One Cancun Centro

3.0 star property
3-star eco-certified hotel near Plaza Las Americas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One Cancun Centro

Outdoor pool
Exterior
Superior Room, 1 Queen Bed
Lobby
Free daily continental breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
Av. Tulum esq. Banco Chinchorro, 1-01, Manzana 2 Supermanzana 13, Cancun, QROO, 77504
  • Galenia Hospital
    2 min walk
  • Dubai Palace Casino
    14 min walk
  • Amerimed Hospital
    16 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    14 min drive

Room options

Standard Twin Room, 2 Single Beds

  • 11.5 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed

  • 11.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Cancun

Downtown Cancun stay.You'll be steps from Galenia Hospital and within a 10-minute walk of Hospiten Hospital with a stay at this Downtown Cancun hotel. Plaza Nichupte Shopping Mall and Dubai Palace Casino are also within 2 miles (3 km).

What's nearby

  • Galenia Hospital - 2 min walk
  • Dubai Palace Casino - 14 min walk
  • Plaza Las Americas - 18 min walk
  • Plaza 28 - 3 min drive
  • Puerto Cancun Marina Town Center - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Four Points by Sheraton Cancun Centro - ‬5 min walk
  • ‪Costelao - ‬10 min walk
  • ‪Sonora's Meat Cancun - ‬5 min walk
  • ‪La Tranquita - ‬7 min walk
  • ‪The Eatery Bistro & Restaurant - ‬3 min walk

About this property

One Cancun Centro

3-star eco-certified hotel near Plaza Las Americas
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. An outdoor pool, a vending machine, and multilingual staff are also featured at the eco-certified One Cancun Centro. Self parking is free.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • Built in 2014
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
One Cancun Centro offers 126 accommodations with hair dryers and blackout drapes/curtains. 49-inch LCD televisions come with cable channels. Bathrooms include showers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:00 AM

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Cancun Centro

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    Cashless payment methods are available for all transactions.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Cancun Centro
One Cancun Centro Hotel
One Centro Hotel
One Centro
One Cancun Centro Hotel
One Cancun Centro Cancun
One Cancun Centro Hotel Cancun

One Cancun Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 429 out of 1001 reviews" "
Rating 8 - Good. 377 out of 1001 reviews" "
Rating 6 - Okay. 132 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

ABEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Joshua A

Liked: Staff & service
Disliked: Property conditions & facilities
The lobby was hot and had a bad smell.
Stayed 1 night in May 2024

10/10 Excellent

Adis

Stayed 1 night in Mar 2024

8/10 Good

LINGCHUAN

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Akhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

4/10 Poor

Behrouz

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Everica, Mission

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Ernie

Travelled with family and small children
Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay short term.
We stayed one night for a layover when travelling. Small room but clean and friendly staff. Pillow was not great for my girlfriend and the water was not very hot for a shower, but other than that good experience. Good, fresh breakfast in the morning!
Stayed 1 night in Dec 2023

6/10 Okay

Jose, Hopkinsville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very safe, but don’t permit to bring alcohol in to the rooms. But it was very noisy between the rooms. The shopping it is too far away and very poor option for dining. The transportation it is to expensive and shopping center not walkable. I found bugs in the room!
Stayed 3 nights in Nov 2023

8/10 Good

Leticia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is Coffee most of the time. I didn't liked that that there was no cross pathways near the Hotel.
Stayed 2 nights in Oct 2023

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and satisfying
Stayed 5 nights in Aug 2023

6/10 Okay

Tim

Hotel ok but no facilities and no alcohol is allowed. The breakfast was good
Stayed 1 night in Sep 2023

6/10 Okay

Dianna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Vacant lot next door is an eye sore and trashy
Stayed 9 nights in Aug 2023

10/10 Excellent

Yara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent free breakfas!!!
This hotel is affordable, clean has everything and includes a full delicious breakfast with stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Keltric

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place and convenient for shopping
Stayed 3 nights in Jul 2023

2/10 Terrible

Eugenio

This is a one star hotel poor quality on the outskirts of cancun not downtown as advertised Want my three nigths unused
Stayed 4 nights in Jun 2023

2/10 Terrible

Mauricio

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Título de la reseña: "Una decepcionante experiencia en el hotel" Calificación: ★★☆☆☆ Reseña: Lamentablemente, mi estancia en este hotel no cumplió con mis expectativas. Desde el momento en que entré al lobby, me recibió un olor desagradable que persistía en el ambiente. Esto fue bastante incómodo y no generó una buena impresión inicial. Al llegar a la habitación, me decepcioné aún más. La falta de limpieza fue evidente, con una capa notable de polvo acumulada en varios lugares. Las sábanas también presentaban manchas, lo cual me hizo cuestionar su higiene y calidad. Estas condiciones no son aceptables en un hotel de cualquier categoría. Además de los problemas de limpieza, también encontré que algunas instalaciones necesitaban mantenimiento. Por ejemplo, había una lámpara que no funcionaba correctamente. Estos detalles descuidados contribuyeron a mi sensación general de decepción. Es importante destacar que el personal del hotel fue amable. Sin embargo, los problemas existentes en las instalaciones y la falta de atención a los estándares de limpieza son aspectos fundamentales que no deben pasarse por alto. En general, mi experiencia en este hotel estuvo muy por debajo de mis expectativas. Recomiendo encarecidamente al hotel que mejore la limpieza de las habitaciones y solucione los problemas de mantenimiento.
Stayed 1 night in Jun 2023

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

VICTOR

Stayed 2 nights in Apr 2023

6/10 Okay

Valeria

Travelled with partner
Liked: Cleanliness
Basic hotel, clean. It's ok for a stopover, but I wouldn't spend there more than one night. Not much around the hotel.
Stayed 1 night in Apr 2023

8/10 Good

Ferjanti

Liked: Cleanliness, staff & service
The location is great. Breakfast including in the price helps guests who rush to airport early in the morning.
Stayed 1 night in Apr 2023

6/10 Okay

Mehmet, Brampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only one chair to sit, it would be nice if they provide an arm chair so that you can sit and watch tv or read a book instead of lying on bed but the room was small to put an arm chair.
Stayed 1 night in Feb 2023