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Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5 star property
3.5-star beachfront hotel near Cozumel Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Lobby
On the beach, sun loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Dolphinaris
    4 min walk
  • Palacio Municipal
    9 min walk
  • Stingray Beach
    12 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    10 min drive

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View

Standard Room, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property
Melia Cozumel All Inclusive
Pool
All-inclusive
Spa
Kids pool
4.3 out of 5, Excellent, (1011)
The price is CA $337
per night
CA $413 total
includes taxes & fees
2 Dec - 3 Dec
Melia Cozumel All Inclusive

About the area

Cozumel

On the beach.With a stay at this Colonos Cuzamil hotel, you'll be within 2 miles (3 km) of Cozumel Museum and 6 miles (10 km) of Chankanaab National Park. Chankanaab Beach Adventure Park is within 6 miles (10 km) and Paradise Beach is within 9 miles (15 km).

What's nearby

  • Dolphinaris - 4 min walk
  • Punta Langosta Pier - 14 min walk
  • Cozumel Maritime Terminal - 2 min drive
  • Cozumel Museum - 2 min drive
  • Chankanaab National Park - 8 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬7 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5-star beachfront hotel near Cozumel Museum
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive like an outdoor pool, a children's pool, and a fitness center.

A free manager's reception is offered. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3.5-star Cozumel hotel is smoke free.

  • 179 guestrooms or units
  • 2 dining venues
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Plasma televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Cozumel hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 1 bar
  • Free reception
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Scuba diving
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Plasma TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 418 out of 1006 reviews" "
Rating 8 - Good. 294 out of 1006 reviews" "
Rating 6 - Okay. 149 out of 1006 reviews" "
Rating 4 - Poor. 84 out of 1006 reviews" "
Rating 2 - Terrible. 61 out of 1006 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly Janeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing for a good weekend get away!!! 10/10 would recommend 😆
Stayed 3 nights in Aug 2024

6/10 Okay

Susan, San Antonio

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Wyndham should be ashamed to put their name on this property. Come on, spend some money on the rooms. Paint peeling on the shower ceiling, rust in the metal soap shelf in shower, I have no clue what the drain is in the tub, bathroom door wood is rotting out and peeling apart. Room 1128.
Stayed 7 nights in Aug 2024

2/10 Terrible

Esteban

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall a good hotel. Most of the staff is great but then you have those employees like Pedro in reservations that ruin it for everyone. Everything you can want outside of the resort is within a 20 minute walk and taxis are available. Rooms and A/C are good. Pool is nice and food is okay for an inclusive resort.
Stayed 5 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hospitality great staff friendly helpful. Property is clean and well maintained
Stayed 8 nights in Aug 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is split not two sections, the first with the rooms and pool. You have to cross a four lane road to get to the 2nd part that includes the main dining room, dive shop and very small beach. There is a tunnel below the road but doesn’t include a ramp. The pool is a beautiful and a great size, never looked too busy. Unfortunately there is very little shade in or around the pool resulting in most guests jockeying for the handful of beds near the few trees which provide some shade. Could be significantly improved with parasols provided. The pool snack bar has a small menu (burgers, nachos etc.) which is limiting if you are there for more than a few days. Breakfast, lunch and dinner were all buffet style meals with minor tweaks each day but predominately the same each day. The food was ok, however became monotonous after a couple of days. They could also do with options for children as my kids would not have found much they liked. Overall the property was clean and tidy, the staff were friendly although you would often see them hanging out together around reception resulting in you having to approach/disturb a group of staff to ask a question or get help. I would stay at the hotel again but only if I was using it as a base for travel outside of the hotel. I would not bring my family (children) here as there was little for them and have stayed at other ‘all inclusive’ resorts that are more suited to families.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Staff at the front desk, especially Carolina, were very helpful. The rooms are comfortable and clean, with plenty space for your dive bags and your suitcase. I like that they have buffet options for food. Bartenders are always very friendly, and the pool weight staff are very helpful as well. The pool itself is excellent. They have a nice boat dock for scuba/water pick up and a beach area.
Stayed 4 nights in Jul 2024

