. The bathroom on the top floor would sometimes run on its own for 2-4mins at night.
Stayed 3 nights in May 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Casa Wahh. Really nice property. The quiet was nice and so were the amenities. Really enjoy the upstairs area. Also liked that, it had security and felt safe. Be aware that there is not much in the immediate area. A person has to walk or find a way to get to anything around there. Might make sense to Rent a bike, but we didn’t do that . The community pool isn’t much to talk about. As others have mentioned, there is construction all around, but didn’t feel intrusive at all.
Stayed 5 nights in May 2024

2/10 Terrible

Crismery

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Firstly, the place is verty dirty! we discovered that the iron provided was not functioning properly, leading to damage to some of our dresses. Additionally, there wad a strong unpleasant odor in the unit, and we also spotted cockroaches in the apartment. The host never seemed bothered by these concerns or offered to clean as supposed.
Stayed 4 nights in Apr 2024

10/10 Excellent

Daniel, sugarland

Liked: Property conditions & facilities
Nice y quiet
Stayed 3 nights in Mar 2024

8/10 Good

Victoria, Newcastle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pluming issues, no water flow, and water quality is not great. The pool did not look like it was cleaned and housekeeping using very harsh chemical cleaners, we got a little allergic from it. Overall great value for $$$.
Stayed 2 nights in Mar 2024

4/10 Poor

Ireal Deshawn

Travelled with family
Liked: Cleanliness
Our water went out one night😩
Stayed 5 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

A great retreat away from the noise

This was a beautiful place that was a great retreat! Enjoyed the private pool! Cabs to the beach were way overpriced for a short drive but Tulum is overpriced.
Stayed 2 nights in Mar 2024

6/10 Okay

Mark

Stayed 5 nights in Jan 2024

6/10 Okay

Margaret

Travelled with family
Liked: Cleanliness
ideal space for people who want to be off beaten track, don’t like hotel strip vibe, want to cook/hang out together. has guards to get in and out of the neighborhood-but at our specific property, we’re there 30%. We rented early but management shift occurred. One of main reasons I booked was Bc of reviews of the previous hostess. Appliances are tricky. Laundry isn’t really a thing because it takes so many iterations to make it work & it still ends up smelly. Had difficulties w sink - obviously a lack of disposal, but even so I had to drain the pipe underneath myself w a bucket.ewww gross pool on the rooftop deck is darling but the size of a hot tub but not warmed. So if you are there in winter months, it is very chilly and no one wanted to get in and that was a selling point for me. The common pool advertised is 100% shaded and super shallow The kitchen is lacking in bowls, measuring cups, etc. We had a difficult time getting dishwasher & oven to work. However, the space is cool, the penthouse is amazing, you just have to know that it is a drive to most places. 100% authentic: was not in love with Tulum that I thought I might be.
Stayed 4 nights in Dec 2023

10/10 Excellent

Arianne élise

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2023