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Arkana 9 Suites Group Amber - Capital O

3.0 star property
3-star hotel near Quinta Avenida

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Arkana 9 Suites Group Amber - Capital O

Outdoor pool
Property amenity
Property entrance
Master Suite
Standard | Private kitchen

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 42 Nte MZ 131 LT 16, Pocn Zacil Ha, Playa del Carmen, QROO, 77720
  • Mamitas Beach
    ‪12 min walk‬
  • Quinta Avenida
    ‪12 min walk‬
  • Playa del Carmen Main Beach
    ‪13 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪9 min drive‬

Room options

Junior Suite

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Deluxe Suite

  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Suite

  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Suite

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen

Pool
Breakfast included
Free WiFi
Air conditioning
3.9 out of 5, Good, (319)
The price is CA $77
per night
CA $96 total
includes taxes & fees
5 Feb - 6 Feb
BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen

About the area

Playa del Carmen

Zazil-ha stay.Within a 15-minute walk of this Zazil-ha hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Mario Villanueva Stadium Madrid and Mamitas Beach are also within half a mile (1 km).

What's nearby

  • Mamitas Beach - 12 min walk
  • Quinta Avenida - 12 min walk
  • Playa del Carmen Main Beach - 13 min walk
  • Quinta Alegría Shopping Mall - 16 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Los de Carnitas "El Tío - ‬3 min walk
  • ‪La Birria - ‬3 min walk
  • ‪La Pista Musical - ‬6 min walk
  • ‪Tacos de Cecina Yecapixtla - ‬6 min walk
  • ‪La Bamba Jarocha - ‬4 min walk

About this property

Arkana 9 Suites Group Amber - Capital O

3-star hotel near Quinta Avenida
Arkana 9 Suites Group Amber - Capital O offers its guests an outdoor pool. WiFi is free in public spaces.

This 3-star Playa del Carmen hotel is smoke free.

  • 8 guestrooms or units
  • No smoking on site
Arkana 9 Suites Group Amber - Capital O offers 8 accommodations with air conditioning. Televisions come with digital channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Microwave
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 50-inch TV
  • Digital channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Griddle
  • Microwave

More

  • Laptop-friendly workspace
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Private entrance

Pets

  • Pets and service animals are not allowed at Arkana 9 Suites Group Amber - Capital O

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Arkana 9 Suites Group Amber - Capital O Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Brent

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCAM!!!!
This was a total scam, so stay away. After booking a room, they did not send instructions to how to enter the property and there is not reception. I was literally stuck without a room and there was no number to call. Thankfully hotels.com came through and found me a room late into the night. Stay away from this, I am shocked that it is still on this site.
Stayed 1 night in Dec 2021

10/10 Excellent

JG811, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My apartment was so spacious and had everything you could need, a full kitchen, huge bathroom and bedroom, smart TV. It was very secure and a home away from home.
Stayed 14 nights in Jan 2021

4/10 Poor

Greg

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This has been simply a disappointing experience with falsely advertised pictures/rooms, virtual check in, loud premises, simply not worth the money being paid
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Playa Del Carmen
Great location near local taco carts. Manager was prompt in responding. Enjoyed our stay.
Stayed 1 night in Nov 2020

10/10 Excellent

JORGE

Stayed 1 night in Aug 2020

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Highly recommend!
I can't say enough good things about this property. I stayed here for two weeks with my young daughter and it was like home. The apartments are fully stocked with a kitchen and bedroom and dining area. There is powerful air conditioning, kitchen supplies and dining tables. The complex has a pool and grill area, which is great. The property is near shopping and is a short walk to the beach. The staff is beyond friendly---all of them---and they are always available to help. I highly recommend Arkana9 Suites for anyone who wants a home-like property near everything.
Stayed 2 nights in Jun 2020

2/10 Terrible

jorge

Stayed 4 nights in Apr 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020