Atelier Playa Mujeres - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near Playa Mujeres Golf Club

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2 outdoor pools, a heated pool, free cabanas, pool umbrellas
Inspira Junior Suite Ocean Front | Beach/ocean view
12 bars/lounges, 2 swim-up bars, 3 poolside bars
Aerial view
Aerial view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry

Explore the area

Map
Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400
  • Mujeres Beach
    ‪15 min walk‬
  • Playa Mujeres Golf Club
    ‪17 min walk‬
  • Punta Sam Ferry Terminal
    ‪5 min drive‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪82 min drive‬

Room options

Inspira Rooftop Suite

  • 75 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite - King

  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Terrace Suite - 2 Double

  • 63 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

Junior Suite Ocean View - 2 Double

  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

Junior Suite Ocean View - King

  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Business Suite

  • 144 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Corner Suite - King

  • 90 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite - 2 Double

  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

Inspira Junior Suite Ocean Front

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Junior Suite Swim Out - King

  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Junior Suite Swim Out -2 Double

  • 63 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

Inspira Master Suite Ocean Front

  • 181 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Inspira Junior Suite Swim Out Ocean View King

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Corner Suite - 2 Double

  • 59 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

Wheelchair Accessible Junior Suite

  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

About the area

Punta Sam

Beachside getaway.With a stay at this Playa Mujeres property, you'll be within 2 miles (3 km) of Playa Mujeres Golf Club and 6 miles (10 km) of Gran Puerto Pier. Also within 9 miles (15 km) are North Beach and Plaza 28.

What's nearby

  • Mujeres Beach - 15 min walk
  • Playa Mujeres Golf Club - 17 min walk
  • Isla Mujeres Ferry Terminal - 82 min drive
  • North Beach - 88 min drive
  • Dolphin Discovery - 88 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪World Café - ‬18 min walk
  • ‪Don Fernando Lobby Bar - ‬1 min walk
  • ‪El Suspiro - ‬15 min walk
  • ‪Hideaway Bar At Dreams Playa Mujeres - ‬4 min drive
  • ‪The Sand Bar - ‬4 min drive

About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

5-star beachfront property near Playa Mujeres Golf Club
Atelier Playa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atelier Playa Mujeres - Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served. There are 14 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a health club, a steam room, and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 1 building
  • 593 guestrooms or units
  • 5 levels
  • 14 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 12 bars or lounges
  • 2 coffee shops
  • 21115 sq ft of conference space
  • 1962 sq m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
Atelier Playa Mujeres - Adults Only - All Inclusive offers 593 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

NUUP SPA has 18 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 14 restaurants and 2 coffee shops
  • 2 swim-up bars, 3 poolside bars and 12 bars/lounges
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Art gallery
  • Evening entertainment
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Heated pool
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch Smart TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 320 per pet, per week
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.72 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 320 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number AVH161104JQ0

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 854 out of 1080 reviews" "
Rating 8 - Good. 114 out of 1080 reviews" "
Rating 6 - Okay. 56 out of 1080 reviews" "
Rating 4 - Poor. 26 out of 1080 reviews" "
Rating 2 - Terrible. 30 out of 1080 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jesus

Stayed 3 nights in Oct 2024

10/10 Excellent

Charlene

Stayed 5 nights in Sep 2024

10/10 Excellent

Adisley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acabamos de pasar una semana inolvidable en Atelier Costa Mujeres, y no tenemos más que elogios para este lugar. Desde el momento en que llegamos, nos sentimos bienvenidos y muy bien atendidos por todo el personal. Las instalaciones son impresionantes, con habitaciones modernas y cómodas, y áreas comunes que realmente te hacen sentir en un paraíso. Queremos hacer una mención especial al restaurante Los Suspiros, donde la calidad de la comida y el servicio fue excepcional. Agradecemos muchísimo al chef Luis por todas sus atenciones. Su pasión por la cocina se refleja en cada plato que nos sirvió. Cada comida fue una experiencia deliciosa, con ingredientes frescos y sabores únicos. La dedicación y cuidado que pone en su trabajo hizo que nuestras cenas fueran uno de los puntos más destacados de nuestras vacaciones. También queremos agradecer al mesero Donovan del restaurante Mercado 19, quien hizo que nuestros desayunos fueran aún más agradables con su atención y amabilidad. Además, el restaurante Cilento fue nuestro lugar favorito para el almuerzo, con una variedad de platos deliciosos y un ambiente encantador. Atelier Costa Mujeres es el lugar perfecto para relajarse, disfrutar de excelente comida y ser mimado por un equipo que realmente se preocupa por sus huéspedes. ¡Sin duda pronto regresaremos!
Stayed 4 nights in Oct 2024

