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Hotel Casa Colonial Cozumel

3.0 star property
3-star hotel near Stingray Beach

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Photo gallery for Hotel Casa Colonial Cozumel

Lobby
Suite, 2 Double Beds | Living area
Front of property
Studio | Living area
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
5a. Ave Sur No. 9, Cozumel, QROO, 77600
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪3 min walk‬
  • Place, Cozumel Museum
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬

Room options

View all photos for Studio

Studio

Studio

9.0 out of 10
Wonderful
(17 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

8.8 out of 10
Excellent
(14 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Cozumel

City center stay.With a stay at this Colonia Centro hotel, you'll be within 2 miles (3 km) of Stingray Beach and 6 miles (10 km) of Chankanaab National Park. Chankanaab Beach Adventure Park is within 6 miles (10 km) and Paradise Beach is within 9 miles (15 km).

What's nearby

  • Central Plaza - 1 min walk - 0.1 km
  • San Miguel Church - 3 min walk - 0.3 km
  • Cozumel Maritime Terminal - 3 min walk - 0.3 km
  • Plaza Punta Langosta - 8 min walk - 0.7 km
  • Cozumel Museum - 8 min walk - 0.7 km

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La Mission - ‬1 min walk
  • ‪Viva México - ‬2 min walk
  • ‪Pepe's Grill - ‬2 min walk
  • ‪La Choza - ‬2 min walk

About this property

Hotel Casa Colonial Cozumel

3-star hotel near Stingray Beach
Hotel Casa Colonial Cozumel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Hotel Casa Colonial Cozumel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 3-star Cozumel hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Hotel Casa Colonial Cozumel offers 28 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Cozumel hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 306 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 306 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Colonial Suites
Suites Colonial
Suites Colonial Cozumel
Suites Colonial Hotel
Suites Colonial Hotel Cozumel
Colonial Hotel Cozumel
Suites Colonial Hotel
Suites Colonial Cozumel
Suites Colonial Hotel Cozumel

Frequently asked questions

How close is Hotel Casa Colonial Cozumel to the airport?

Hotel Casa Colonial Cozumel is 1.7 mi (6-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Casa Colonial Cozumel?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Colonial Cozumel on Apr 14, 2026 start from CA $97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Casa Colonial Cozumel have an airport shuttle?

Airport shuttle services are not available at Hotel Casa Colonial Cozumel.

How close is Hotel Casa Colonial Cozumel to the beach?

This hotel is 5.7 mi (16-min drive) from Chankanaab Beach Adventure Park and 8.7 mi (21-min drive) from Paradise Beach. Don't forget your sunscreen!

Does Hotel Casa Colonial Cozumel offer free breakfast?

Hotel Casa Colonial Cozumel does not offer free breakfast.

Is there a casino at Hotel Casa Colonial Cozumel?

No, there is no casino at this hotel.

What time is check-in at Hotel Casa Colonial Cozumel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Casa Colonial Cozumel?

Free parking is not available at this hotel.

Does Hotel Casa Colonial Cozumel have a pool?

Hotel Casa Colonial Cozumel does not have a pool.

Does Hotel Casa Colonial Cozumel have a spa?

There are no spa services available at this hotel.

How close is Hotel Casa Colonial Cozumel to downtown Cozumel?

Hotel Casa Colonial Cozumel is 1.2 mi away from San Miguel.

Hotel Casa Colonial Cozumel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 259 out of 512 reviews
Rating 8 - Good. 187 out of 512 reviews
Rating 6 - Okay. 42 out of 512 reviews
Rating 4 - Poor. 12 out of 512 reviews
Rating 2 - Terrible. 12 out of 512 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jose Luis Baltazar

Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Stayed 7 nights in Nov 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room, comfy beds, great location, easy walk from the ferry and very friendly staff. The morning server opened the gate for the beautiful gardens which was a lovely treat.
Stayed 2 nights in Nov 2025

6/10 Okay

Pradeep

Travelled with family
The amenities could be better
Stayed 2 nights in Nov 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was really nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

pierina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las chica que nos atendio en el desayuno maravillosa y todo los empleados lo unico que tiene que mejorar es el internet en los cuartos
Stayed 4 nights in Oct 2025

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and staff! Always had a smile and courteous attitude! Perfect room for my husband and I to enjoy while at Cozumel!
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria Teresa

Stayed 4 nights in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Sonrientes y muy buen servicio, súper céntrico el lugar, ideal para turistas
Stayed 4 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 7 nights in Jun 2025

10/10 Excellent

MARIA

Travelled with partner
Great area! Walking distance to everything.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Enjoyed the suite.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

The staff was very pleasant, especially the morning food servers.
Stayed 7 nights in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a very tourist area but very quite and near the ferry to playa del carman. No pool
Stayed 3 nights in Apr 2025

8/10 Good

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, good value

Good location, very clean, quiet, good value, free access to fantastic sister hotel pool.
Stayed 3 nights in Mar 2025

10/10 Excellent

Devora

Liked: Staff & service
Everything was wonderful except it took a

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very quiet property. I'm returning next year for two months. That has to speak for my overall satisfaction.
Stayed 14 nights in Feb 2025

10/10 Excellent

Melyna

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will def go back, amazing bang for your buck, withing a short 4 min aalk to the main ferry terminal, wirh restaurants and marketa and anything you need cllae by
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Will return.
Stayed 2 nights in Jan 2025

6/10 Okay

Esthefany

Travelled with family
Liked: Staff & service
It as okay, the breakfast was not good, just fruit and a slice of bread. The staff was nice and the rooms were clean.
Stayed 3 nights in Jan 2025

6/10 Okay

Jeffrey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the hotel is situated in an excellent area right at the main shopping district with plenty of restaurants nearby, the room was clean and staff very friendly BUT the rooms are musky from mildew or mold and irritate your throat and sinuses. Even running the AC does not help because this is where most of it develops along with the wood inside. The lobby is nice, but rooms need upgraded. I have stayed many other places in Cozumel and even lived here for 2 years. I advise Casa Mexicana or Hotel Puerto Libre as better options for similar price. Price is to high for what you get. Also the continental breakfast was only slices of bread, jam, and a little fruit. Excellent location for walking.
Stayed 1 night in Jan 2025

10/10 Excellent

vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place right in the Plaza. Nice staff and great patio breakfast. Very close to shopping and dining.
Stayed 7 nights in Dec 2024

8/10 Good

Jian

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Location is great and staffs are wonderful. Breakfast is great. But amenities were out dated, fridge is leaking, no microwave. Staff are very accommodating, but hotel really needs renovation. Hotel was very accommodating letting us check out earlier due to the travel plan change and agreed not to charge the unused days. But Expedia did not process refund until this minute, making excuse that Hotel did not approved it which was obviously a lie. So disappointing about Expedia US travel team!
Stayed 9 nights in Dec 2024

6/10 Okay

Sean

It was a basic Mexican hotel, with a great location. The shower was the worst part as the water basically dripped out.
Stayed 4 nights in Dec 2024