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Hotel Bahia Chac Chi

3.0 star property
3-star hotel near North Beach

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Photo gallery for Hotel Bahia Chac Chi

View from property
Balcony
Lobby
Meeting facility
Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500
  • Isla Mujeres Ferry Terminal
    ‪2 min walk‬
  • Miguel Hidalgo
    ‪4 min walk‬
  • North Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪112 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Isla Mujeres

City center stay.A stay at this Centro - Supmza 001 hotel places you steps from Isla Mujeres Ferry Terminal and within a 10-minute walk of North Beach. Miguel Hidalgo and Faro de Punta Norte are also within half a mile (1 km).

What's nearby

  • Isla Mujeres Ferry Terminal - 2 min walk - 0.2 km
  • Miguel Hidalgo - 4 min walk - 0.4 km
  • North Beach - 8 min walk - 0.8 km
  • Isla Mujeres Cemetery - 9 min walk - 0.8 km
  • Dolphin Discovery - 8 min drive - 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • ‪Picus - ‬3 min walk
  • ‪Muelle 7 - ‬4 min walk
  • ‪Mocambo Lancheros - ‬3 min walk
  • ‪luna Grill - ‬3 min walk
  • ‪Los Mariscos de Humo - ‬5 min walk

About this property

Hotel Bahia Chac Chi

3-star hotel near North Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Bahia Chac Chi. Self parking is free.

This 3-star Isla Mujeres hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Bahia Chac Chi offers 25 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include desks. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 15 to 18 for adults and USD 12 to 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Designer stores
  • Outdoor pool
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Bahia Chac Chi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 for adults, and USD 12 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Hotel Bahia Chac Chi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 503 out of 1003 reviews
Rating 8 - Good. 371 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, Johny, who worked the front desk was friendly and accommodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful! The first room we stayed in had a sliding glass door that rattled due to the wind. It was very loud. The second night we stayed in a different room and it was great- much quieter. Very convenient to walking to everything, good price for what you get.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Dec 2024

6/10 Okay

Celestino

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fairly modern and well maintained property. Its proximity to the ferry is great, and all restaurants and shopping -- as well as the North Beach itself -- are minutes to walk to. Being on the principal street for vehicle traffic isn't the greatest (noise etc.), but walk one block and you have left all of that behind. We stayed in a street facing room on the first floor our first night and found it too noisy, so we moved to a courtyard facing room and were much happier. I would recommend this hotel to friends. It is very good value.
Stayed 7 nights in Dec 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room and view staff were great
Stayed 3 nights in Dec 2024

6/10 Okay

Shawn

Travelled with partner
Was wanting adults only but there were children. Showers were never actually hot and the internet/TV did not work.
Stayed 3 nights in Nov 2024

10/10 Excellent

Runa

Stayed 3 nights in Nov 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! 2mn walk from the ferry. Rooms are spacious so that was great. The only thing is they manipulate the toilet so it won’t waste much water, that was ok when going #1 but struggled for #2, had to flush 3 times 😅
Stayed 3 nights in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location from the main area and port, felt very safe and the room was cleaned and fresh daily
Stayed 7 nights in Nov 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

2/10 Terrible

Donna L

Disliked: Staff & service, property conditions & facilities
There was NO HOT water in the hotel, the elevator did not work, I asked for a refund for my stay they said yes but would not answer expedia's calls.
Stayed 9 nights in Oct 2024

10/10 Excellent

Jason Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay and I would definitely come back a third time. I really liked how cold the ac got. I actually had to turn the thermostat up because it was too cold in my room. The location is ideal with it being so close to the ferry, shopping, restaurants and Playa Norte.
Stayed 7 nights in Nov 2024

4/10 Poor

Gustavo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice view from our room
Stayed 3 nights in Oct 2024

4/10 Poor

Kimberly

Stayed 8 nights in Oct 2024

6/10 Okay

Teresa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only pros about this property is the location and the staff who are friendly. Property is old and needs to be renovated, during my 5 day stay the elevator did not work and there was no hot water in hotel due to a storm which took place a week before my arrival. I was not notified ahead of time.
Stayed 4 nights in Oct 2024

10/10 Excellent

luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (3 minutes away from ferry terminal, great beach 10 minutes away, lots of restaurants 7 minutes away) Grest staff Room was spacious and clean Pool (super convenient with kids)
Stayed 2 nights in Oct 2024

4/10 Poor

Jaan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lovely staff members who did their best to accommodate me, but the property is in really bad condition. Many things simply did not work and ther ewas no hot water during my stay
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Oct 2024

6/10 Okay

Sam

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Sam
The stay was for beside one huge issue at least for me and its the water pressure was bad i can say wasn’t existing along with no hot water to be more specific it wasn’t even warm i had to take very cold showers, i notified the maintenance crew numerous of times nothing was done, One thing i have to say Isabela the young and short receptionist was absolutely amazing friendly and very helpful Anyway my bad experience was the water pressure and no hot water that was big deal
Stayed 9 nights in Sep 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
Stayed 1 night in Aug 2024

10/10 Excellent

Leopoldo

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 nights and 6 days. Had no trouble at all. Staff was patient and polite. Highly recommend for family’s. Close to the ferry and food. Playa Mia was just a few minutes away. You can walk or grab a taxi for 100 pesos.
Stayed 6 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Fun and easy and clean place to stay in the city. super close to ferry
Stayed 3 nights in Jul 2024