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Hotel Paradise Suites

3.5 star property
3.5-star hotel near North Beach

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Photo gallery for Hotel Paradise Suites

Hot stone massages, deep-tissue massages, Swedish massages
20 Tox Master (1 King)
Beach nearby, white sand, beach towels
Exterior
20 Tox Master (1 King)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning
  • Kitchen

Explore the area

Map
Carlos Lazo 14, Isla Mujeres, QROO, 77400
  • North Beach
    ‪3 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Dolphin Discovery
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪117 min drive‬

Room options

View all photos for 07 Kinish Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

07 Kinish Jr (2 Queens)

  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 02 Akbal Jr (2 Queen)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

02 Akbal Jr (2 Queen)

  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 08 Itze Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

08 Itze Jr (2 Queens)

  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 03 Zama Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

03 Zama Jr (1 King)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 01 Imox Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

01 Imox Jr (1 King)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 05 Alotl Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

05 Alotl Jr (2 Queens)

  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 06 Litza Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

06 Litza Jr (2 Queens)

  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 12 Balam Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

12 Balam Jr (1 King)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 09 Teotl Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

09 Teotl Jr (1 King)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 10 Nicte Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

10 Nicte Jr (1 King)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 11 Mixtli Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

11 Mixtli Jr (2 Queens)

  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 04 Ixchel Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

04 Ixchel Jr (2 Queens)

  • 42 sq m
  • Sleeps 2
  • 2 Queen Beds

About the area

Isla Mujeres

Seaside stay .With a stay at this Centro - Supmza 001 hotel, you'll be within half a mile (1 km) of North Beach and 6 miles (10 km) of Shark Beach. Punta Sur is within 6 miles (10 km) and Cancun Mall is within 12 miles (20 km).

What's nearby

  • Isla Mujeres Cemetery - 2 min walk - 0.3 km
  • Miguel Hidalgo - 3 min walk - 0.3 km
  • North Beach - 3 min walk - 0.3 km
  • Isla Mujeres Ferry Terminal - 8 min walk - 0.7 km
  • Dolphin Discovery - 9 min drive - 7.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 117 min drive

Restaurants

  • ‪Stingray - ‬2 min walk
  • ‪Lola Valentina - ‬2 min walk
  • ‪North Garden - ‬2 min walk
  • ‪Snappers - ‬1 min walk
  • ‪Los Burritos - ‬2 min walk

About this property

Hotel Paradise Suites

3.5-star hotel near North Beach
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A 24-hour fitness center, spa services, and a library are also featured at Hotel Paradise Suites. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Isla Mujeres hotel.

  • 12 guestrooms or units
  • Towels for the beach
  • Business center (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
Hotel Paradise Suites offers 12 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies or patios. Accommodations at this 3.5-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

English, Spanish

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Property amenities

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Living room
  • Mini-fridge
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Whatsapp mobile app before check-in

Access methods

Key retrieval, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 3 (weight limit: 110 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Paradise Suites Isla Mujeres
Paradise Suites Isla Mujeres
Paradise Suites
Hotel Paradise Suites Hotel
Hotel Paradise Suites Isla Mujeres
Hotel Paradise Suites Hotel Isla Mujeres

Hotel Paradise Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 77 out of 143 reviews
Rating 8 - Good. 32 out of 143 reviews
Rating 6 - Okay. 13 out of 143 reviews
Rating 4 - Poor. 12 out of 143 reviews
Rating 2 - Terrible. 9 out of 143 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kyle

Travelled with partner
Liked: Staff & service
Very strange but unique property. The room we had was an upgrade as there was construction near where the dual bed suites were located. To be honest, it seemed like the whole complex was under renovation at one point and they just gave up. Definitely needs some TLC and a bit of a modern upgrade on the rooms and common area. Some of the taps and other fixtures were slightly damaged or needed maintenance. The pillows and bed seem a little worn out and not the most comfortable, but a whole day in the sun makes quick work of being awake anyways. Distance from downtown Isla Mujeres and the north beach is unbeatable (unless you get a hotel on the actual beachfront). Alex (manager) was not always on site (or any staff), but was extremely friendly, helpful and always available via text or phone. Overall a generally positive experience, although there seem to be much nicer and more modern hotels with the same distance to the beach for comparable prices or less.
Stayed 5 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Alex and the staff were great and very kind! Location was amazing. We appreciated having a larger fridge. Thank you!
Stayed 3 nights in Jul 2024

