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Villa Palmeras

3.5 star property
3.5-star hotel in Alfredo V. Bonfil

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa Palmeras

Interior
Junior Suite
Junior Suite | Terrace/patio
Game room
Billiards

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Sergio Butrón Casas Mz 402 Lt 1-C, Cancun, QROO, 77560
  • Ventura Park Cancun
    10 min drive
  • Riviera Cancun Golf Resort
    11 min drive
  • María Desatadora de Nudos Sanctuary
    12 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    9 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard double room

Standard double room

Standard double room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool

Hive Cancun

Pool
Breakfast included
Spa
Parking included
4.2 out of 5, Very good, (481)
The price is CA $287
per night
CA $353 total
includes taxes & fees
1 Jan - 2 Jan
Hive Cancun

About the area

Cancun

Alfredo V. Bonfil stay.Your stay at this Alfredo V. Bonfil hotel places you within 3 miles (5 km) of Nichupté Lagoon and Parish of the Risen Christ. María Desatadora de Nudos Sanctuary and Gotchak Paint Ball Extreme are also within 6 miles (10 km).

What's nearby

  • Ventura Park Cancun - 10 min drive
  • Riviera Cancun Golf Resort - 11 min drive
  • Moon Palace Golf Club - 14 min drive
  • Delfines Beach - 17 min drive
  • Iberostar Cancun Golf Course - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 9 min drive

Restaurants

  • ‪El 5Abor Umami - ‬5 min drive
  • ‪Las Tarascas - ‬5 min drive
  • ‪Restaurante Mito - ‬3 min drive
  • ‪Quintas las marias - ‬12 min walk
  • ‪Mariqueria las Koras - ‬5 min drive

About this property

Villa Palmeras

3.5-star hotel in Alfredo V. Bonfil
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and an arcade/game room are also featured at Villa Palmeras. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 17 guestrooms or units
  • Manager's reception (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Villa Palmeras offers 17 air-conditioned accommodations with complimentary toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wired Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Outdoor pool

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:00 AM: MXN 300 for adults and MXN 300 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower
  • Towels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash. The property is professionally cleaned.

We should mention

  • Pool access available from 7 AM to 9 PM.

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Villa Palmeras Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 861 reviews" "
Rating 8 - Good. 195 out of 861 reviews" "
Rating 6 - Okay. 88 out of 861 reviews" "
Rating 4 - Poor. 37 out of 861 reviews" "
Rating 2 - Terrible. 53 out of 861 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Miguel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Sep 2024

10/10 Excellent

Stanka

Stayed 1 night in Aug 2024

10/10 Excellent

G&G

Liked: Cleanliness
Relaxing and peaceful
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 3 nights in Aug 2024

4/10 Poor

Albert

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
First large issue is waking up at 6am, trying to take a hot shower and after 30 minutes realizing that just isn’t going to happen as both knobs only come out cold. Call to the front desk (after I had walked down and confirmed the left knob turns on the hot) and I was told 9am would be the soonest someone can look at the shower. I leave at 8:30am for an appointment so I just don’t get to shower today. Biggest complaint is their food and beverage policy. I plan on being here through Saturday (strongly reconsidering at this point) and to not be able to bring any food or drink into my room is ridiculous. So no fridge, no microwave, just their hotel’s own spot downstairs. Most disappointing when you arrive to your 3pm check in and the room is hot and stuffy because the AC machine isn’t turned on by staff prior to your arrival. Overall, there are better places for the price, close to the actual beach and things to do. I’ve only taken two Ubers here, but to get to the nearby restaurant & back at the Marriot it cost me MX$200 total. Hard to tell from the photo but the downstairs lobby pool was empty when I checked in the first day, but this did get fixed the second day! Coming back after having a dentist appointment the whole day and the water still did not work. The front desk told me “there’s hot water in the hotel” as if that was my concern. His solution given was he’s waiting on information to reset the water heaters… full review on google. Read the reviews!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathiria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, the restaurant is a plus and the staff was very friendly.
Stayed 1 night in Aug 2024

6/10 Okay

IVONNE G

Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a late check in of 11:30pm. It was very easy to check in. Hotel staff was nice. Close to Cancun Airport.
Stayed 1 night in Aug 2024

6/10 Okay

Cristina

Travelled with family
Disliked: Amenities
It is a small property with limited entertainment available. There isn't anything within walking distance and you can't bring outside food in. They do have a very small restaurant that has decent food. They advertised a bar but i didn't see it in operation. The place is outdated. Television remote codes didn't work. I only stayed a night and left early so i didn't notify staff of any issues.
Stayed 1 night in Jul 2024

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy tranquilo, pero está alejado de supermercados, farmacias y etc
Stayed 1 night in Aug 2024

10/10 Excellent

Iris

Stayed 1 night in Jul 2024

4/10 Poor

Jeanette

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Would not recommend. The only nice thing about my stay was the cook and her 2 sweet daughters
Stayed 1 night in Jul 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was very isolated and pretty scary, but once we were inside the Villa Property everything was really good.
Stayed 9 nights in Jul 2024

2/10 Terrible

Tony

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Pashae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Abhijit

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Jun 2024

6/10 Okay

Nola

Liked: Staff & service
Disliked: Property conditions & facilities
Nice property once inside the walls
The room was clean.
Stayed 1 night in Jul 2024

8/10 Good

Santiago

Liked: Amenities
Its good
Stayed 1 night in Jul 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Malu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, nice hotel atmosphere, friendly staff, all for a good price.
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioning was poor,and had no running water 2X morning in a row. Couldn't shower go to the bathroom nothing. How we're they cooking and had no water to even wash their hands. Would not go back and definitely won't recommend anyone...
Stayed 4 nights in Jun 2024

10/10 Excellent

David, Longview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to the airport with everything you need when ever your flight changes.
Stayed 1 night in Jun 2024