Downtown Cancun stay.You'll be steps from Las Palapas Park and within a 10-minute walk of PlayCity Casino with a stay at this Downtown Cancun hotel. Benito Juarez Municipal Building and Ceviche Square are also within half a mile (1 km).
What's nearby
Las Palapas Park - 2 min walk
Benito Juarez Municipal Building - 6 min walk
Plaza 28 - 13 min walk
Plaza Las Americas - 3 min drive
Puerto Cancun Marina Town Center - 4 min drive
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Restaurants
Hunter Bar Cancun: Address - 2 min walk
Black Café - 1 min walk
Cocina Libanesa Sahara - 5 min walk
11:11 Club - 1 min walk
El Crustáceo Cascarudo - 2 min walk
About this property
Hotel Luma by Kavia Cancun
3.5-star hotel near Ultramar Ferry Puerto Juárez
There's a restaurant on site. Public spaces have free WiFi. Hotel Luma by Kavia Cancun also features tour/ticket assistance, concierge services, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.
This 3.5-star Cancun hotel is smoke free.
54 guestrooms or units
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Elevator
No smoking on site
Dining venue
Hotel Luma by Kavia Cancun offers 54 air-conditioned accommodations with safes. These individually furnished accommodations include desks. 50-inch Smart televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Onsite parking options include a garage
Food and drink
1 restaurant
Accessibility
Elevator
Room amenities
Entertainment
50-inch Smart TV
Cable channels
Bedroom
Air conditioning
Bed sheets
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
More
Desk
Individually furnished
Iron/ironing board (on request)
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Luma by Kavia Cancun
Children and extra beds
Children are welcome.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.
We should mention
Pets and service animals are not allowed on site.
Guests may experience noise disturbance due to nearby construction work.
Property is also known as
Hotel Luma by Kavia
Luma By Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel
Hotel Luma by Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel Cancun
Hotel Luma by Kavia Cancun Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 200 out of 379 reviews" "
10 - Excellent
200
Rating 8 - Good. 100 out of 379 reviews" "
8 - Good
100
Rating 6 - Okay. 44 out of 379 reviews" "
6 - Okay
44
Rating 4 - Poor. 16 out of 379 reviews" "
4 - Poor
16
Rating 2 - Terrible. 19 out of 379 reviews" "
2 - Terrible
19
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
juan
17 Nov 2024
Liked: Cleanliness, staff & service
Bed was clean noticeable noise in the street regularly for the nite ok
This hotel is close to the ADO terminal, very convenient.
I spent one night, it was a Friday. I couldn’t sleep because I could hear a lot of people talking and loud music all night. It was very inconvenient to stay in this hotel. Also, the towels that they offered are very old and instead of being white, are grey!
Pretty good location, spacious room but extremely noisy from the club and party hostel nearby. Service was rather inconsistent, on first night there was no water bottle or bath mat but there was on the second night
The hotel is situated in a great location, close to many restaurants, attractions, and grocery stores. The overall environment looks decent. I believe the building would benefit from regular maintenance. The check-in and check-out process was smooth, and the staff were friendly and helpful. I stayed at the hotel on a Saturday night and experienced a lot of noise late into the night, from 11 pm until the morning. It seemed like my window was facing a lounge or bar. If you are sensitive to loud noises, I would suggest requesting a room that does not face the lounge.
Quick ck in clean room . Asked for quiet room it was much better on this side . The night club next door kept us awake before on last stay . This one was much better thanks
I was very happy about my stay! The location is perfect! The staff was friendly! And it's super clean! The only problem is that it's right next to a club so it's hard to sleep well without earplugs but it's not their fault...
I enjoyed my stay at Hotel Luma by Kavia, and when I return to Cancun, I expect to book with them again. For those interested in traveling to Cancun for a "medical/dental vacation", this option is much less expensive than the hotel district, very quiet, and quite pleasant. Also, the surrounding restaurants and stores have better prices here. My favorite restaurants in the area were Gory Tacos (say hi to Bart) and Baovegan, an excellent vegan restaurant. Hotel was very clean and quiet.
Big spacious rooms
Very clean
Good quality beds
Good wifi, air conditioning
Great location
The only problem is that there is zero soundproofing - you can hear all of your neighbours talking easily. Just remember to bring earplugs and it will be a great choice.
I would expect such a hotel to be double the price