See all properties
Save

Kimpton Aluna Tulum, an IHG Hotel

4.5 star property
4.5-star luxury hotel near Tulum National Park

Choose dates to view prices

Photo gallery for Kimpton Aluna Tulum, an IHG Hotel

Exterior
Exterior
2 outdoor pools, free cabanas, pool umbrellas
Room, 1 King Bed, Balcony (Essential)
Daily buffet breakfast (MXN 340 per person)
Reviews
9.0

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    BarBar
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Room service
    Room serviceRoom service
  • Parking included
    Parking includedParking included

Explore the area

Map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780
  • Popular LocationTulum National Park5 min walk
  • Popular LocationTulum Mayan Ruins10 min drive
  • Popular LocationPlaya Paraiso12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)93 min drive

Room options

View all photos for Room, 2 Queen Beds (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds (Essential)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Essential, Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Essential, Mobility)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room (Essential)

  • 38 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Balcony (Essential)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed (Essential)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Beach/ocean view
Cielo Maya Beach Tulum
On private beach
Pool
Breakfast included
Spa
4.5 out of 5, Wonderful, (452)
The price is CA $117
per night
CA $145 total
includes taxes & fees
11 Jul - 12 Jul
Cielo Maya Beach Tulum

About the area

Tulum

Zama stay.A stay at this Zama hotel places you within half a mile (1 km) of Tulum National Park and 3 miles (5 km) of Tulum Mayan Ruins. Also, Playa Paraiso is within 3 miles (5 km) and Gran Cenote is within 6 miles (10 km).

What's nearby

  • Tulum National Park - 5 min walk
  • Gran Cenote - 8 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Playa Paraiso - 12 min drive
  • Playa Ruinas - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 99 min drive

Restaurants

  • ‪El Capitán - ‬13 min walk
  • ‪Rossina Cafe - ‬11 min walk
  • ‪Carl's Jr. - ‬6 min walk
  • ‪Coati Café Tulum - ‬18 min walk
  • ‪Boston’s - ‬15 min walk

About this property

Kimpton Aluna Tulum, an IHG Hotel

4.5-star luxury hotel near Tulum National Park
Kimpton Aluna Tulum, an IHG Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour fitness center, and complimentary bicycles. You can enjoy a drink at the pool bar. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Kimpton Aluna Tulum, an IHG Hotel. Free self parking and valet parking are available.

This 4.5-star Tulum hotel is smoke free.

  • 78 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2018
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
  • Bar by the pool
Kimpton Aluna Tulum, an IHG Hotel offers 78 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with Netflix.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Qi Ja´Spa has couples treatment room(s). Services include facials and body treatments. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 340 for adults and MXN 170 for children
  • 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Bike parking
  • Bike storage
  • Free bicycle rentals
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch Smart TV
  • iPod dock
  • Netflix
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels

Outdoor space

  • Balcony or patio

More

  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Partner property beach club access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 170 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum, An Ihg
Kimpton Aluna Tulum, an IHG Hotel Hotel
Kimpton Aluna Tulum, an IHG Hotel Tulum
Kimpton Aluna Tulum, an IHG Hotel Hotel Tulum

Kimpton Aluna Tulum, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 148 reviews" "
Rating 8 - Good. 26 out of 148 reviews" "
Rating 6 - Okay. 12 out of 148 reviews" "
Rating 4 - Poor. 3 out of 148 reviews" "
Rating 2 - Terrible. 5 out of 148 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry-lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was absolutely amazing! Edward went above and beyond I have never felt so safe and at home while staying at a hotel! The food was amazing as we did breakfast included, also the place was clean and while it was not located on the hotel zone it was like 10mins away via taxi… they also helped with transportation and excursions booking! I had an amazing birthday because of my stay here!
Stayed 4 nights in Mar 2024

2/10 Terrible

Irvin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were up charged on everything.
Stayed 6 nights in Mar 2024

8/10 Good

Marjorie, Fredericksburg

Stayed 2 nights in Mar 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great breakfast and wonderful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff and most importantly, I was able to relax.
Stayed 2 nights in Mar 2024

8/10 Good

Bikram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but No coffee machine or hot water kettle in the room makes it inconvenient to get a basic cup of tea as you have to walk across to the coffee shop.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jenniffer

Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing and so relaxing. I love the costumer service provided.
Stayed 1 night in Mar 2024

8/10 Good

Corinne, Toronto

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the smaller boutique vibe to the Kimpton. They made us feel most welcome, especially my pup who had his own dog bed and custom made doggy treats delivered in-room. The buffet breakfast was a bit lacking and the property could add lounge chairs around the pool. Do not use the ATM machine onsite as the charges are beyond egregious. The service was wonderful and overall highly recommend staying here.
Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love everything at the Kimpton Aluna. Such a beautiful and relaxing stay. Love the free bicycles to explore the area. Very walkable location. Nicest staff ever!!!!! Josue really made our day every morning at breakfast!!!!!
Stayed 4 nights in Feb 2024

10/10 Excellent

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Very nice interior design, high quality furniture and decoration. One of the best in Tulum.
Stayed 1 night in Feb 2024