8/10 Good

Julie, Crystal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again. Downside was that the pool was being worked on, but easy walking distance to the beach didn't matter if we had a pool. Staff was friendly, and we were able to book great massages on site. We felt safe and comfortable here and the room was very clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay and the manager Alex is a real gem. The property is beautiful and very clean. The room was nicely, decorated and extremely comfortable. The beds are great here. we love the pool, which is clean and beautiful. The hotel is about a block to beautiful Playa Norte, where the water is clear and incredible. There are restaurants within a block of Paradise suites. A big shout out to our housekeeper Ruth, who did an amazing job at keeping our unit clean. It is so nice to have a well equipped kitchen to make some meals. really a five star for us and the rates were very reasonable. Highly recommended.
Stayed 3 nights in Jul 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is excellent!
Stayed 5 nights in Jul 2024

10/10 Excellent

Chandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Alex was super-friendly and willing to take us to sunsets if we wanted to. Alex was always available if we needed anything. Would stay again!
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Horrible! Nothing Like Pictures.
Very run down hotel. Grounds a mess. Trash, construction materials everywhere. No pool chairs, just falling down structures on stilts with dirty mattresses. Kleenex stuck in hole in wall above tv, ripped bath towels, dirty, stained couch. Water under doors into room when rained. Maid, Ruthie, did a good job with awful room.
Stayed 7 nights in Jun 2024

6/10 Okay

Erika

Liked: Cleanliness, staff & service
Stayed 11 nights in Jun 2024

8/10 Good

Mark, Concord

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good ! Will stay again!
Stayed 3 nights in May 2024

4/10 Poor

shalom, Brooklyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommend
Stayed 2 nights in May 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was awesome, we arrived very late and she was very accommodating and helped us with a small issue right away. The room was not as pictured but still nice. The pool was completely drained while we were there, wish we would have known this before we arrived, as it was one of the amenities we were really wanting. The location is very good.
Stayed 5 nights in Apr 2024

10/10 Excellent

Kristy, Greenbrier

Liked: Cleanliness, staff & service, amenities
It is a quiet, safe place to stay. Big rooms with a comfortable bed. Staff was accommodating and friendly. The manager lives on the property and was always just a text away. Only thing that was disappointing was the pool was out of commission for repairs. I would definitely stay there again.
Stayed 7 nights in Apr 2024

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 6 nights in Apr 2024

2/10 Terrible

Ernest

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken femur bone and no refund.
I'm sorry to say I didn't get to stay at the resort. My review is soly based on the fact that I broke my femur bone 3wks. before check-in and they wouldn't refund my booking. I had doctor and surgery report to varify incident. I had doctors order to stay off leg with no bending for 6-8 wks. with a plate and screws in my leg. Very disappointing.
Stayed 3 nights in Mar 2024

6/10 Okay

Rudesh

Liked: Staff & service
The property is undergoing renovations and it's a very chilled and relaxed operation. The location was great but it was very expensive. The staff were great and were able to fulfill most requests.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location...Location....Location. Steps away from North Beach and easy walking to many great places to eat. Alec is a wonderful manager and readily available if you have questions, need recommendations for places to eat or things to do. Will definately return to Hotel Paradise on our next trip is Isla Mujures!
Stayed 14 nights in Jan 2024

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness
Great sleepy place- it did the job for a hangout and location.
Stayed 3 nights in Mar 2024

10/10 Excellent

Marie

Stayed 6 nights in Mar 2024

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, nice quiet property.
Stayed 11 nights in Feb 2024

10/10 Excellent

Magdalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a secret place near the beach and main street. Our room was very clean and quite. Alex, the owner, was very nice and helpful. Definitely would come back!
Stayed 6 nights in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Nice little oasis near Playa Norte
Really friendly helpful staff. Clean room. Cute little pool. Near the beach. Really enjoyed our stay
Stayed 5 nights in Feb 2024

6/10 Okay

Therese

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We liked the location and the room. We would be gone all day and come home to get ready for evening and maid was cleaning room very late in day so we had to go wait by pool. There is no one in the front desk area for the 15 days we were there. The only time we saw the “manager” Alex was when someone was checking in.
Stayed 15 nights in Feb 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful artwork. Peaceful and quiet. Alex the manager was always available and quick to respond.
Stayed 1 night in Feb 2024

10/10 Excellent

Janet

Stayed 1 night in Feb 2024

10/10 Excellent

Chawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was lovely and the service was top notch. The interior is a little dated, but the rooms have everything you need and you can’t beat the price or location.
Stayed 3 nights in Feb 2024