10/10 Excellent

Alberto

Stayed 4 nights in Sep 2024

8/10 Good

MINKYUTIM

Liked: Cleanliness, amenities, property conditions & facilities
,
Stayed 5 nights in Sep 2024

10/10 Excellent

Uchechi

Stayed 3 nights in Sep 2024

6/10 Okay

Irina, Bellevue

Travelled with partner
We went to the EL SUSPIRO restaurant for lunch, ordered salads and then found peaces of dirty napkins on our salad plates. Next day we went there for dinner and I found small peace of glass in my tomato salad
Stayed 8 nights in Sep 2024

10/10 Excellent

Rachel, Chicopee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts we have ever been to! Room was beautiful and clean with a wonderful veiw of the landscaping and ocean. All of the resturants were wonderful , the steakhouse was our favorite ! The staff is AMAZING!!! They go above and beyond everyday ! From the pools , the spa , the property everything was amazing! I highly reccomend booking your trip here , we cant wait to come back :)
Stayed 6 nights in Sep 2024

10/10 Excellent

Ababio

Stayed 3 nights in Sep 2024

10/10 Excellent

Kerri Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with great food and drinks. Will definitely be going back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kaitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's hard to even put into words how amazing this resort is! We went for our honeymoon and are so impressed! The food here is absolutely amazing nothing like the buffet resort food you would get elsewhere. The staff is so kind and helpful and truly want to make your stay amazing. The facilities are very clean and modern. You are truly in a paradise bubble when you stay here. Would definitely go back and stay again!
Stayed 6 nights in Sep 2024

10/10 Excellent

braden leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very insane!! I would recommend. The one and only thing that wasn’t quite 5 out of 5 was the in room dining service. Other then that everything was amazing
Stayed 6 nights in Sep 2024

10/10 Excellent

Haoran

Stayed 4 nights in Sep 2024

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about Ateliers! Great service and great food!
Stayed 4 nights in Oct 2024

10/10 Excellent

Ei Ei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful for the 5 stars ! Service and hospitality were amazing . Definitely going to recommend you to stay in the Inspira suites with swim out . I’d certainly go back !
Stayed 3 nights in Oct 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The open roof concept was stress tested during Tropical Storm Helene. Water everywhere so a lot like a skating rink in all the hallways. You have to up in order to go down when going to restaurants or to the lobby. By the 4th night we had a clue about where we were going. Restaurants on the 1st, 3rd and 5th floors.
Stayed 5 nights in Sep 2024

10/10 Excellent

David

Stayed 4 nights in Sep 2024

10/10 Excellent

Johanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food, service was phenomenal, can't wait to visit again!
Stayed 3 nights in Sep 2024

6/10 Okay

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved The service at the restaurants, service was excellet the food was great. Roman the bartender made the Best cocktail driks and was super friendly and professional. We didnt like The check in process,it took about 3 hrs. For a weekend get away every minute counts. There was a coach roach in our room. The matress was not confortable it was too hard. The attitude of front desk personnel at the SPA was unprofessional.
Stayed 3 nights in Sep 2024

10/10 Excellent

Christie Minshew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie Delgado De

Stayed 4 nights in Sep 2024

10/10 Excellent

Yemi

Stayed 4 nights in Aug 2024

10/10 Excellent

PIERCE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and food outstanding , all drinks as well except whisky and bourbon selection , as well as the house wine is poor and a la carte bottles astronomically priced for what they are. I still love this hotel , I bring my wine
Stayed 3 nights in Sep 2024

10/10 Excellent

Alicia

Stayed 4 nights in Aug 2024

6/10 Okay

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very nice and spacious. Clean all around. Food is okay but nothing extraordinary. Nice selection of drinks, although some are only available at certain bars / restaurants. Upon on our arrival, we were offered a tour around property in order to see the benefits of the Inspira rooms and areas. We accepted because we genuinely wanted to see if these rooms were worth it for a next visit. Turns out after two hours of the “tour” they wanted to sell us and pressure us into “investing” in a membership in order to get access to 38 nights at a discounted price. The employee that was called “Alejandro” or “Alex” was super nice at first, but when we turned out the offer and told them we were not interested, he got really agitated and started questioning us even about our spending habits. At the end we felt insulted and discriminated and did not want to proceed with their propositions. We got gifted two spa massages as a “thank you for your time”. Apart from this, the stay was comfortable and appreciated food and drink variety. Overall service, very good.
Stayed 4 nights in Sep 2024