8/10 Good

Raymond

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
When I checked out, I asked for an itemized bill separating taxes , fees, and room charge. Told it couldn't be done. Of course it can; I've stayed there before. There was an additional guest fee for over $300 that shouldn't have been there; I was told it's an Expedia charge; I'd already checked with Expedia and they will refund but hope the hotel would simply take off the charge. I needed to buy Pepsi Bismo; the hotel store wanted 600 pesos--that's $37.50 for something that costs under $3.00 at supermarket. Terrible to do to guests.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Gloria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I came again, I would choose this hotel. Staff is so friendly, respectful and hard working. I have no complaints. My stay has been wonderful and I don’t want to leave.
Stayed 5 nights in Jul 2024

10/10 Excellent

Consuelo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice and staff was very friendly.
Stayed 4 nights in Jul 2024

4/10 Poor

SERGIO

Disliked: Cleanliness, property conditions & facilities
Flies everywhere around the food. Birds roam freely at the buffet likely spreading diseases. Nothing is done to mitigate the birds. Don't drink the water!! Staff is friendly but I would not stay again.
Stayed 6 nights in Jul 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with a supermarket within walking distance. Great hospitality
Stayed 4 nights in Jul 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks to Alexis, Cornelio, Juanita, Ruben and Veronica
Stayed 4 nights in Jul 2024

2/10 Terrible

Lauren

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Disapointed
Building is old. floors old, walls old, bathroom old, windows dirty and very old, elevator old and bad smell. pool to be updated and clean. Uploaded pictures are not what you see when you arrive to property. Very disappointed. Will definitely will not recommend this property to anyone.
Stayed 1 night in Jul 2024

4/10 Poor

Enzo, Sao Paulo

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dated hotel with very poorly maintained and dated structure, especially the bathrooms. Lunch, breakfast, and dinner options are sub par and we ended up choosing to eat out.
Stayed 1 night in Jul 2024

2/10 Terrible

Todlin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It does not look like the pictures. The rooms are old and outdated. There was no blanket on the bed. Slept cold with just a sheet. There were no wash cloths either had to bathe with a hand towel. Food was good but very limited.
Stayed 1 night in Jul 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Connor

Stayed 7 nights in Jul 2024

10/10 Excellent

Amber Kae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite resort in Cozumel. Great snorkeling, friendly staff and close to Mega for souvenirs or if you keft deodorant at home. It's like wal mart.
Stayed 5 nights in Jul 2024

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE! Worst experience ever! The first room I got had a disgusting stained bathtub all yellow then they changed my room to another disgusting room I gave up. Then at checkout they tried to charge me smoking fee when I did not smoke.
Stayed 4 nights in Jul 2024

8/10 Good

Shirleen Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and most of the staff are nice. Rooms were cleaned daily. Food service was across the street for our first day and then served in the main dining room for the remainder of the week. Overall food was hit or miss. The meat freshly cooked on the grill and fresh fruit & vegetables were amazing but the precooked meat and pastas tasted like they came out of a can. We never got a reservation for the "nicer" dinner by the pool. Food is only served during set times. We ate out once at a good restaurant in town but other guests ate out regularly. Although hotel advertises that there are activities most of the day, we did not see any happening. We also didn't ask. There were boxed games and books available around the elevators. Many guests seemed to be divers so pool area was mostly empty during the day which was great for just relaxing by the pool. Mega store and town are relatively close and very walkable. I recommend going across the street from the hotel for the better sidewalks. Prices in market and smaller stores were much better on rainy days when not many cruise ship passengers make their way off the ship. Overall our stay was good. It is a nice hotel but not really like a traditional all-inclusive with food and activities available all day and night.
Stayed 7 nights in Jun 2024

4/10 Poor

Pedro

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Nicole

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel looks nothing like the pictures, we did not have power at the hotel for about 24 hours and it was extremely hot in our rooms , fridge in rooms didn't work, toilet kept getting clogged in our room, there was alot of ants and little lizards in the room, roaches in the dining room, no comforter/ blanket on bed.
Stayed 4 nights in Jul 2024