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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property
4.5-star beachfront resort near North Beach

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers
Deluxe Suite Garden View | Living area
Deluxe Suite Garden View | City view
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪7 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪116 min drive‬

Room options

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath

  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area

Deluxe Suite Garden View

  • 92 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Isla Mujeres

Beachside getaway.At this Centro - Supmza 001 resort, you'll be within a 5-minute walk of North Beach and Miguel Hidalgo. Also, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within half a mile (1 km) and Crayola House is within 3 miles (5 km).
View more Resorts in Isla MujeresOpens in a new window

What's nearby

  • North Beach - 1 min walk - 0.1 km
  • Miguel Hidalgo - 2 min walk - 0.2 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2 min walk - 0.3 km
  • Isla Mujeres Ferry Terminal - 7 min walk - 0.6 km
  • Dolphin Discovery - 9 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive

Restaurants

  • ‪La Playita Restaurant Isla Mujeres - ‬3 min walk
  • ‪Ixi Beach - ‬1 min walk
  • ‪Stingray - ‬2 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬2 min walk
  • ‪Chi Chi'sn' Charlie's - ‬2 min walk

About this property

Privilege Aluxes Isla Mujeres Adults Only

4.5-star beachfront resort near North Beach
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Privilege Aluxes Isla Mujeres Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a steam room, a fitness center, and a garden.

Smoking is allowed in designated areas at this 4.5-star Isla Mujeres resort.

  • 124 guestrooms or units
  • 5 levels
  • 6 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

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Front of property

Izla Beach Front Hotel

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, 1,028 reviews
The price is CA $186
CA $230 total
includes taxes & fees
May 19 - May 20
Izla Beach Front Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch plasma TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Privilege Aluxes Isla Mujeres Adults Only

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 14 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 763 out of 1155 reviews
Rating 8 - Good. 239 out of 1155 reviews
Rating 6 - Okay. 85 out of 1155 reviews
Rating 4 - Poor. 36 out of 1155 reviews
Rating 2 - Terrible. 32 out of 1155 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KATHLEEN, AVON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, the beautiful water and superior service with all kinds of options.

10/10 Excellent

Justyna, Plainfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Patrick

Fantastic hotel
Stayed 14 nights in Jan 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 5 nights in Jan 2025

10/10 Excellent

Kristen

Stayed 4 nights in Feb 2025

6/10 Okay

Shawn Thomas, West Bridgewater

Travelled with partner
Liked: Amenities, property conditions & facilities
Have stayed in the past. Rooms didn’t seem as clean.
Stayed 7 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Spencer, Clive

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 5 nights in Jan 2025

10/10 Excellent

Antonio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Great service
Stayed 4 nights in Jan 2025

10/10 Excellent

John Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful. Staff was always pleasant and helpful. The only issues I had was the smell of sewer gas was often present between the pool and Sabor, and we had a few days were we needed maintenance to adjust the shower so we had hot water. Other than that the food was EXCELLENT and the facilities were amazing. Isla Mujeres is a wonderful place just 20 minutes on a ferry from Cancun. I would recommend the island and Privilege Aluxes to anyone!
Stayed 7 nights in Jan 2025

8/10 Good

Benedict

Liked: Cleanliness, staff & service
Like: Close to restaurants and shops and Playa Norte. Dislikes: elevator was down 2 of the 7 days we were there along with no hot water.
Stayed 7 nights in Jan 2025

10/10 Excellent

Fawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet private beach
Stayed 6 nights in Jan 2025

8/10 Good

Derek, Onsted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing location on a great beach and walking distance to a bunch of great bars, restaurants and shopping. Hotel is showing some age and things break regularly, some days with little hot water or elevators out of service but nothing too bad. Staff is largely nice and attentive but even when you booking all inclusive you have to sign for everything and they are not always great about getting you the ticket in a timely matter and several days at breakfast it was hard to get someone to refill coffee. None of that was big deal but there is one thing that was a big deal. The walkway between the spa and gym leading to the pool deck there is an unmarked step that we witnessed at least half of the guests trip over, At least it should be painted safety yellow and probably should be a ramp. Overall the property, staff and location are amazing and wouldn't hesitate to go back.
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael

Stayed 4 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, great location, located on beautiful beach where you can walk the long stretch of beach. Privilege resort has private beach area that is set back from the crowds of people on the public beach. Easy walk to town and menu strip with restaurants and bars. Food was outstanding for all inclusive. Thoroughly enjoyed my stay
Stayed 7 nights in Jan 2025

10/10 Excellent

Robin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at Priveleges. We ended up with unit 616 which is a Deluxe Ocean view suite. This unit was at the beach end of the property and had an amazing deck and view. The pool decking has been upgraded to a composite material since our last visit which was a nice addition. The staff and food were excellent. Having breakfast and dinner at Playa Norte Beach Club, was fantastic. The loungers and palapas on the beach were relaxing and enjoyable. I would suggest booking garden or ocean view rooms at this property, as the other categories may put you on the street or graveyard side of the property. The location is great with walking distance to the beach, restaurants, shops and bars, plus many street food options. The ferry terminal is walkable, but it is only 100 pesos or so to take a taxi. I would rate this as an excellent place to stay.
Stayed 2 nights in Jan 2025

4/10 Poor

Gina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property was conveniently located. It was clean. The staff was primarily Spanish speaking only. They served margarine and I was unable to get butter. I haven't eaten margarine in 30 years. No 5 star resort should even cook with margarine. The food basically had no taste. The sandwiches and fries were ok. You had to use cards for beach or pool towels. A 5-star resort should have towels on chairs or available as often and as many as you need. For the price we paid, I can't believe they were so worried about steeling a few towels. The towels were not great quality, so I wouldn't want one anyway. They are understaffed horribly. One poor waiter was doing the entire beach area and one bartender. In my experience at other resorts, we had a bucket with ice and beer and drinks refreshed continuously. They would only put one beer in the refrigerator at a time. So we had to call room service or walk to the bar across the street to get another. Room service took about 30 mins. In comparison to other resorts I have stayed at in Mexico, I would give this one 3 starts at the most.
Stayed 5 nights in Jan 2025

10/10 Excellent

Lynnette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to beautiful private beach and local restaurants & bars.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect and everything about the resort was fantastic! Highly recommend.
Stayed 7 nights in Jan 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Gwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

Hotel is very clean and well maintained. Food was about average. Only real issue were the guests that spent all day at the pool bar and then yell and scream obscenities for hours because they’re wasted. These were people in their 40s-60s acting like spring break college kids. We had a lovely room near the pool and were glad the pool bar closed at 6. The staff at the hotel were really friendly and went out of their way for you.
Stayed 4 nights in Jan 2025